Eastchester Chrysler Jeep Dodge Ram - Service Center

Wonderfully satisfying! The dealship service department goes above and beyond to make you a satisfying customer. Thank you , and special thanks to Mr. Frank Perez...Great jo The dealship service department goes above and beyond to make you a satisfying customer. Thank you , and special thanks to Mr. Frank Perez...Great job... More

Service review The Service Dept. is always friendly & helpful from the moment you drive up. Setting up the appt was easy over the phone and once I arrived was greete The Service Dept. is always friendly & helpful from the moment you drive up. Setting up the appt was easy over the phone and once I arrived was greeted with a friendly & efficient person who sent me to Maggie. She continued to check my truck in, went to the waiting room & Maggie kept me updated on my vehicle via text. Didn’t have to wait long for the truck to be serviced. More

Good Customer Service I would recommend Eastchester Dodge to anyone without a doubt! Very professional and reliable specially Kayla. The best customer service and reasonabl I would recommend Eastchester Dodge to anyone without a doubt! Very professional and reliable specially Kayla. The best customer service and reasonable prices. My go to auto shop from now on!!! More

Maggie is the best I went to get airbags replaced bc they were recalled. Not only did Maggie do that, but she inspected my car, found out what my warranty covered so I w I went to get airbags replaced bc they were recalled. Not only did Maggie do that, but she inspected my car, found out what my warranty covered so I would pay the least amount out of pocket, set me up with a nice rental car, and kept me updated on my car status throughout. Couldn't ask for better service. Thx maggie More

Efficient and expeditious When I brought myCompass in for service I was politely greeted. The work was done quickly and the service manager was polite. I was emailed a phone nu When I brought myCompass in for service I was politely greeted. The work was done quickly and the service manager was polite. I was emailed a phone number if I had any questions or concerns. More

NYS Inspection I went in for NYS Inspection, service was fast!!! Been here at least 3-4x and so far this place is not bad!! I would recommend to anyone. I went in for NYS Inspection, service was fast!!! Been here at least 3-4x and so far this place is not bad!! I would recommend to anyone. More

Professional and Efficient Very please with the service I received here. The place was clean and orderly and the staff was friendly, and highly professional. The environment was Very please with the service I received here. The place was clean and orderly and the staff was friendly, and highly professional. The environment was pleasant. More

NYS Inspection I went to have my daughter's Dart and my Durango's NYS Inspection done and the service department took us in quickly. They made sure we had any quest I went to have my daughter's Dart and my Durango's NYS Inspection done and the service department took us in quickly. They made sure we had any questions answered. We were in and out in 20 minutes, fantastic! More

Sensor trouble I have mixed emotions about this experience. I have concluded that there were two problems with my car, and they overlapped. The first was bad batteri I have mixed emotions about this experience. I have concluded that there were two problems with my car, and they overlapped. The first was bad batteries (2), the second a bad ABS sensor. In today’s world of computers, mechanics are too dependent on them. So, when the problem does not show up on the computer, they do not have the skills to figure out what is wrong on their own. My car was there three times for the sensor problem, and until I drove it in with the warning lights on, no one could find the problem. James Collier and Yasmin Henry were courteous and very helpful in getting this situation resolved. Each had to give me their personal cell phone numbers so I could keep in touch. There seems to be a problem with telephone communications when trying to contact the dealer or service center. I would call it poor a best. Although I was left without a car the first two visits, I was given a loaner the third time. I am still waiting for the headphones and remote for the entertainment package and a meeting with the general manager. This was a used car and it has had three mechanical failures, while I do not want to go under the Lemon Law, I do want some compensation for my down time. More

Beyond Great service Greeted by Mr. Day who was an absolute delight and super informative. Drove in for a quick oil change, met with Kayla who was also great. Expressed Greeted by Mr. Day who was an absolute delight and super informative. Drove in for a quick oil change, met with Kayla who was also great. Expressed how I was on my lunch break and needed to be out in a timely manner. Before I knew it... I was informed I was done directed to the screen and back to work I went!!! More