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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,681 Reviews

3,681 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 11, 2019

Without Robert Aristy my review would not be as positive Robert solved my problem by ensuring the step board to install was on hand when i took my jeep in for installation. The Stamford dealership, whom I tr More

by rlandis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jul 12, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience. We appreciate the feedback and are pleased that your experience with Robert was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 09, 2019

Extremely stratified Both of my services providers are always great in helping getting people in and out on a timely fashion both Rob and Kayla are the only good thing in More

by Lucianobullyz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc LaMassa, Will Rivera, Rob Aristy, Kayla Benitez
Jul 10, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for writing about your visit with us. Rob and Kayla are assets to Eastchester Chrysler Jeep Dodge Ram, and it is encouraging to hear they impressed you by delivering our trademark service. If there is anything we can assist you with in the future, please let us know. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 08, 2019

Check Engine light I have taken in my 2018 Jeep compass twice to correct the Check Engine warning light without success. The problem return after driving about 10 miles. More

by geffwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Jiminez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
July 06, 2019

awesome and easy Just leased my third car and dealing with Jimmy Somma is so great. Jimmy makes the entire process so easy and stress free. I am very happy with the se More

by dabadpenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback and congratulations on your recent lease! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Jimmy. Drive safely. Regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 06, 2019

Overcharge I would never recommend this dealership. The service was poor. I felt I was being charge too much. Went to dealership in yonkers, all I needed was More

by joliver51057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
July 05, 2019

reservice of old work I was kind of upset at first, because I just had service my car last month, and the same problem is reoccurring again, but it was some wiring that was More

by BIGGIRLVWF68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks! That's great to hear. We look forward to your business with us again! Regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 04, 2019

Wonderful experience Very nice and prompt customer service.did not have wait for a long time....and very nice people.would always recommend people to go and service their More

by Kwartic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc LaMassa
Jul 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 03, 2019

Service I brought my new Jeep Compass in for service and was immediately taken care of. Service was set up by my salesman Jimmy. Everyone was polite, professi More

by LOCATUSBARGANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 02, 2019

Great customer service!!! Yasmin was professional, knowledgable and polite. My experience was pleasant. The work on my car was done in a timely matter. Would recommend Eastc More

by Charmed1xoxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Jul 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the outstanding review! We are very happy to hear that your service was completed in a timely manner. I’ll share your comments with Yasmin and we look forward to working with you again down the road. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 01, 2019

The service tha I came for was not done, I had to drive back The service that I came for was not performed. I had to return to the service dept for the second time to get it done. I was told my service advisor More

by johnvasilakos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
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