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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,682 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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July 17, 2019
2 hours Robert was very helpful solving my issue although the part is on back order. He's very professional at his job description. Once the part is in, Rober Robert was very helpful solving my issue although the part is on back order. He's very professional at his job description. Once the part is in, Robert said he will notify me. More
by Cherriio
Verified CustomerEmployees Worked With
Mr. Day, Rob Aristy
July 16, 2019
Service Visit Had to wait all day, but there were waiting room areas, tv -- I brought plenty of magazines to read and catch up on. Service Advisor was helpful. Had to wait all day, but there were waiting room areas, tv -- I brought plenty of magazines to read and catch up on. Service Advisor was helpful. More
by jkravet
Employees Worked With
Rob Aristy
July 16, 2019
Very professional and courteous timely service I would recommend them to friends and family my experience has always been very professional and courteous no complaints I'll be visiting again soon I would recommend them to friends and family my experience has always been very professional and courteous no complaints I'll be visiting again soon More
by DEVONKAYVIC801
Employees Worked With
Kayla Benitez
July 16, 2019
Customer service The guys were hospitable. I had my vehicle inspected on timely manner. The lady - Yasmin offered me a nice reception , but waiting on to be called for The guys were hospitable. I had my vehicle inspected on timely manner. The lady - Yasmin offered me a nice reception , but waiting on to be called for the final work to be done on my car. More
by mosesacheampong
Employees Worked With
Yasmin Henry
July 15, 2019
OIL CHANGE GREAT CUSTOMER SERVICE JUST HAD TO WAIT A DAY FOR MY JEEP TO BE SERVICE BUT OTHER WISE EVERYTHING WAS OKAY . THE ONLY THING I SUGGEST WHEN RETURN GREAT CUSTOMER SERVICE JUST HAD TO WAIT A DAY FOR MY JEEP TO BE SERVICE BUT OTHER WISE EVERYTHING WAS OKAY . THE ONLY THING I SUGGEST WHEN RETURN A VEHICLE TO A CUSTOMER JUST CLEAN IT UP FOR THEM IT JUST SHOW THAT THE DEALER CARS ABOUT YOUR VEHICLE More
by HECTOR2018
Employees Worked With
July 15, 2019
Great Customer Service I took my Jeep Eastchester and was blown away with the amazing customer service! Thank you Robert and TEAM! I will send more company Jeep's for servi I took my Jeep Eastchester and was blown away with the amazing customer service! Thank you Robert and TEAM! I will send more company Jeep's for service there anytime. More
by Vic
Employees Worked With
Robert
July 15, 2019
Great service! Maggie had me In and out on a recall and it was a weekend! Great teamwork! If I were to ever service my Jeep again I would definitely be back here Maggie had me In and out on a recall and it was a weekend! Great teamwork! If I were to ever service my Jeep again I would definitely be back here More
by jamiepinkx
Employees Worked With
July 13, 2019
Big dealership with boutique service! the staff was extremely helpful from the beggining to the end. I went in on a time crunch and the service was done promptly and professionally. Fran the staff was extremely helpful from the beggining to the end. I went in on a time crunch and the service was done promptly and professionally. Frank made things easy and hassle free! More
by manny2061
Employees Worked With
July 13, 2019
This place is a scam!!! Went in with a bad clock spring , was told that it wasn’t covered under my warranty. Was quoted $1400 for the repairs , I prepaid the clock spring $ 5 Went in with a bad clock spring , was told that it wasn’t covered under my warranty. Was quoted $1400 for the repairs , I prepaid the clock spring $ 519 so that they could have it by the next day.. after two days in the shop they said I needed a new harness as well another $900 that was not included in my original estimate.. I decided not to continue because that was not disclosed upfront , so I took my car back.. but they would not refund any of the money I already spent on the clock spring. I said I would pay the initial dianostic but no, they wanted 6 hours of labor. I took my car and took to another dealership where they made the necessary repairs all included under my warranty only paid my deductible. So I don’t know what kind of scam they are running here when that were charging me for parts and labor yet the other dealership clearly stated that I was 100% covered under my warranty .. planning on disputing charge with my credit card. Btw all work was completed in 4 hours in the other dealership but eastchester is charging for 6 hours of labor for a car I got back in the same condition More
by lopezjulissa30
July 12, 2019
Experience was overall satisfactory. The service was great. The employees are nice. Just not thrilled about the different car problems I have had in past with my Jeep that I purchased fro The service was great. The employees are nice. Just not thrilled about the different car problems I have had in past with my Jeep that I purchased from a different Jeep dealership location. More
by biancalsantana04
Employees Worked With
