Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
July 23, 2019

Very happy with service writing this review on behalf of my father, wanted me to say how great Karla was during his visit to dealership. She was very friendly and helpful to More

by arvayas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are pleased to hear that your father, had an excellent experience with Karla. We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 22, 2019

Great The service was great I got what I need and information on the 21 point inspection was good information for me to follow up on More

by desallen74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Larosa, Kayla Benitez
Jul 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for your feedback! We are so happy to have been part of your great service experience. We look forward to seeing you again. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 22, 2019

ok i guess all is fine just want to fix a certain problem i have to go back again for an unfinished work. i amhoping it gets corrected 2nd time around More

by borieroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback! If there's anything else we can do to help you, just let us know. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 19, 2019

Immediate service is Received notification that I needed service. Performed the service and charged for a part that was out of stock so had to come back 2 days later . Whe More

by n.mills10538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! We truly appreciate your business and your trust in us. I am very happy to hear that Ricky met your needs and expectations. We look forward to seeing you again in the future! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 19, 2019

Thank you Rob and Mr. Day Brought my truck in to be serviced was greeted and received in a positive, professional manner by Mr. Day. That gentleman is a rare breed and a true a More

by G.1500Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Day, Rob Aristy
Jul 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this detailed review of your experience! We are happy to hear that everything went well for you and that we have met your expectations. Please do not hesitate to reach out to our team if you need anything in the future. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 19, 2019

Bad customer service I would say my overall experience was bad not good customer service took to the next day to receive a call back I would used this dealership again More

by jahfarimiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2019

Drop in I dropped in for a quick question and after they ran my VIN# they informed me there was a recall and ask if I wanted the piece replaced. Staff was c More

by clumarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dawn D.
Jul 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Taking the time to leave this review means a lot to us. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 17, 2019

great service customer service by kayla was really good . she really knows how to deal with a customer. and very kind. 5 star representative. kayla made sure i More

by eddzkillz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience working with Kayla here at Eastchester Chrysler Jeep Dodge Ram. Please don't hesitate to reach out to us if there's anything more we can do! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 17, 2019

Great people and service as always. The team is very informative, has good customer service and will work to get to get you out as soon as possible. Always a pleasant experience. More

by MANNYRU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your input, Manny. Glad to hear that you are consistently impressed with the service we offer here at Eastchester Chrysler Jeep Dodge Ram. Come back and see us any time! Take care! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 17, 2019

Simple fast Went to thwe dealership they ask if they can help i needed a oil change took me right in the wait was not long paid and left More

by inandout7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The guy who directs traffic at the dealership
Jul 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

...
275
...