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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 08, 2022

Izzy who attended me was easy, friendly and fast. He was thorough and got me in and out quickly. More

by lizaroman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Dec 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We will certainly let Izzy know how much you appreciated all of the help. Thanks so much for choosing Eastchester Chrysler Jeep Dodge Ram!

December 08, 2022

Service tech was very thorough in asking questions to help figure out how best to proceed. More

by william.murak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier
Dec 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi William - thanks for sharing. We are happy to hear that the team was helpful and nice to work with here at Eastchester Chrysler Jeep Dodge Ram. See you again next time you need our assistance.

December 08, 2022

Great staff fast service very good work done very welcoming good customer service Good good More

by abdallahabedrabbo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your confidence in our team! We appreciate your feedback here at Eastchester Chrysler Jeep Dodge Ram. Have a great rest of your day!

December 07, 2022

Kier took care of me. he is very respectfull,he did not pressure me to do repairs. Told Kier what was wrong with car and he explained everything before work was done. More

by fandreani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier
Dec 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this great review of Eastchester Chrysler Jeep Dodge Ram! We are thrilled to hear that you felt taken care of by Kier. Our team is here to help with any of your service needs!

December 07, 2022

My car has been there since April of 2022. .Today is December 2022. Still isn't repaired . More

by vjpestmanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This review is concerning to read, as we strive to provide efficient and timely service to all of our clients. We would like to speak with you personally to see if there is anything we can do to expedite the service of your car. Please give us a call at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

December 06, 2022

Wonderful. .quick..easy to conversate with..very helpful into getting my problems resolved with many options to leave satisfied. More

by kalaka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Dec 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We’re delighted to get your 5-star review of Eastchester Chrysler Jeep Dodge Ram! It is great to hear that our team was helpful. Thank you for working with us!

December 05, 2022

your work was great, I always get the work in a timely maner. Thank you More

by gladysmade782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Eastchester Chrysler Jeep Dodge Ram with your vehicle's care! Safe travels and we hope to see you again down the road!

December 05, 2022

I had an oil and filter change due for the car. I am pleased with the service that was performed. More

by aanavell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Drive safely!

December 04, 2022

Frank gave me the best experience a customer could ask for. I appreciate him being willing and ready to help. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Connie, thank you for the great review! We appreciate the kind feedback about Frank and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

December 04, 2022

Usually the gate has opened at 7:00 a. m.; it did not open until 7:30 a.m., making it inconvenient for traffic. Also, when the techs were finished with my car, the tech who was supposed to More

by splashpattern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
Dec 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for the delay and for the lack of attentive service on behalf of our team. We strive to deliver a seamless and professional experience, and it is never our intention to inconvenience our guests. We assure you that we will use this feedback to improve our practices in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

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