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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 15, 2022

They had an organized and respected scheduled in which clients would be attended. They as well had very thorough examination to ensure best service and results. More

by emelymarte10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! We are thrilled to hear that the team provided 5-star service. Your support means the world to us! Happy holidays!

December 15, 2022

Every time I come here I have some sort of issue. And this time is definitely the last time I’ll be doing any sort of business with them, and I have been dealing with them since 2014 from buying, sel More

by EST1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Collier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember all the guys that I’ve tried with but only one person over there I haven’t had a bad interaction with is Lamar
Dec 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to read this feedback. We appreciate your years of business and are concerned that our customer service has fallen short during your recent visits. If you would be willing to share the details, we'd like to learn from this experience. Please consider being in touch directly. Thank you, Customer Care Team - (877)-811-9330

Dec 24, 2022 -

EST1020 responded

No .. it’s officially over I normally recommend people there I’ve stopped that and I will never be back to do ANY kind of business with you guys and if I could stop anyone from doing business with y’all I will super unprofessional and full of lying and misinformation giving people. But what do you expect from a car dealership

December 15, 2022

I will never take any of my vehicles back to service at this location service was horrible. They were hanging around joking around talking about personal business. I was called the vehicle is ready still w More

by Cruzcrrcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

What you've described certainly doesn't sound like the meticulous and professional care we strive to provide, and we're sorry we missed the mark this time. Your feedback will be addressed with the appropriate people, and if there is anything more we can do to help you at this time, please reach out. We would appreciate a chance to make this right. Best, Customer Care Team - (877)-811-9330

December 15, 2022

It was great thanks allot i be back when that times comes around thanks a More

by kinge3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your confidence in Eastchester Chrysler Jeep Dodge Ram, and for your business. We are thankful to have you as a customer, and we look forward to working with you again down the road!

December 13, 2022

Stephen and Mr. Marcus are amazing they really care they provided world class service 10/10 More

by Akasha0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bert and Marcus Plaza
Dec 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Stephen, Marcus, and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

December 09, 2022

Having Maggie as my service advisor helped make my experience a pleasant one. She is very knowledgeable and tries her best to make everything right for you, when it comes to your car. I highly recomme More

by mslg1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that Maggie delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

December 09, 2022

Double prices for no reason . . go to another place and you’ll find out how much cheaper the prices are. Plus have to things that are wrong, are not.. I pass emission test, yet the More

by HANSARAMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to read your review. We strive to provide thorough and professional assistance, and we apologize if we missed the mark. We do our best to offer fair and competitive prices within the current market, so we do appreciate this feedback. We understand you're upset and we're very sorry we've lost your business, however, your review will help us make improvements for all our customers going forward. If there's anything else we can do for you, please feel free to give us a call. Thank you, Customer Care Team - (877) 811-9330

December 09, 2022

i had a recall issue, which needed immediate attention so i called several Chrysler dealership and only Eastchester Bronx location that gave me within a week or two . the job was a long process, i glad it wa More

by hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this review of Eastchester Chrysler Jeep Dodge Ram. Hudson. We are grateful for your patience and your trust in our team!

December 08, 2022

Thats located in the Bronx on Boston Road is quite frankly a very great dealership More

by Otiemwenedoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana ??????????
Dec 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review and kind words about our team! We hope to see you again here at Eastchester Chrysler Jeep Dodge Ram! Take care!

December 08, 2022

It was great, very fast and accommodating for the time that was spent in facility More

by jvsilver11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heveanly Rodriquez
Dec 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are pleased to hear about your positive experience with our team here at Eastchester Chrysler Jeep Dodge Ram! We hope to see you in the future!

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