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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews
Call Service Center (877) 983-7766

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 23, 2022

Excellent service from I entered the facility. .wait time was the same as promised. Representative Eze was professional and understanding.. More

by GRANGEKEMAR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eze
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Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! The team is thankful for your trust and business.

December 23, 2022

I don’t want to write anything to you a a a a a a a a a a More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

December 22, 2022

Very unprofessional experience from the time I arrived until when I left the dealership. This is my 5 th lease with Jeep and unfortunately I will not lease another Jeep especially with this dealership. M More

by ccdiamonds94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager Mr. Gomez
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Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your review is disappointing to read. Providing excellent customer service is our top priority, and we're very sorry we've missed the mark here. We would like to discuss your experience with you in better detail so we can ensure any issues are properly addressed. Please give us a call when you have a moment, as we won't be able to locate your contact information without a full name. Thank you, Customer Care Team - (877) 811-9330

December 21, 2022

Good AREA TO GO TO GEF CAR FIXED FOR THE HOLIDAYS . HAVE FUN AT WORK. More

by legendrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is the kind of feedback we strive for at Eastchester Chrysler Jeep Dodge Ram. Thank you for the stellar review!

December 21, 2022

This dealership always has fast, friendly and professional service. Whenever I get Sebastian in service I know my car is in good hands. He is always welcoming and professional. More

by Matthewstreisand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Report | Print
Dec 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this excellent review of Eastchester Chrysler Jeep Dodge Ram! We appreciate your shoutout to Sebastian. Take care!

December 21, 2022

Treated customer with respect and courtesy I was super happy for that Continue like this More

by mtormenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is the kind of feedback the Eastchester Chrysler Jeep Dodge Ram team loves to see. Thanks so much for taking the time to recommend us and we look forward to seeing you again next time!

December 21, 2022

Worst experience ever . I will not use there services anymore not even for a oil change. More

by anthonymfergus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Some people may not realize how important these reviews are to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you’re willing, we'd love to hear more about what happened during your visit. Would you please give us a call at your earliest convenience? Thank you, Customer Care Team - (877)-811-9330

December 21, 2022

From the start, I received exceptional service. I was able to get exact details concerning my vehicle. Ezzie was great helping me get my vehicle serviced. My oil filter housing needed to be replace More

by Zakiyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezenwa Emejuru
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Dec 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to receive this wonderful review of Eastchester Chrysler Jeep Dodge Ram, Zakiyah! Ezzie will appreciate your praise. Thank you for working with the team. Happy holidays!

December 20, 2022

Never received my 2mos. payment for my leased car & still waiting since October of this year. More

by m.velez127
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Cameron
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for the mixup regarding your payment. We want the most for our guests, and it is disappointing that we have left the wrong impression. We would appreciate the chance to speak with you directly to see what more we can do to assist with your situation and help clear things up. If you are willing to discuss this further, please contact us directly. Thank you, Customer Care Team - (877)-811-9330

December 20, 2022

There’s a nice Dealer for car sale and the mechanic recommended to everybody go More

by galoquizhpi115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the review. We're glad to hear that the Eastchester Chrysler Jeep Dodge Ram team took excellent care of you. We appreciate your business and kind words!

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