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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 30, 2022

Costumer services was great but pricing was over priced. I will be finding a mechanic. More

by aymetolivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 03, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to keep our prices competitive and reflective of our services, and we are sorry that this was not better reflected in your experience. We would appreciate the chance to speak with you to see what more we can do to address these concerns. If you are willing, please contact us at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

December 29, 2022

Thank you my boy eze good job I’m coming back every time I’m getting my new car here also appreciate ya 5 stars !!! More

by noahemejuru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezenwa E
Dec 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Our team is always here to help you out, Noah! Thank you so much for supporting Eastchester Chrysler Jeep Dodge Ram and we will see you next time!

December 28, 2022

It’s fast and easy. Very friendly. This place got me my first car and bought it back when I was ready to change, they gave me more than what it was showing with was very More

by BIANCA.TMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We will certainly pass along your kudos to the Eastchester Chrysler Jeep Dodge Ram team. Safe travels, Bianca!

December 27, 2022

The Car Repair service is the worst. I went in for the Stop/Start light on Friday and they said it was the 'Alternate Battery' that needed to be replacement. They convinced me to purch More

by hayesmaxine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to offer competitive prices, seamless service, and excellent communication, so it's very disappointing to read we've missed the mark here. We sincerely apologize for any inconvenience having to return for service might cause, and we will work to improve for you next time. If you could also reach out to us directly, we would like to see what more we can do to help. Thank you, Customer Care Team - (877)-811-9330

December 27, 2022

Problem still there after 5 tries with brakes squealing. Rep are good with trying to satisfy but if problem can’t get fixed that’s a big inconvenience. More

by craig.larrow
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Craig, we are very sorry to hear about the continued issue you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, we would appreciate the opportunity to assist you. We will look for your contact information, but please feel free to give us a call directly as well. Thank you, Customer Care Team - (877)-811-9330

December 26, 2022

Best place to service your your vehicle. Love the atmosphere. I also loved the customer service. More

by shawn181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service attendant name. But he is new.
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Shawn! We appreciate the kind feedback and hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

December 24, 2022

From the moment I got to the first person that welcomed me to the last person that gave me my vehicle EVERYTHING was perfect A special thank you to Kier who was fantastic. More

by mancity8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieer
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Customer Care Team - (877)-811-9330

December 23, 2022

Wonderful customer service and was understanding of the financial hardship. Would go again for assistance. More

by oterobella909
Recommend Dealer
Yes
Employees Worked With
Diana
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing. While we are happy to hear you received excellent customer service, we aim to provide a five-star experience, and we've missed the mark here. If there is anything we could have to done to assist you better, we would love to hear your feedback. Please reach out at your convenience. Thank you, Customer Care Team - (877)-811-9330

December 23, 2022

Everything was great, just long waiting period. It happens. I’ll bring my truck back. More

by NKRMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We thank you for your review and your patience. We look forward to assisting you again in the future. Take care! -- Eastchester Chrysler Jeep Dodge Ram Team

December 23, 2022

Giovanni was very nice , he was quick , informational , definitely knew what he was doing . The staff as well were really friendly and fast . Everyone seemed to be motivated and happy and loved the job tha More

by Michelle_174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! Giovanni and the team are thrilled to have you as a customer!

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