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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,693 Reviews
Call Service Center (877) 983-7766

3,693 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 26, 2023

People are extremely friendly and professional. It was a fantastic experience, and their service was fast. More

by yasirisortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much to us to see your review! Thanks from the team at Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

Very poor service. I have had nothing but problems with my 2021 Grand Cherokee L since I took it off the lot. This is border line embarrassing. Now my sound system has More

by sclarke354
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for sharing. This is concerning feedback to receive, and I regret that you're having these issues with your vehicle. We strive for best-in-class care, and I apologize for letting you down. if there is anything else we can do for you, please reach out. Thank you, Customer Care Team - (877)-811-9330

January 25, 2023

Very friendly, professional and prompt. Always a great experience. Staff is knowledgeable and helpful. Would definitely recommend to others. More

by jsts434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review of Eastchester Chrysler Jeep Dodge Ram! We truly appreciate your support and hope you have an awesome day!

January 25, 2023

I would recommend your service for more advance problems. The cost is to costly for common repairs at the dealer. More

by aanavell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heavenly Rodriguez
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

While we are happy to hear that you trust our team with difficult projects, it is disappointing that you are dissatisfied with our maintenance costs. We appreciate customer feedback and, if there is anything else you would like to share or discuss, please be in touch directly. Thank you, Customer Care Team - (877)-811-9330

January 25, 2023

There were obviously a lot of new faces when I went there, however this is for the better. The Service Representative I dealt with was eager to help and projected a goal of customer satisfaction. More

by lhenry1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heavenly Rodriquez
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a five-star review! It's great to hear you had a positive experience, and we look forward to assisting you again in the future. Until then, drive safely!

January 25, 2023

They’ve gotten faster than before that’s good in a lot of way’s More

by vrgmle90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We appreciate your business and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

I finally got my car fixed here after three Jeep services in Long Island, Staten Island, and Brooklyn. None could help us with strange knocking sound from engine. When I came to Eastchester, Maggie ( she is More

by Milia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that Maggie and our team expertly fixed your Jeep. Our team strives to provide top-notch service, so your feedback lets us know that we are meeting that goal. Thank you so much for working with us here at Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

I was very happy with my service done by Ricky Beleno. It’s always a pleasure. More

by lidiavb8911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Beleno
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Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing this feedback about your awesome experience with Ricky! He will appreciate the shoutout. We are glad to have you as a loyal customer of Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

Excellent customer services, Ricky Beleno amazing and professional services. Thank you for explain every detail More

by HANSELGUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Beleno
Report | Print
Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this review of Eastchester Chrysler Jeep Dodge Ram! Ricky will appreciate the shoutout.

January 21, 2023

Great servicing preformed, returned on the day promised. Rodolfo kept me updated daily of the work being preformed More

by biker1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo in Service Department
Report | Print
Jan 23, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this review! It's great to hear that the Eastchester Chrysler Jeep Dodge Ram team worked hard to assist you and your vehicle. We appreciate your business and these kind words!

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