Eastchester Chrysler Jeep Dodge Ram - Service Center

I only go to Eastchester to service my Jeep, they are exceptional! Everyone is pleasant and eager to help. Their workmanship is outstanding! Ricky the rep I dealt with this time was considerate, polite a exceptional! Everyone is pleasant and eager to help. Their workmanship is outstanding! Ricky the rep I dealt with this time was considerate, polite and extremely informative. More

Service was excellent. I went in for a oil change and wheel rotation and they had me in and out super fast. I went in for a oil change and wheel rotation and they had me in and out super fast. More

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj pero algunas me gustaría que fueran eficientes con el español pero algunas me gustaría que fueran eficientes con el español More

Great guys fast and reliable would recommend next, only wish for good internet in waiting area. wish for good internet in waiting area. More

Horrible kier Customer Service I would rate as a zero the way he talked to me as a customer like if I was a dummy loud voice as if I were a child after walking out of there with my vechile work being at $10 way he talked to me as a customer like if I was a dummy loud voice as if I were a child after walking out of there with my vechile work being at $1010.00 dollars later I Would Never return back I was supposed to see a dealer that day as well to purchase a new vehicle but with kier type of customer service I didn’t want to see how the next person service would be like He also never returned my battery back to me as promised when I went to pay he wasn’t there and know one knew were my battery was at More

Service to me seems way more organized than dealership (sales) service gets you in an out and no problems sales not so much Service Rep I think his name is Kier was Great (sales) service gets you in an out and no problems sales not so much Service Rep I think his name is Kier was Great More

The staff is very polite and courteous. They were very professional as well. Each staff member I had contact with were very helpful and attentive to my needs.The staff kept me well informed They were very professional as well. Each staff member I had contact with were very helpful and attentive to my needs.The staff kept me well informed of each and every step they made. More

Very helpful & had all the information needed & made sure I would be safe on my trip I would be safe on my trip More

The staffs were very helpful. The service was very good and fast. Overall, I give it excellent. The service was very good and fast. Overall, I give it excellent. More

I am deeply disappointed with the unethical business practices of this company, specifically involving Robert and Jose. Despite my efforts to resolve an issue amicably, they were unwilling to take resp practices of this company, specifically involving Robert and Jose. Despite my efforts to resolve an issue amicably, they were unwilling to take responsibility for their actions, jeopardizing our relationship and trust. My experience dealing with Robert and Jose was frustrating from start to finish. Their refusal to acknowledge their mistakes, coupled with poor communication and a lack of transparency, reflects a concerning disregard for customer relationships. It's astonishing that they would risk damaging their reputation over such questionable practices. They fraudulently billed me for work not even complete. They billed me for a mirror repair for over 1000$ and they never even completed the work. The mirror was never damaged to begin with. They lied about the work they did and even lied stating the mirror was damaged, then retracted their statement stating it was an internal wiring issue. The mirror works perfectly fine. Seems like a bait and switch to me. I escalated the matter to their leadership team, hoping for a resolution, but was met with more of the same dismissive attitude. It's clear that customer satisfaction is not a priority for them. I strongly advise other consumers and businesses to be cautious when dealing with this company. Our experience will be shared within our network to warn others of the potential risks. More