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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews
Call Service Center (877) 983-7766

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 30, 2023

Overall I had bad service from the beginning The old team staff did fraud on my insurance but the new team staff fix the problem and got it right thanks for the new team. More

by mccraenina93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

While we're pleased to hear that our team was able to step in and make things right, we apologize if we left you with the impression we are willing to mislead our guests. This certainly isn't the case, and we would like to hear more details about what transpired here. If you are willing, please reach out to us so we can address this matter directly. Thank you, Customer Care Team - (877)-811-9330

Jan 31, 2023 -

mccraenina93 responded

Hello I will give you a call tomorrow to explain more details but it was Rosemary that did fraud on my insurance

January 30, 2023

Great CDJ dealership in the Bronx or in NYC in my opinion without question…..amazing. More

by BOYEANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kairo
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Jan 31, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this flattering review! All of us at Eastchester Chrysler Jeep Dodge Ram truly appreciate your feedback!

January 29, 2023

Poor salesmenship when told one price for a lease to get me there then told its hundreds more More

by JTRAP79823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this feedback. We strive to deliver a straightforward and communicative experience and never intend to mislead our guests. I assure you that we will work to prevent this type of mixup from happening in the future. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

Jan 30, 2023 -

JTRAP79823 responded

I think I’ll be looking for a new dealer , taking my family and friend with me

January 28, 2023

It was the best experience I ever experienced in a dealership thank you so much More

by angelt4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad that the Eastchester Chrysler Jeep Dodge Ram team was nice to work with. We appreciate your business and these kind words. See you around!

January 27, 2023

People are great and extremely helpful, was in and out for a job that was in my opinion a difficult job More

by aesgodfreyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! We are glad to have your trust in our business.

January 27, 2023

Mr. Emejuru was great. He went above and beyond and help me with everything I needed. More

by dominic.abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezenwa Emejuru
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Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Mr. Emejuru. If there is anything more we can do to assist you or improve your 3-star rating, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

January 27, 2023

Service is top notch Ricky is the best very knowledgeable, and very informative, definitely recommend to everyone. More

by Edward Edgehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review of Eastchester Chrysler Jeep Dodge Ram, Edward! It is exciting to hear that Ricky provided top-notch service. He will appreciate the shoutout!

January 27, 2023

The salesman was very polite and extremely helpful and professional to me the customer, please inform him to keep up the good work ; and he shall succeed in his career. More

by genesis3479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kario
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Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review of Eastchester Chrysler Jeep Dodge Ram! Our sales team appreciates your trust and confidence.

January 26, 2023

People are extremely friendly and professional. It was a fantastic experience, and their service was fast. More

by yasirisortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much to us to see your review! Thanks from the team at Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

Very poor service. I have had nothing but problems with my 2021 Grand Cherokee L since I took it off the lot. This is border line embarrassing. Now my sound system has More

by sclarke354
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for sharing. This is concerning feedback to receive, and I regret that you're having these issues with your vehicle. We strive for best-in-class care, and I apologize for letting you down. if there is anything else we can do for you, please reach out. Thank you, Customer Care Team - (877)-811-9330

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