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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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February 09, 2023

I’ve been using East Jeep for years and every time I’ve used them for service or repairs I’ve had a great experience!! More

by Rpecchia22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting the Eastchester Chrysler Jeep Dodge Ram team to assist you. We appreciate your business and these kind words!

February 09, 2023

Very efficient service from beginning to end From the Greeting by Mr Day to Sebastian placing me with the correct service group to Heavenly handling the entire process and Justin performing the service t More

by baha819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Day Sebastian Heavenly Justin
Feb 09, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Sebastiana and the team are always happy to help you out, Baha! Thank you so much for supporting Eastchester Chrysler Jeep Dodge Ram and please let us know if you need anything down the line!

February 09, 2023

My Grand Jeep Cherokee four wheel driver service lights continue to come on and off, my records should show how many times I have taking my vehicle back for service. I also requested that I be Issues anoth More

by Selene43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

While we are happy to hear that your interactions with our team have been positive, we apologize that the same cannot be said of your overall experience with the leased vehicle and service. It is disappointing to hear that this continues to happen to you, and we would like the chance to make things right and provide a more seamless experience moving forward. Please contact us at your earliest convenience and we can work through this issue together. Thank you, Customer Care Team - (877)-811-9330

February 08, 2023

They did not work on my car they just cleared the computer and gave me back the car with the same problem it went in to get checked for complete waste of time and money I’m literally sitting on the s More

by bussg524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is very concerning to read. We apologize that your experience working with our service team was not as seamless as we strive to provide. It is disappointing to see that we have fallen short of our high standards, and we appreciate you bringing this to our attention. If you're willing to continue this conversation, we would like to look into this further. Please consider contacting us directly at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

February 08, 2023

They where great and gave information before completing the job they showed the filters before changing them More

by britny4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you. Thank you from all of us here at Eastchester Chrysler Jeep Dodge Ram! Safe travels until we see you next!

February 08, 2023

Clean fast and professional service great customer service clear explanations of work needed to be done More

by harold745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy that the Eastchester Chrysler Jeep Dodge Ram team delivered an excellent experience. Thank you fo the kind review!

February 08, 2023

Every time I come for a oil change they say I have to pay but I have warranty that cover my oil change More

by guevaraantonio202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry for the crossed wires here. We strive to make the service experience as seamless and straightforward as possible for our guests and we would like to get things straightened out with your warranty. Please feel free to give us a call when you have a moment. Thank you, Customer Care Team - (877)-811-9330

February 08, 2023

Over all good. . Ricky the service advisor goes above and beyond and is great with communication More

by robertmckinlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky service advisor
Feb 08, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad Ricky has gone the extra mile to provide excellent service! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your business and your review. Safe travels!

February 08, 2023

My father and I bought cars at this dealership and work serviced by Sydney. Sydney worked with us and made sure we both have new cars by the end of the day. We would definitely recommend buying or leasing More

by shanell.foskey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney
Feb 08, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're ecstatic that Sydney worked to accommodate both your and your father's needs! Thank you for recommending Eastchester Chrysler Jeep Dodge Ram. Drive safe, and we'll see you next time!

February 06, 2023

Cory was an absolute pleasure to work with. He kept me informed each step of the way. Excellent customer service. More

by j_ro114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Feb 06, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Cory has a passion for assisting clients and is packed with knowledge. Thanks for giving him a shoutout and we appreciate you choosing Eastchester Chrysler Jeep Dodge Ram!

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