Eastchester Chrysler Jeep Dodge Ram - Service Center

I always enjoy my experience taking my vehicle in for service @ the Eastchester Dealership. From the moment you show up till the end of your service, everyone is extremely courteous & polite. Mr. Kairo w service @ the Eastchester Dealership. From the moment you show up till the end of your service, everyone is extremely courteous & polite. Mr. Kairo was Great. He was very helpful & kept me aware of what what was being done to my vehicle. Thank You! More

I've given this dealership three chances to do something right. the only reason I gave them more than one chance is because it's within walking distance from my home. the first time they tried to rip me off right. the only reason I gave them more than one chance is because it's within walking distance from my home. the first time they tried to rip me off installing a minor failed part, they tried to charge me over 300 hundred dollars, I did it myself for 16 dollars for the part at their parts department. The second time they charged me almost more than double for parts and ignored my complaints when I showed them proof of what the parts cost from Mopar. Almost two years ago I actually went to buy a vehicle off the showroom floor. The sales person made all kinds of excuses why he couldn't move cars around in the showroom so I could test drive the one I wanted. Then just last week I had an appointment to do some maintenance and get an inspection on my 2004 wrangler. I get there, they take my jeep in, then a half hour later they tell me that they cant work on my jeep because its more than 10 years old. Unbelievable! A vehicle that you sell is too old to work on? They could have at least told me this when I was making the appointment. I wasted a day that I had set aside for this appointment. Buyer beware of this dealership. More

Great customer service and quick. Service department is amazing also. Recommend this location for all Service department is amazing also. Recommend this location for all More

Their customer service is horrible and I’ve been given the run around with my car! Almost 3 weeks later and I still don’t have my car! the run around with my car! Almost 3 weeks later and I still don’t have my car! More

Everyone was amazing from the time I pulled up. Cairo was patient and explained services I should get in order to maintain the life of my vehicle Cairo was patient and explained services I should get in order to maintain the life of my vehicle More

Very Over priced and the advisor Eze over charged me and did not pay any to resolve his error. He charged me 6 hours of labor and in reality it was less than 4 did not pay any to resolve his error. He charged me 6 hours of labor and in reality it was less than 4 More

Service was good, I was truly satisfied. My wait time wasn’t that long as well. My wait time wasn’t that long as well. More

Dealership cares about their customers and works hard to get them out in a timely manner! get them out in a timely manner! More

The service at keep Chester was excellent I will be back for device thank u for device thank u More

Sammy was amazing as usual! He had our car diagnosed and fixed ASAP! He’s always a pleasure to deal with. His customer service is always on point. He makes our experience with t He had our car diagnosed and fixed ASAP! He’s always a pleasure to deal with. His customer service is always on point. He makes our experience with the shop just so much better. More