Eastchester Chrysler Jeep Dodge Ram - Service Center

My service experience was excellent. The service was fast. My service rep was a young lady by the name of Rayna Was pleasant professional and courteous, as well as very informative. She The service was fast. My service rep was a young lady by the name of Rayna Was pleasant professional and courteous, as well as very informative. She kept me informed throughout the whole service process, Additionally the dealership itself was clean and well maintained, and that includes the restroom. More

Again I'm here posting a review in regards to this dealership. I took my car is for brake noise they changed my actuators on my exhaust when that was never the issue. Now the actuators they put on is dealership. I took my car is for brake noise they changed my actuators on my exhaust when that was never the issue. Now the actuators they put on is defective and the service manager Jose refuses to replace them saying that I cut my mid mufflers off. I understand I cut them off however I never complained about my old actuators. They just kept changing parts on my car instead of listening to my concern which was the brakes. Now I am stuck with bad actuators that make noise Everytime I press the gas pedal. This place is a xxxxing joke. They will never let me speak with the general manager. I am very very known for my reviews that I post places and I have a lot of people who see what reviews I leave. I will no longer take any vehicle I have to this dealership for any service. They think they are slick but I will be calling corporate to let them know what this dealership is doing to customers and maybe have the police meet me at the dealership that way I will also have this issue on paper work. I'm warming people to stay away from here the stress and pain is not worth it. More

Happy New year to all at Chrysler Well I was very happy about the treatment received at your shop Thank you about the treatment received at your shop Thank you More

This place is a joke. The staff member are also a joke. Brought my vehicle in for a oil change and my car was damaged. Instead of them doing the right thing they drilled h The staff member are also a joke. Brought my vehicle in for a oil change and my car was damaged. Instead of them doing the right thing they drilled holes into my car. How do you drill holes into a 70.000 car??? Everytime I try to reach the general manager they refuse and send my call to someone else. I will no longer be having any of my vehicles serviced at this dealership. My suggestion is not to do any kind of business with this dealership. Also had my wife's vehicle in for repairs and it came back with a broken part that was never broken before. More

El servicio de este lugar es una basura, para mí no me gustó el trato. gustó el trato. More

Always get the job done I would always recommend making sure everything is perfect on your vehicle sure everything is perfect on your vehicle More

Reyna was great. She was very pleasant upon arrival. She advised me of what to expect during my visit to Eastchester. She was very pleasant upon arrival. She advised me of what to expect during my visit to Eastchester. More

My service coordinator, Reyna was awesome She kept me informed on my vehicle progress Could not have asked for a better person to help informed on my vehicle progress Could not have asked for a better person to help More

The shop was clean and presentable. My service advisor, Reyna, was knowledgeable and helpful. It was a true pleasure dealing with her. I didn’t feel rushed. She was patient in our deal My service advisor, Reyna, was knowledgeable and helpful. It was a true pleasure dealing with her. I didn’t feel rushed. She was patient in our dealings. I was there for an oil change, scheduled maintenance cycle and repair. Unfortunately I have to return to complete repair their inventory said part was in stock but Unlocatable. More

Reyna was very helpful and polite she new what I wanted from the beginning I was happy with the service from the beginning I was happy with the service More