Eastchester Chrysler Jeep Dodge Ram

This dealership is very fast, efficient, friendly and professional. Keep up the great work and outstanding customer service. professional. Keep up the great work and outstanding customer service. More

Sales person only is interested in closing the deal. I didn’t know about PDI on a brand new Durango. After everything was done told me to bring it back the next week because it need to be service or in I didn’t know about PDI on a brand new Durango. After everything was done told me to bring it back the next week because it need to be service or in other words to be inspected. I brought it back, had me there waiting for 5 hours. To tell me that nothing could be done and that they need to other some type sensor because my brand new car had an engine light and stability control light on. The manager Lamar from the sales department named Manuel told me that they where going to Compensate my time with a full tank of gas, all weather mats and free oil change. They took about 3 weeks to fix my SUV and I end up getting nothing. The services department’s advise me to get everything in writing next time. Well there won’t be a next time. They do take care of you really fast but its customer service is REALLY BAD. This my second vehicle that purchased there and my last. Lamar you are very good liar, just hope everything ok. More

I couldn't have asked for a better experience when bringing in my car for service. We will be coming to this dealership to lease our cars moving forward due to the great service. bringing in my car for service. We will be coming to this dealership to lease our cars moving forward due to the great service. More

I was in and out in a reasonable amount of time. The staff was courteous The staff was courteous More

Came into the dealership with my wife with an Suv in mind and I had Shawn to help us get just that, excellent service and communication since we stepped in. and I had Shawn to help us get just that, excellent service and communication since we stepped in. More

You did not fix my problem, Charged me over $4,000. Ended up taking my car to a a local mechanic that fixed the Issue. Ended up taking my car to a a local mechanic that fixed the Issue. More

I’m very satisfied with the work done on my car. Great job done by the Service Department Great job done by the Service Department More

All the employees were great from the beginning to the end of service. Coffee would have nice in the waiting room. end of service. Coffee would have nice in the waiting room. More

This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price. I had the misfortune of dealing with this dealership on a 2019 Mazda CX-5 Grand Touring they had advertised online. I talked to several sales representative and managers about this vehicle. I finally got a out the door price from a sales Manager Tommy but he then made it so I couldn't contact him. Then when I finally got ahold of him. I was informed the vehicle had a deposit and ready for it sale. A week later the Mazda CX-5 Grand Touring was listed on their site. I called and was told there was still a deposit on it but they put it on their website regardless of customer purchasing. He then told me it can take up to two weeks for financing to get finished. Also this 2019 Mazda CX-5 Grand Touring Eternal Blue Mica color has been on the website for months and keeps disappearing and reappearing. When trying to talk to a sales representative or manager they again tell me the vehicle isn't for sale or other excuses. More

Eastchester Chrysler Jeep Dodge Ram always provides great services in a timely manner. Rickey was also wonderful. services in a timely manner. Rickey was also wonderful. More