Eastchester Chrysler Jeep Dodge Ram

The employee was extremely helpful, friendly, and attentive. He made the experience of buying a car stress free, as well as exciting. He went out of his way to make us feel comfortable. attentive. He made the experience of buying a car stress free, as well as exciting. He went out of his way to make us feel comfortable. More

Rick greeted me as I enter pre-approved for a car and Jason the finance guy help secure the car and explain my payment options. Rick make sure I found the car and color I was seeking. He take to the proc Jason the finance guy help secure the car and explain my payment options. Rick make sure I found the car and color I was seeking. He take to the process and paperwork. Help me with the car insurance needs and now I am a proud owner of a 2013 Chrysler 200S. I will recommend this dealer and Rick Rogers. Thanks More

The wokers are very friendly, the process was also The wokers are very friendly, the process was also smooth. i give the rating of great because this was my first time and it was easy sailing with th The wokers are very friendly, the process was also smooth. i give the rating of great because this was my first time and it was easy sailing with the process. More

On 08/03/2013, my husband and I visited the dealership to have our new 2013 Jeep Grand Cherokee (which we purchased in January 2013 with the assistance of another sales representative at Eastchester) service have our new 2013 Jeep Grand Cherokee (which we purchased in January 2013 with the assistance of another sales representative at Eastchester) serviced before a road trip later this week. After looking at some of the vehicles on the sales floor, we began talking to Jimmy (a very responsive sales representative) about our current vehicle and the features that were not included from our original request in January 2013 (like leather interior - due to allergy concerns, sunroof, back-up camera/assistance etc.). Jimmy reviewed our current sales details and with the assistance of John F. Kennedy, we were able to get a new 2014 Jeep Grand Cherokee (Limited) with all the features we initially desired. My husband and I sincerely appreciate the time and assistance both Jimmy and John provided to us. We will be returning soon. More

The dealership and dealer were great. They made sure they met all of our needs. They weren't pushy or arrogant. They respected our concerns, and allowed my husband and I the 'time and respect' to disc they met all of our needs. They weren't pushy or arrogant. They respected our concerns, and allowed my husband and I the 'time and respect' to discuss whether this was the right opportunity for us to get a new vehicle. Mr. Rogers toured the car with me, and demonstrated each of the features of the car. He answered my questions, and encouraged me to return if I had any problems. More

Rick Rogers and Andy were extremely helpful. I went in there with negative thoughts. Rick was very positive the entire time. Never making me feel like I wasn't able to leave with a new car. Rick and Andy there with negative thoughts. Rick was very positive the entire time. Never making me feel like I wasn't able to leave with a new car. Rick and Andy was able to put me in my new vehicle without any pressure. I am very grateful for their help. More

BUYER BEWARE!!! I had a dealer installed part that was BUYER BEWARE!!! I had a dealer installed part that was not working they would not refund the money for the part even after me explaining my case in BUYER BEWARE!!! I had a dealer installed part that was not working they would not refund the money for the part even after me explaining my case in person and even in writing. All of the amazing reviews you see on this site are because they get you to go write the review right after you get the car so sure you are happy. Who would complain when there is no problem? I am sure if you check in with any of those who put up 5 stars and have had to deal with Eastchester to fix a problem I am sure they will tell you a different story. BUYER BEWARE!!!! I can prove what I am saying. Just check with the Better Business Bureau use the link http://www.bbb.org/new-york-city/business-reviews/automobile-dealers-imported-cars/b-z-auto-enterprises-llc-in-bronx-ny-120602 More

Durrell made my experience with buying a car a GREAT!!!!!!!! I went there about 3 weeks ago to get a 2008 car and I left with a 2013 Dodge Avenger. Durrell was knowledgeable and he took the time GREAT!!!!!!!! I went there about 3 weeks ago to get a 2008 car and I left with a 2013 Dodge Avenger. Durrell was knowledgeable and he took the time to explain everything to me. It was a process with getting insurance, a co-signer, etc. but he stayed patient &worked with me. He's a hard-worker and gets the job done right. This dealership along with the staff are very friendly,welcoming and professional. I would recommend Eastchester Chrysler Jeep Dodge and Durrell if you are looking to buy a new/used car. Thank you again Durrell!!!!!!!! More

I have dealt with this dealership (under previous mgmt.) and was not pleased with the sales dept. or mgmt. I always had an excellent experience dealing with the service dept and so I returned for my regul and was not pleased with the sales dept. or mgmt. I always had an excellent experience dealing with the service dept and so I returned for my regular service/parts needs. I received an email (they are good about sending them - not too many & they alert you to deals) advertising a summer sale on a preventive maintenance service. I was in the area and walked in to schedule an appt. While there I asked to see a dealer. One of the GMs (a super guy named Barry) lead me to Robert LaRosa. I left today with a new vehicle and am glad for the experience. This current management and sales and (as always) service team was really wonderful. Don (Service) - Personable, attentive and knowledgeable. George (Service) - Personable and GREAT eye for detail. Bobby Erickson (Finance)- Took an extra step to help close the deal and was knowledgeable. Barry (Mgmt) - On a hurt foot - did a lot of 'running' to assist where needed. Robert LaRosa (Sales) - Upfront and thorough. Personable and attentive. Clearly works hard to seal a deal for his customers. Thanks guys. More

My family and I went to Eastchester Chrysler Jeep Dodge in hopes of exchanging our current lease for a new Ram 1500. Robert was very helpful from the moment we stepped into the dealership through the concl in hopes of exchanging our current lease for a new Ram 1500. Robert was very helpful from the moment we stepped into the dealership through the conclusion of the leasing process. We were able to get the truck at a great rate and the process was enjoyable. More