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Eastchester Chrysler Jeep Dodge Ram

Bronx, NY

4.3
6,159 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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4007 Boston Rd

Bronx, NY

10466

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Showing 6,159 reviews

August 08, 2024

Great dealership the best in the Bronx ! I wouldn’t tell ya to go nowhere else th More

by Gorgeousgangsta198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 09, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing! We are happy to have you as an Eastchester Chrysler Jeep Dodge Ram customer.

August 07, 2024

The sales reps were welcoming and very knowledgeable about vehicles and services. I was also comfortable while waiting in the customer lounge for my vehicle to be serviced. More

by leightonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Leighton, we're glad to hear you felt welcomed and comfortable at Eastchester Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience with our team!

August 06, 2024

Came into the dealer with no appointment, but was taking care of right away. My oil and headlight are was changed in under an hour and I was on my way to work. Thanks for the amazing service More

by lboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at Eastchester Chrysler Jeep Dodge Ram could assist you promptly and efficiently. Thanks for sharing your experience, and we appreciate the kind words!

August 02, 2024

Beware this dealership commits fruad and will xxxx you over in order to make a sale. The finance guy Lee is a joke and a liar and no one is held accountable here. Not only did he lie to the bank telling t More

by Dreamz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee
Aug 05, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is deeply concerning, and we sincerely apologize for any distress caused. We take allegations of fraud very seriously and would like to address this matter directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Customer Care Team - CustomerCare@EastCJD.com

Aug 05, 2024 -

Dreamz responded

With who am I supposed to reach out to or call.

Aug 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Hello, you can reach out to our Customer Care team directly at CustomerCare@EastCJD.com or (877) 811-9330. Thank you.

Aug 07, 2024 -

Dreamz responded

Who do I ask to speak with.

July 31, 2024

Good and very professional in all their dealings and communication with great empathy and understanding More

by Patiencesark09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that you found our team at Eastchester Chrysler Jeep Dodge Ram professional and empathetic. Thank you for sharing your positive experience!

July 19, 2024

Usually I have no problems bringing my vehicle to eastchester chrysler but this time I feel they rushed and didn't do things properly More

by dmorgan84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

dmorgan84 responded

They changed a fuse and didn't push it in. Changed a tire and did check the rest of the tires.

Jul 23, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We're sorry to hear about your recent experience at Eastchester Chrysler Jeep Dodge Ram and will address this with our team to ensure better service in the future. We appreciate your continued trust in us!

July 18, 2024

Only reason they did not get 5 stars is because car repairs took three and a half months. Whose fault? More

by tdugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We apologize for the delay in repairs and understand your frustration. Your experience is important to us at Eastchester Chrysler Jeep Dodge Ram, and we'll work on improving our service times.

July 11, 2024

Best customer service I experienced and good professional work Ricky (advisor ) always make sure I get the best service More

by manolo_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky (advisor )
Jul 11, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Manolo, we're delighted to hear Ricky provided you with top-notch service at Eastchester Chrysler Jeep Dodge Ram. Thanks for sharing your experience with us!

July 06, 2024

Deceptive sales practices and bait and switch tactics. Check Google and believe it. Avoid at all costs More

by Zev_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarke
Jul 10, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for any negative experience you had with us. We take these concerns seriously and would like to understand more about what happened so we can address it properly. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at CustomerCare@EastCJD.com.

June 25, 2024

Thank you to doing great work to my car and very faster I appreciate that thanks again More

by gissouf77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

It's always our pleasure to provide prompt, premier service. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

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