Eastchester Chrysler Jeep Dodge Ram

This Dealer have All Good people working for them. From the Service Thecs and the Intake Reps. Very Prompt Service. I Recommend this Dealer to all my Friends & Family. From the Service Thecs and the Intake Reps. Very Prompt Service. I Recommend this Dealer to all my Friends & Family. More

Great leadership and customer service in the service department. From well respected employees welcoming you at the entrance to service advisors handling your car issues throughly. My car was handled pr department. From well respected employees welcoming you at the entrance to service advisors handling your car issues throughly. My car was handled professionally. More

I only go to Eastchester to service my Jeep, they are exceptional! Everyone is pleasant and eager to help. Their workmanship is outstanding! Ricky the rep I dealt with this time was considerate, polite a exceptional! Everyone is pleasant and eager to help. Their workmanship is outstanding! Ricky the rep I dealt with this time was considerate, polite and extremely informative. More

Service was excellent. I went in for a oil change and wheel rotation and they had me in and out super fast. I went in for a oil change and wheel rotation and they had me in and out super fast. More

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj pero algunas me gustaría que fueran eficientes con el español pero algunas me gustaría que fueran eficientes con el español More

Great guys fast and reliable would recommend next, only wish for good internet in waiting area. wish for good internet in waiting area. More

Horrible kier Customer Service I would rate as a zero the way he talked to me as a customer like if I was a dummy loud voice as if I were a child after walking out of there with my vechile work being at $10 way he talked to me as a customer like if I was a dummy loud voice as if I were a child after walking out of there with my vechile work being at $1010.00 dollars later I Would Never return back I was supposed to see a dealer that day as well to purchase a new vehicle but with kier type of customer service I didn’t want to see how the next person service would be like He also never returned my battery back to me as promised when I went to pay he wasn’t there and know one knew were my battery was at More

Service to me seems way more organized than dealership (sales) service gets you in an out and no problems sales not so much Service Rep I think his name is Kier was Great (sales) service gets you in an out and no problems sales not so much Service Rep I think his name is Kier was Great More

My car dealer Erica was amazing and very helpful on getting me the car and deal I wanted. getting me the car and deal I wanted. More

Where do I begin. Let’s keep this simple and to the point. I bought a 2023 jeep Cherokee used with 9500 miles. Stupid me thinking I would get a car that was certified Let’s keep this simple and to the point. I bought a 2023 jeep Cherokee used with 9500 miles. Stupid me thinking I would get a car that was certified and checked before being sold. I notified the salesman day 1 of an issue. The dealership “attempted” to fix the problem. Allegedly misdiagnosed it and the problem persisted. They took the car and gave me a loaner after making me wait for almost 6 hours. To then get a call that the car was ready. I picked up the car drove it off the lot and I thought it was good till the next day. I called and let them know it was making the same noise. Thankfully they said I can bring the car back that Thursday but I had to work. Backtracking a little bit. I spoke the finance person who signed the car to me. He is pretty funny, thinking I wouldn’t check the paperwork before signing. Tried to deceive me but was ultimately pissed he couldn’t make his 3k on selling me and extended warranty. . So Monday comes around. I call the service department and explain that the vehicle needs the service bad. I also explained that I couldn’t be able to drop the car and not have another loaner. A few Ubers later at 50+ dollars isn’t easy. I was told they would speak to a manager and get back to me. Wednesday comes (today) I reached out again and got the same answer. Funny thing is, I get a text (generic) from The service manager asking me to rate my latest service. They haven’t seen the car. Long story short. I have had the car about a month and it’s going to have to get repairs for a third time. I left a similar review on carfax, it warranted a response from the up north location. I left a message there as well but no response. Don’t leave a message and when someone reaches out you don’t respond back. That’s not good business practice. If you can stay away from this dealership, do it. This is the worst experience I have had. I’m basically paying for a parking spot holder. More