Eastchester Chrysler Jeep Dodge Ram

I like this dealership better than the one in manhattan because Mr. kier took the time to explain the problem to me. unlike 54 street. With no explanation for two weeks. When got car back, for some reason because Mr. kier took the time to explain the problem to me. unlike 54 street. With no explanation for two weeks. When got car back, for some reason it was worst than when I left it. I liked Mr Kiers work. He even told me how to get help financing my payments. He's a really down to earth guy. So! I give him the full rating. Mr. V Mangum. Thank you. Mr. Kier. More

Ricky and the team always take care of my jeep. I brought my jeep here with multiple issues and not only did they take care of it to the very last detail, but they also found other issues with my v I brought my jeep here with multiple issues and not only did they take care of it to the very last detail, but they also found other issues with my vehicle. They took care of everything and made my vehicle safe for the road again. I appreciate Ricky Rodolfo and the rest of the team because of this I’ll always be a customer here. More

Great services! Gabriel! Was very helpful and nice! A forgot the name of the financial person! He’s was the best! Gabriel! Was very helpful and nice! A forgot the name of the financial person! He’s was the best! More

Professional, knowledgeable and courteous. My experience were very satisfying, I would recommend the sale personnel very highly. My experience were very satisfying, I would recommend the sale personnel very highly. More

Very nice and respectful people they are very curtesty thank you for your service great dealaship thank you for your service great dealaship More

Very professional the service was excellent very timely no problem at all love the service no problem at all love the service More

Total bait and switch and not at all trustworthy. This was supposed to be very simple. I knew what car I wanted and they happened to have a car in stock that had the trim and color I wanted. I reache This was supposed to be very simple. I knew what car I wanted and they happened to have a car in stock that had the trim and color I wanted. I reached out by email to tell them I was interested in that vehicle and that I’d like to negotiate a lease. When I negotiate a lease, I just want to know what the price of the car that will be leased is, the money factor (ie interest rate) and the residual. That plus whatever you are willing to put down then translates to the monthly payment. I dealt with AC. After some back and forth we agreed on a price that was $4,000 below MSRP with a $2,000 dealer discount plus $2,000 in incentives directly from Jeep (see text conversation where he clearly says yes). There was a lot of pressure to do the deal that day since it was the end of the month (and I know that dealerships and salespeople sometimes have incentives to hit a certain number of sales per month). So I hurry off to get there before they close to sign the papers. As soon as I was led into the finance managers office, I could tell this was not going to go according to plan. First, he tells me that the lease is for 39 months when I had clearly texted him that it was 3 years. Then, he asks me what I want to do about sales tax and fees meaning that the monthly rate I had been given was not inclusive of that. Still, the numbers are not making sense to me so I ask to tell me what the price of the car is for the lease. It turns out that they were charging me full MSRP. I explain that the deal was $4,000 off and show him my text where the salesperson agrees to the deal. Finally, after waiting 20 minutes, the sales manager appears and plays dumb and pretends I must have made it up. I show my texts again. He says the best he can do for me is $1,000 of MSRP. I tell him “it’s not going to work out” and walk out. I have no problem with dealers setting whatever price they want and I will make my decision accordingly. I do have a problem with dealers who are not honest and won’t honor a price that was agreed on by the salesperson in the hopes that they can pressure me into a much worse deal. Shame on them that all of this was documented by text with the salesperson and they still wouldn't honor their commitment (see my Google review for the actual texts proving the price). Beware of this dealer. More

treated just fine and all went good. I recommend this dealer for service. waitng area was updated and is great also I recommend this dealer for service. waitng area was updated and is great also More

Excellent service and communication would recommend to any Jeep owner for repair work or maintenance in the future. any Jeep owner for repair work or maintenance in the future. More

I must say it was a great experience. It was easy and fast, and Lance kept me updated throughout the process. I didn't have to worry about anything. It was a huge relief to have such a he It was easy and fast, and Lance kept me updated throughout the process. I didn't have to worry about anything. It was a huge relief to have such a helpful and efficient team taking care of things for me. More