East Tennessee Ford - Service Center

Excellent customer service. Mitch was awesome!! It turned out that my car just needed a new battery. Mitch was awesome!! It turned out that my car just needed a new battery. More

Got in line to be checked in and they took the customer that came in behind me first the girl did apologize, but it put me off . Checking out was just OK. that came in behind me first the girl did apologize, but it put me off . Checking out was just OK. More

Requested work completed correctly the first time I Thank You Will and the Service department team I will definitely recommend this Dealership You Will and the Service department team I will definitely recommend this Dealership More

will Harvey is a great service tech. He is always friendly and is really concrned with the customer He is always friendly and is really concrned with the customer More

They always treat us like family and take care of our vehicles as if it was their own vehicles as if it was their own More

East Tennessee Ford has a great service department. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. More

East Tennessee Ford ‘s service department and dealership is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases a is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases and the service departu. More

Had my F250 serviced. Good communication throughout the process. Thanks for a job well done. Good communication throughout the process. Thanks for a job well done. More

I made an appointment with the service department to have my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was to my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was told that the oil change and tire rotation was completed ant the electrical problem was being worked on at that time. I received a call from the service department at 5:00 PM to say that the vehicle servicing was completed. The service overall was great but the time to complete the service was a bit too long since I made an appointment. More

They always take good care of us! We have bought two vehicles here and always have them serviced by them. We have bought two vehicles here and always have them serviced by them. More