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East Tennessee Ford
Crossville, TN
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 111 reviews
June 29, 2025
They always treat us like family and take care of our vehicles as if it was their own vehicles as if it was their own More
by zimiweb1
Verified CustomerEmployees Worked With
June 29, 2025
East Tennessee Ford has a great service department. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. More
by rickfyfe
June 26, 2025
East Tennessee Ford ‘s service department and dealership is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases a is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases and the service departu. More
by PSSCHILLING
Employees Worked With
June 26, 2025
East Tennessee Ford is by far the most courteous and professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Tha professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Thanks again Scotty More
by CHRWHIT2
June 23, 2025
Had my F250 serviced. Good communication throughout the process. Thanks for a job well done. Good communication throughout the process. Thanks for a job well done. More
by Kenslimf16
Employees Worked With
June 22, 2025
I made an appointment with the service department to have my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was to my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was told that the oil change and tire rotation was completed ant the electrical problem was being worked on at that time. I received a call from the service department at 5:00 PM to say that the vehicle servicing was completed. The service overall was great but the time to complete the service was a bit too long since I made an appointment. More
by HRM.JEFF
Employees Worked With
June 22, 2025
They always take good care of us! We have bought two vehicles here and always have them serviced by them. We have bought two vehicles here and always have them serviced by them. More
by jasondeibler79
Employees Worked With
June 22, 2025
Everything went smooth. Dropped it off and when it was done I left. They let me know I’ll be needing front brake pads soon. Dropped it off and when it was done I left. They let me know I’ll be needing front brake pads soon. More
by ROSESNRACIN24
Employees Worked With
June 20, 2025
Service Department is very knowledgeable and works on the truck very quickly! Super friendly and explains what needs to be done. truck very quickly! Super friendly and explains what needs to be done. More
by linrio16
Employees Worked With
