East Madison Toyota

Jon Lancaster employees were extremely customer service oriented. They acted as if they wanted to sell cars, with out being "pushy". They also helped in disposing of the two non-working vehicles that we cu oriented. They acted as if they wanted to sell cars, with out being "pushy". They also helped in disposing of the two non-working vehicles that we currently owned. I gave a good on the price, because I am not really certain what a good price should be. More

Jon Lancaster Toyota is an excellent dealership to work with. Friendly staff and wide selection of vehicles to choose from. I shopped around and they also have the best price around. I would recommend anyo with. Friendly staff and wide selection of vehicles to choose from. I shopped around and they also have the best price around. I would recommend anyone who is interested buying a new car to shop here. More

I went to buy a 2011 Camry and traded in a 1998 Camry. Working with Shawn was a real pleasure. He never forced us into buying any options we did not wanted. Initially We were apprehensive in driving over Working with Shawn was a real pleasure. He never forced us into buying any options we did not wanted. Initially We were apprehensive in driving over 180 miles to the dealership as we had not negotiated the trade-in value. Shawn was very professional about every aspect of the sales and was completely unlike the pushy salespeople you see at other dealerships (including Toyota). In fact, there was an extra feature on the car which was not in the description that he had read to me and he agreed to waive the price for it. We are happy with our purchase and would definitely recommend Shawn to anyone who wants to buy a Toyota. More

Shawn was my primary contact. Once I was contacted, he ensured I was kept up-to-date on availablity and pricing for the vehicle I wanted. The price I was quoted was the lowest for the regional delaerships ensured I was kept up-to-date on availablity and pricing for the vehicle I wanted. The price I was quoted was the lowest for the regional delaerships and Jon Lancaster had the vehicle in stock that I wanted. Shawn made arrangements for me to see and drive the vehice and once I had decided this was it, he made the remaining process simple and short. Both he and Matt were a pleasure to work with, explaining everything to me and ensuring I got treated as I would expect to be treated. Thank you Shawn and Matt. More

Working with Dave Fosco on the purchase of my new SUV was a great experience, and I found his sales technique very interesting. It was more of a conversation than a sales pitch, which I was grateful for, as a great experience, and I found his sales technique very interesting. It was more of a conversation than a sales pitch, which I was grateful for, as sometimes a hard sales pitch is what puts me off of a purchase. The follow-up work the dealership did for me was also of a very high quality, and the friendliness of the staff impressed me. Thank you for a great purchase experience. -Jacques F. More

My wife and I were very pleased with our experience. Nate is a great salesperson and a valuable asset to your company. As you can see, he brought us from Appleton to buy a Highlander. We will definitel Nate is a great salesperson and a valuable asset to your company. As you can see, he brought us from Appleton to buy a Highlander. We will definitely be back to see Nate when we need to trade in our Camry or are in the market for another vehicle. More

Tashi Chomor impressed me with the level of customer service she provided. She always responded promptly to any emails or phone messages. Tashi even went out of her way to assist when I had an unexpec service she provided. She always responded promptly to any emails or phone messages. Tashi even went out of her way to assist when I had an unexpected need for a rental car. I have already told several people about the exceptional service I received and would certainly go to Tashi for my next purchase. More

I was just stating to look for a new vehicle. My son is turning 16 next year and I plan to give him my Camry. I had no intention of purchasing a vehicle until next year. Don Dosch was very helpful in ans turning 16 next year and I plan to give him my Camry. I had no intention of purchasing a vehicle until next year. Don Dosch was very helpful in answering all of my questions. When the exact vehicle I wanted was not on the lot he was able to locate what I wanted very quickly and called to confirm he was able to find what I wanted. It was Don's professionalism that sold me on the 2011 Highlander now. He did everything I asked him to do. He listened to what I wanted and let me know when he located that car. The Toyota website helped tremedously in doing my research upfront. It was great to do a lot of the comparision shopping from my home and then narrow down my choices before going out to the dealerships. I was very impressed with the whole staff at Jon Lancaster Toyota. They made the whole purchase process enjoyable. Jim Wilson More

Nate Riesen sold me a 2008 Camary and I love it! My experience with Nate was one of my most pleasant experiences in buying a car. Nate is an exceptionally professional and personable salesperson. H experience with Nate was one of my most pleasant experiences in buying a car. Nate is an exceptionally professional and personable salesperson. His knowledge of the vehicle is tops. He negotiated fairly, gave me sufficient access to the vehicle for test driving, and was able to answer all of my questions. Initially, Nate asked probing yet friendly and lighthearted questions to help him understand exactly what it was I was looking for. Following the sale, Nate was very detailed in orientating me with the car. He took exceptional time to be certain I understood how each of the features worked and as a result he maximized my enjoyment with my new purchase. I have purchased many vehicles in my 60 years, I have never met a more attentive nor more helpful salesperson. Nate Riesen personifies the concept of quality customer service. If Nate is still selling cars at Jon Lancaster when we look to replace or Sienna van, we will be back. More

As soon as I walked in I got greeted and helped. Dave had worked with my brother on buying a new truck last year so we wanted to work with him again. Dave made sure that we tried all the vehicles we wan had worked with my brother on buying a new truck last year so we wanted to work with him again. Dave made sure that we tried all the vehicles we wanted to and got all information we needed. He was very nice and friendly(Someone who talks to you like they are your friend.. A++). All the paper work was reviewed and went smoothly. I wish my car would've been a little cheaper but its kind of hard with a new 2011 car. My car was spotless when I came to get it. Dave checked in with me a couple days later and asked if I had any questions and if it was a great fit. I am impressed by the kind of sales guy he is. He really makes sure you are happy with what you purchased. The whole building was clean and comfortable. It has a very nice layout and is relaxing. Everyone was very helpful. They made sure we got a beverage if we wanted. The employees are great. More