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East Madison Toyota

Madison, WI

4.8
1,223 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,223 reviews

August 28, 2024

Marco Cruz was the best salesman EVER! He was courteous and pleasant to work with! More

by TRISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco cruz
Sep 09, 2024 -

East Madison Toyota responded

Glad to hear you had a great experience working with our team at East Madison Toyota. We appreciate your feedback and support!

August 28, 2024

Treated me fairly, honest, and no bull. Would continue to use him and his team partner for my next vehicle purchase. Didn’t feel pressured, gave me time to think about my options. More than More

by swdrice
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, TJ Richards
Sep 09, 2024 -

East Madison Toyota responded

Thank you for choosing East Madison Toyota. Pleased to hear you're satisfied with our service. Wishing you the best with your new vehicle!

August 26, 2024

I had two experiences at this dealership and both times were positive ones. They took care of the problem right away. Great service! More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Aug 30, 2024 -

East Madison Toyota responded

Thank you for sharing your experience with East Madison Toyota. We're happy to hear our team could assist you both times. Have a wonderful day!

August 20, 2024

Very helpful and friendly staff. This is the second car we have purchased from East Madison Toyota and it was the customer service that brought us back. More

by rk1godfrey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Schultz
Aug 24, 2024 -

East Madison Toyota responded

Glad to hear you’ve returned for your second car! We appreciate your continued trust in East Madison Toyota. Take care!

August 15, 2024

Was very pleased with dealership and sales associate David Scott who was helpful, considerate, understanding and listened to all questions and concerns. David’s friendly and outgoing manner made the who More

by andrewsmary150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
Aug 21, 2024 -

East Madison Toyota responded

Glad to hear you had a pleasant experience with our team. Thanks for choosing East Madison Toyota! Enjoy your new Toyota car.

August 10, 2024

Excellent Service Department. Keeping our 2000 Camry with 207,000 miles running great. Recently Joel our Service Advisor kept us well informed as we went through multiple engine d More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bagley, Joel Leistiko
Aug 10, 2024 -

East Madison Toyota responded

Thank you for sharing your experience with the Service Department at East Madison Toyota. It’s great to hear that our team, specifically your service advisor, ensured thorough diagnostics and kept you informed. We're pleased to know that your 2000 Camry is running smoothly again.

August 04, 2024

Everyone was approachable, friendly, and knowledgeable. No one was pushy. When we had follow-up questions our salesperson was responsive. More

by Athena_meilahn080302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fil Diaz Duran, Alex Thom
Aug 04, 2024 -

East Madison Toyota responded

Thanks for your awesome feedback about our team at East Madison Toyota. We appreciate it and are glad you had a great experience.

July 24, 2024

Excellent salesperson and the finance manager was really personable. The tech person was knowledgeable and personable. More

by Annthor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Creedy
Jul 24, 2024 -

East Madison Toyota responded

We're pleased to hear about your positive experience with our team at East Madison Toyota. We appreciate your feedback!

July 15, 2024

Very friendly and professional people working hard to make the whole experience be as good as possible. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schultz, Ethan Hyatt, Alex Thom
Jul 16, 2024 -

East Madison Toyota responded

Thank you for recognizing the team's effort at East Madison Toyota. We appreciate your feedback and are glad to hear about your positive experience.

July 12, 2024

Great experience, knowledgeable staff! Easy buying process the team worked great with my credit union and it was all together a great success! I will recommend friends and family to Madiso More

by jakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott, TJ Richards
Jul 15, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience with the buying process at East Madison Toyota. It's rewarding to know that our knowledgeable staff provided great support in collaboration with your credit union. We appreciate your recommendations to friends and family.

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