East Madison Toyota

I recently purchased a new Toyota Prius C from Jon Lancaster Toyota & Scion. Curt Carney was the salesperson with whom I worked and he was excellent. He was honest, fun to work with, and diligent in g Lancaster Toyota & Scion. Curt Carney was the salesperson with whom I worked and he was excellent. He was honest, fun to work with, and diligent in getting the information about the car that I requested. He also worked hard to get me a fair price on my trade-in. He made the potentially stressful car-buying experience pleasant and relaxing. I would highly recommend him to other customers. More

This was our second vehicle lease through Shawn. We didn't know exactly what we wanted in our 2nd lease and we were kind of dreading the search process, but we knew we wanted something with better gas didn't know exactly what we wanted in our 2nd lease and we were kind of dreading the search process, but we knew we wanted something with better gas mileage, something that was kind of sporty, yet something that was practical and a good value overall, and that staying close to our current payment was very important to us as well. Shawn was very helpful in pointing out how the Toyota Camry SE would meet all of our needs, and he made our selection process very easy. We feel he made us a very fair offer on both the price of the new vehicle as well as our trade-in value from the first lease. We absolutely love our new Camry so far, and we greatly appreciated Shawn's knowledge and insight into what makes it such a great vehicle for us. He made the whole leasing process very simple and quick, and was very thorough in showing us all of the features of the car after the sale. He stayed quite late that night to finish the sale, well after his scheduled hours, and even after the dealership had closed. Shawn is very knowledgeable and professional, and he appears to be very dedicated to customer satisfaction and service. We would highly recommend Shawn to anyone looking for their next vehicle. More

CS - We were asked by a rep (Landon) if we had any questions within the first minute of arriving on the lot. Helpful - not pushy, therefore Great. Quality of work - the accountant was new and had som questions within the first minute of arriving on the lot. Helpful - not pushy, therefore Great. Quality of work - the accountant was new and had some issues with paperwork - asking us to sign documents that had no details filled in which wasn't good but he was friendly and explained that he was still new. Landon and accountant were both nice, not overbearing. The overall experience was good - not great because literally it took forever. We knew what vehicle we wanted, test drove it within 15 minutes of arriving at the lot, walked into the building at 2 pm from the test drive and didn't leave until after 6 pm with the vehicle because it was busy and everything seemed to take forever. We will definitely shop here for our next vehicle and ask for Landon. More

Tashi restored our faith in being able to find a salesperson who could put a smile on your face throughout the whole process of choosing, evaluating, and signing the purchase agreement for a new veh salesperson who could put a smile on your face throughout the whole process of choosing, evaluating, and signing the purchase agreement for a new vehicle. This was the best experience that we have had in over 40 years of buying vehicles for ourselves and our children. And, don't let the fact that she is female fool you because with her expertise she can talk specific car and truck facts with certainty. Her attention to detail and follow up on the transaction has been very good. She is personable, and honestly cares about customer satisfaction. She will undoubtedly see us back again. More

Shawn was extremely patient with me with the amount of time it finally took me to decide I really wanted a new vehicle, and he was very helpful! There was no pressure invloved in the sale, which is exactl time it finally took me to decide I really wanted a new vehicle, and he was very helpful! There was no pressure invloved in the sale, which is exactly what I wanted. And he helped me through the process of finding the right vehicle for me, a 2012 Toyota Prius V. I have not had the car long, but I love it so far! Everyone I dealt with at Jon Lancaster was very helpful. I was nervous about the "usual" car buying experience, but found it easy and actually enjoyable. A huge Thank You to Shawn and the rest of the Jon Lancaster employees. I would recommend them and buy from them again. More

Very simple clear cut deal; I had no questions or issues during my interactions with Shawn. Up sales were minimal and done in a low presser manner. Would certainly go to this dealer again. during my interactions with Shawn. Up sales were minimal and done in a low presser manner. Would certainly go to this dealer again. More

Shawn and the rest of the sales staff were very straightforward with no sales pressure. There was very clear communication and Shawn made sure we understood all aspects of the new car sale. The s straightforward with no sales pressure. There was very clear communication and Shawn made sure we understood all aspects of the new car sale. The sale was handled professionally and quickly. The price quote provided over the phone was honored and was very competitive. I highly recommend Shown and Jon Lancaster and have already done so to others. More

Shawn Stittleburg was the best car salesman I have dealt with. He was straight forward about price and was true to his word. He kept us in the loop without being pushy. He really spent a good deal of tim with. He was straight forward about price and was true to his word. He kept us in the loop without being pushy. He really spent a good deal of time with to make sure we knew everything we needed to know about the car. No haggling needed- he gave the best price for the new car and a fair price for our trade-in. Most of the negotiation took place with e-mails. All car purchases should be as easy as this. I would highly recommend Shawn to anyone in the market for a car. More

Billy was great.Very low key, non-pushy, thorough, and personable. Stephen was great when I had my previous car in for big repairs and the new one to get mud flaps and door guards. He explained everything personable. Stephen was great when I had my previous car in for big repairs and the new one to get mud flaps and door guards. He explained everything well. John didn't close the deal very well. He left the room several times to ask questions and I told him to start the payments on the 1st of the month. He said they would start May 1 but I got a notice from SPP that the payments start on 4/20.So except for the closing, I am very pleased with the process of buying my new car. I have bought all 3 of my Toyotas at Jon Lancaster. More

Tashi was fantastic. The person that finalized my paperwork was overly pushy on the added warranty. He would not take no for an answer. Not certain of his name. paperwork was overly pushy on the added warranty. He would not take no for an answer. Not certain of his name. More