
East Madison Toyota
Madison, WI
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My experience with Shawn was exceptional. He was very helpful and professional, giving me information but not pressuring me. We bought a new Sienna and are very happy with it and our experience at Jon La helpful and professional, giving me information but not pressuring me. We bought a new Sienna and are very happy with it and our experience at Jon Lancaster. More
I had so much fun buying my new Rav4 with David Virgell! I am not always comfortable when it comes to cars and such, but he made me feel comfortable when I first talked to him on the phone! David told me a I am not always comfortable when it comes to cars and such, but he made me feel comfortable when I first talked to him on the phone! David told me anything and everything about the Rav4 and even though I pretty much knew what I wanted, he made me feel confident about my purchase when he talked about the safety features (in details and with pictures!) He showed me how nice everybody at Jon Lancaster was from sales to service. I even enjoyed the part of signing my life away with the paperwork. All in all, a very fun day, and I am completely happy with everything!! More
I WAS LOOKING FOR A REPLACEMENT VEHICLE THAT HAD AWD, A I WAS LOOKING FOR A REPLACEMENT VEHICLE THAT HAD AWD, A BIT SMALLER THAN MY PACIFICA, HIGH END ACCESSORIES, AND SOMETHING THAT HAD ENTRANCE AND EXIT I WAS LOOKING FOR A REPLACEMENT VEHICLE THAT HAD AWD, A BIT SMALLER THAN MY PACIFICA, HIGH END ACCESSORIES, AND SOMETHING THAT HAD ENTRANCE AND EXIT WITHOUT A CLIMB OR SIT DOWN TO DO IT. THE VENZA ON THE SHOWROOM FLOOR WAS A NEW VEHICLE TO ME. IT SOON BECAME APPARENT TO ME THAT THIS WAS WHAT I WANTED. NOW TO GET THE PRICE AND EXTRAS AND SO FORTH. CHRIS WAS ABSOLUTELY HONEST AND ACCURATE IN WHAT HE SAID ABOUT THE VEHICLE. HE WORKED WITH ME IN GETTING ONE AS THEY HAD NONE THAT WERE EQUIPED AS I WANTED IT ON THE LOT. WE FOUND THAT EVEN THEN ALTHOUGH CERTAIN THINGS WERE SUPPOSED TO BE ON IT....THEY WERE NOT. HE RECTIFIED IT AND WHEN THE DATE AND TIME FOR ME TO PICK THE VEHICLE UP CAME...ALL WAS PERFECT. I ATTENDED THE NEW OWNERS PARTY THAT THE DEALERSHIP HAD THE OTHER NIGHT. IT WAS A VERY INFORMATIVE COUPLE OF HOURS AND THINGS WERE EXPLAINED THAT MIGHT HAVE BEEN BROUGHT UP DURING THE COURSE OF THE SALE IT CERTAINLY WAS NOT MADE AS CLEAR AS THEY DID IT. I LOOK FORWARD TO A GOOD RELATIONSHIP WITH THE DEALERSHIP. AGAIN, CHRIS DID EVERYTHING WELL AND I COULD NOT ASK FOR A MORE CONSIDERATE AND CAPABLE SALESMAN. More
Landon was very friendly and great guy to work with as we purchased a 2010 Highlander. We appreciated the salesmanship he presented. Not pushy at all. Answered our questions and allowed us to make our own de purchased a 2010 Highlander. We appreciated the salesmanship he presented. Not pushy at all. Answered our questions and allowed us to make our own decision without pressure. More
I was completely satisfied working with Curt Carney. He has a very pleasant personality and I felt he was doing all he could do for me to make my buying experience pleasant. I have previous experience buyi has a very pleasant personality and I felt he was doing all he could do for me to make my buying experience pleasant. I have previous experience buying a vehicle from Jon Lancaster and feel they go out of their way to please a customer. I will recommend Curt to anyone looking to buy a car. More
We approached this dealership through the internet and got wonderfully speedy replies, then service as we made our purchase of a 2012 RAV4 from Shawn. Shawn helped us immensely by getting information to got wonderfully speedy replies, then service as we made our purchase of a 2012 RAV4 from Shawn. Shawn helped us immensely by getting information to us by emails and texts. When we arrived, our deal was pretty much settled. No wasted time. Efficient service and fun time dealing with a young, energetic, knowledgeable salesman like Shawn. We got a great price, friendly sales and finance staff, and a great vehicle. We are very satisfied and look forward to using their service department for general maintenance in the future. More
From my very first inquiry with Jon Lancaster (via internet), I felt like I would really like to do business with them. After interacting with several other Toyota dealerships, I appreciated the inte internet), I felt like I would really like to do business with them. After interacting with several other Toyota dealerships, I appreciated the integral, professional, helpful, and friendly interactions with Jon Lancaster Toyota. Tashi was superb! Others there at the dealership were very nice. I have highly recommended Tashi and Jon Lancaster to family and friends. More
My husband I were looking for a quality used vehicle for a second car. Curt was very helpful in checking out the vehicles we were interested in. We stopped by the dealership and test drove a few and got a g a second car. Curt was very helpful in checking out the vehicles we were interested in. We stopped by the dealership and test drove a few and got a great deal on a Toyota Avalon. We were very pleased with the service and will recommend friends and family to see Curt in future if they are looking for a vehicle. Thank you for all your help. More
I've worked with Tashi on several purchases over the past 10 years - she provides excellent service, answers all of my questions, and I trust her to help me decide what is the best vehicle situation for me. 10 years - she provides excellent service, answers all of my questions, and I trust her to help me decide what is the best vehicle situation for me. I hope she continues to work at Lancaster so I can keep working with her! Rhonda Davis More
When Tashi became aware of what type of vehicle (used RAV) we were looking for, she quickly informed us that she would keep us in mind as different trade-ins became available, having the requirements tha RAV) we were looking for, she quickly informed us that she would keep us in mind as different trade-ins became available, having the requirements that we desired, such as style, color, and low milage! In a few days she contacted us about a blue RAV4,and we set a date to view it. Tashi met us in the dealer parking lot when we drove in! My wife and I were truly impressed! The RAV met our expectations, and the deal was made that day! Thank you, Tashi Chomor and the dealership you work for, Jon Lancaster Toyota! More