East Madison Toyota

I was between Smart and Jon, Nate by far swayed me to stay with Jon on purchasing my car. He is a wonderful sales person with great customer service skills. Put my stigma I have on car sales to rest on t stay with Jon on purchasing my car. He is a wonderful sales person with great customer service skills. Put my stigma I have on car sales to rest on this car purchase. More

I first used the website truecar.com to find the lowest price since I already knew what car I wanted. On the website Nate did have the lowest price but there was a dealership in Milwaukee that said they w price since I already knew what car I wanted. On the website Nate did have the lowest price but there was a dealership in Milwaukee that said they would beat that deal by $100.00. So of course I went with the Milwaukee Dealership (closer to home and $100 less expensive). However when I was getting ready to sign the paperwork the final number was not the number that I was quoted online. The salesman tried to then sell me on the higher number. I showed him Nate's quote and his own quote that said he would beat that price by $100.00. He then told me that there was no way Nate could get me that deal and that he could not go that low. I then stepped away and called Nate. Nate said absolutely I can get you that deal, come on over to Madison. So I did. The whole staff was very nice and attentive. Nate took me for a test drive and showed me all the features. We then went in to do the paperwork. I watched him as he typed the #'s into the computer, a bit nervous due to the experience I had just had at the other dealership. But not to worry Nate gave me exactly what he quoted me and within an hour I was on my way home with my new car. Overall wonderful experience. I have told everyone I know about Lancaster Toyota in Madison. thanks More

Nate & Abby are very friendly. They make you very comfortable and are a joy to work with. We have purchased 5 vehicles from them. Now if you could only make working with your finance folks a more comfortable and are a joy to work with. We have purchased 5 vehicles from them. Now if you could only make working with your finance folks a more pleasant experience. It is the part of sar buying I hate. More

I purchased my vehicle from your dealership because it was the vehicle I wanted, the dealership is the closest to my home and the helpfullness of Nate Riesen that developed over the course of a year prior was the vehicle I wanted, the dealership is the closest to my home and the helpfullness of Nate Riesen that developed over the course of a year prior to the purchase. More

Our salesperson (Nate) was very helpful in the process of purchasing a new car. The dealership in general was clean and no one seemed in any way "pushy". Nate was attentive to our needs and was quick to fi purchasing a new car. The dealership in general was clean and no one seemed in any way "pushy". Nate was attentive to our needs and was quick to find an alternative when a particular option was not available on the model we were looking at. We would definitely purchase from Jon Lancaster (and Nate) again. More

We contacted Nate Riesen last summer and thought we were ready for a new van. The same day we took a test drive the stock market crashed. We were hesitant to make a purchase and put it off. It took sever ready for a new van. The same day we took a test drive the stock market crashed. We were hesitant to make a purchase and put it off. It took several months and we got back in touch with Nate. This time we took the plunge. We are busy and communicate often by email. Nate was prompt in responding and the price was better than what we could do elsewhere. What was really great? Nate helped us pull off a surprise with our kids. They had no idea we were going to buy the van. We told them we were going for a test drive. Nate took the time to show the kids around and then took them to our van and had them sit in it. We told them it was ours. Now we have a great Sienna. Nate is knowledgable, professional and obviously patient. We were happy with our experience with Nate and love our Toyota. We'd gladly work with Nate again. We did not trade in our old Sienna-its still a young 13. More

Lancaster had the best price & could get the exact vehicle we wanted. It was worth the 263 mile drive to pick up the Camry.Nathan responded to email & phone requests.We were impressed by the short ti vehicle we wanted. It was worth the 263 mile drive to pick up the Camry.Nathan responded to email & phone requests.We were impressed by the short time from ordering the color & accessories to delivery. The vehicle was detailed & ready when we arrived two hours early & met David. Nate covered all the features & offered his help if we had any questions. Nate also offered other options along with the finance person. We had to wait for the paperwork to be signed but it was a busy day. We paid in full at the time of purchase with no financing.Everyone was friendly & helpful.I also did a Toyota survey before this one.I would purchase again from Lancaster & would recommend to a friend. More

My husband and I were very happy with the purchase of our new Toyota 4Runner. We worked with Smart Toyota and Jon Lancaster and ultimately bought from Jon Lancaster because of the exceptional service and at new Toyota 4Runner. We worked with Smart Toyota and Jon Lancaster and ultimately bought from Jon Lancaster because of the exceptional service and attention we received. I have since recommended Jon Lancaster and Nate Riesen to several friends and family. More

The salesman was friendly and personable and assisted in finding me the car I was looking for. He was very knowledgeable and knew the Camry inside and out and able to answer all of my questions without hes finding me the car I was looking for. He was very knowledgeable and knew the Camry inside and out and able to answer all of my questions without hesitation. He understood that this was not my first Camry and was able to point out the difference and improvements. He listened to my needs and did not attempt to be to forceful in selling me something other than what I wanted. He was able to provide the car, color and options that I prefered. More

Nate was great to work with. I sought him out when I was ready to trade in my RAV4 - also bought by Nate. He treated me fair during that experience and knew he would be good to me when dealing on my Venza. ready to trade in my RAV4 - also bought by Nate. He treated me fair during that experience and knew he would be good to me when dealing on my Venza. Regarding my new Venza purchase, Nate worked hard to find the vehicle I wanted, negotiating with a California dealership in order to get the exact model and color. No small feat. Best way to describe Nate is, he's a cool dude that I trust. As long as Toyota makes cars that I want and as long as Nate is at a Toyota dealership, I will continue to buy from him. - Don Anderson More