
East Madison Toyota
Madison, WI
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My wife and I have now purchased two vehicles at Jon Lancaster. The first time we worked Abby Riesen and most recently we worked with Nate Riesen. In both cases we were extremely happy with the sales pr Lancaster. The first time we worked Abby Riesen and most recently we worked with Nate Riesen. In both cases we were extremely happy with the sales process. We would work with them again and have recommended them to co-workers and friends. More
Nate was very responsive to my original inquiry, gave us a good price right away [no haggling], was pleasant and even fun to work with. The dealership is nice and modern, clean, and welcoming. The parts d a good price right away [no haggling], was pleasant and even fun to work with. The dealership is nice and modern, clean, and welcoming. The parts department has been good to work with. We were offered a good deal on our trade-in. More
Nate couldn't been nicer. He not only told me everything about the car, but also helped me set up my phone. And then I messed it up and when I came back to ask for his help again he was just as nice as the about the car, but also helped me set up my phone. And then I messed it up and when I came back to ask for his help again he was just as nice as the first time. I have bought 2 cars from him adn will come to him the next time. Thank You again, Gereda Furniss More
This is the second new vehicle I have purchased from Nate Riesen and Jon Lancaster. I was so satisfied with my first sales experience, and subsequent service experience through the ownership of that vehicle, Riesen and Jon Lancaster. I was so satisfied with my first sales experience, and subsequent service experience through the ownership of that vehicle, that I returned to Nate when I was ready to purchase again. Nate is always extremely friendly, patient, efficient, and willing to work WITH his customers to get them into a great vehicle at a great price. As I drove away in my second new car from him, he cheered "see you again in six years!" And it couldn't be more true - I know I'll return to Nate and Lancaster in the future. More
Nate was very helpful in answering all my questions as to the new features on this most recent vehicle. He also helped me get my cell phone to work thru the car radio. He also pointed out that I couldn' the new features on this most recent vehicle. He also helped me get my cell phone to work thru the car radio. He also pointed out that I couldn't put an extra key ( fob) in a trailer hitch because of the keyless ignition, saving me the cost of having a trailer hitch installed. More
I have bought 3 Priuses from Nate and always get friendly service and good advice. He always answers all my questions and treats me fair. He does not pressure me to buy, tries to understand my needs, and is service and good advice. He always answers all my questions and treats me fair. He does not pressure me to buy, tries to understand my needs, and is attentive. More
Nate is the Best car salesman I have ever worked with. Toyota makes a quality automobile that is dependable. The dealer location is convienant to my travels. Toyota makes a quality automobile that is dependable. The dealer location is convienant to my travels. More
Nate answered all our questions regarding the car, found the car that we were looking for, and set up appointments for a test drive and for the sale to meet our schedule. He was professional, informative, a the car that we were looking for, and set up appointments for a test drive and for the sale to meet our schedule. He was professional, informative, and friendly. Sincerely, Barbara Barton More
I purchased my first (2006 Highlander) and second (2012 Camry SE) Toyota from Nate. I was pleased with his knowledge the first time around and sought him out for my second purchase. He is fair in his deal Camry SE) Toyota from Nate. I was pleased with his knowledge the first time around and sought him out for my second purchase. He is fair in his dealing and was never too pushy. My return to the dealership was also because of the great service experience I had with my first purchase. Three of my four children have purchased new vehicles from Jon Lancaster in the past....the fourth one lives in Hawaii, so he has an excuse why he hasen't. More
Nate was very knowledgeable and took the time to show me all of the car's features. He was patient and great with my kids. He was respectful but showed great personality! I felt that he was honest and wa all of the car's features. He was patient and great with my kids. He was respectful but showed great personality! I felt that he was honest and wasn't trying to "sell" as much as he was trying to meet my needs and make sure I was satisfied. He made the experience fun. More