
East Madison Toyota
Madison, WI
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Great experience! Even though I live 2 hours away I found the car I wanted here, it was worth the trip (twice) to get the vehicle, Scott was great to work with and know Even though I live 2 hours away I found the car I wanted here, it was worth the trip (twice) to get the vehicle, Scott was great to work with and knowledgeable, would definitely buy here again. More
Easy and Stress-Free I recently purchased a used Honda Ridgeline from East Madison Toyota with a lease trade-in. JJ (sales) and Cory (finance) made the entire process extr I recently purchased a used Honda Ridgeline from East Madison Toyota with a lease trade-in. JJ (sales) and Cory (finance) made the entire process extremely easy, no-nonsense, and stress-free. I never felt pressured or cheated. Their pricing was true to market and fair, alleviating the need for any haggling. I've honestly never had such a nice car buying experience, and this is my 5th vehicle purchase. More
Very Happy! I am very pleased with our purchase and recommend Andy Poole. Andy replied to my emails in a timely manner for information on the car and answered al I am very pleased with our purchase and recommend Andy Poole. Andy replied to my emails in a timely manner for information on the car and answered all the questions I had. He was very knowledgeable about the car and the car's history and helped make the sale go very smoothly including helping with getting (and printing) all the needed information (title, registration, plates, insurance, etc.) It made purchasing the van a great experience and I would purchase from East Madison Toyota and Andy again. All of the sales staff were helpful and courteous. East Madison Toyota obviously cares about customer satisfaction, great care is taken before cars ever make it to the lot, and the prices are very reasonable. I really appreciate that they include the CarFax report and all of the other vehicle information. They also have wi-fi available which was very useful for looking up needed information in the store. Excellent. More
My experience was Amazing! Looking for a car. Please choose Toyota East Madison! Awesome customer service, Super friendly people and very patient. They are selling Great vehicle Looking for a car. Please choose Toyota East Madison! Awesome customer service, Super friendly people and very patient. They are selling Great vehicle's and they have that right touch Customer service. Thank you!! More
they will listen to your concerns with interest They all are very nice and Matt Ingram will listen to your concerns with interest, Matt Ingram was especially helpful, he knows how to link your smart They all are very nice and Matt Ingram will listen to your concerns with interest, Matt Ingram was especially helpful, he knows how to link your smart phone via Bluetooth to the new Tundra's screen. Matt Schnell even went out of his way to get us a better lower interest rate. More
Amazing Team!! I was driving a 2004 Toyota Tacoma and was in a car accident (police said this truck saved me) and I needed to find something sooner than later. In t I was driving a 2004 Toyota Tacoma and was in a car accident (police said this truck saved me) and I needed to find something sooner than later. In this process, I was looking for a team that cared and was personable. East Madison Toyota is all of that plus more. I worked with Nate, Sam, Jimmy and Stewart. I didn't think I'd commit to a vehicle that night and I did. They all made sure I test drove each model to get what 'I' wanted. They weren't pushy or ever put pressure on me to make a decision. They were extremely professional, listened to what I wanted, pulled out 4Runners for me to test drive, answered all my questions and cared about every detail and me more than what I've ever experienced working with car sales. And because I wanted a White 4Runner, they had to search in WI and IL for the perfect one and they executed! Nate and Sam, you made my day! Thank you for everything. I love my new 4Runner, he is my white stallion and I get a ton of compliments on how 'pretty' he is. And people keep asking where I bought it...and I tell them your location and share both of your names. Thank you for making this an amazing car buying experience. You are the BEST! If and when I need to buy another truck/SUV, I will be coming back to East Madison Toyota! More
Professional, courteous service, not pushy Initially we went to Ruda Toyota in Monroe, Wisconsin, however the owner was extremely arrogant. I came home and started to look online and found sev Initially we went to Ruda Toyota in Monroe, Wisconsin, however the owner was extremely arrogant. I came home and started to look online and found several used cars and called Zac. He was very helpful and courteous so we made an appointment to visit. Because East MADISON was willing to work with us and find the car I really wanted we bought a new 2017 Toyota Camry and they traveled to Appleton, WI to retrieve it. They also were able to do the entire anti rust package and interior by Saturday morning for pickup so we wouldn't have to make an extra trip. They beat the price, extended our maintenance and through in a gas card to boot! Every one was was so caring! Also took a lot of time giving me a tutorial on how the car works! More
Purchased my first vehicle I arrived at Toyota Madison East on Saturday morning. The staff was wonderful. I really appreciate the patience that the sales people showed me. Thank I arrived at Toyota Madison East on Saturday morning. The staff was wonderful. I really appreciate the patience that the sales people showed me. Thank you for making this a great experience. I hope to keep my 2015 Rav4 for years to come. More
Making the Best out of an Unfortunate Situation Due to unforeseen circumstances, we arrived at Jon Lancaster Toyota Madison East on Saturday Morning. The staff are wonderful and we've purchased the Due to unforeseen circumstances, we arrived at Jon Lancaster Toyota Madison East on Saturday Morning. The staff are wonderful and we've purchased the majority of our vehicles from this location. I really appreciate the "no pressure" approach that the sales people employ. Thank you for making the best out of an unfortunate situation. I hope to keep my 2017 Rav4 Hybrid for many many many years to come :) More
Purchased used 2016 Camry Had looked online with a great deal for this car noted, and called to see if this car was still available. Scott assured it was and held the car until Had looked online with a great deal for this car noted, and called to see if this car was still available. Scott assured it was and held the car until we were able to get there, as we were at another dealer in Oshkosh. Price was great and car is Toyota certified and in great condition. Looking forward to using it for a long time. Professional service and great to work with. Scott even showed us how to get our phones on the bluetooth as well as acquainting us with all the gadgets. Very grateful. Thanks More