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East Madison Toyota

Madison, WI

4.8
1,255 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,255 reviews

March 10, 2023

It took a while to get my RAV but Lynn kept me informed during the process. I got the car I wanted without a lot of extra stuff that I didn't want to pay for. They bought my Nissan truck outright which s More

by welniakwester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Lynn Braun
Mar 12, 2023 -

East Madison Toyota responded

Congratulations on finding the car you wanted here at East Madison Toyota. It is awesome to see that you received informative care and a 5-star experience while purchasing your new Toyota RAV4. We hope to have the pleasure of doing business with you again.

March 07, 2023

The sales associate always recognized me and remembered our previous interaction so each encounter advanced my car purchase goals without wasting time. I was successfulin a timely purchase of a Hybrid veh More

by Quinntet3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor, Matt Schnell, Aaron Armstrong, Sida Liu
Mar 09, 2023 -

East Madison Toyota responded

Thank you for the 5-star review. We hope to continue being your go-to dealer, please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at East Madison Toyota.

March 03, 2023

They provided excellent service throughout the process of purchasing our car. Communication was very good and they took the time to explain and answer all questions More

by sheemica
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Barker, Matt Schnell, Fil Diaz Duran
Mar 06, 2023 -

East Madison Toyota responded

Thank you for the great rating and review, Sheemica. We are happy to see that you had an awesome car-buying experience at East Madison Toyota. Congratulations on the new car!

March 02, 2023

Experience was wonderful. Would refer anyone here. In fact have referred my daughter e r and so inlaw. More

by lindasands74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren
Mar 03, 2023 -

East Madison Toyota responded

Hello, we are glad you enjoyed a great experience working with our team here at East Madison Toyota. Thank you for your positive review and trusting with all of your automotive needs. We are here if you need any further assistance.

February 28, 2023

I purchased my Tundra Hybrid with $0 markup, other dealers in Madison and Milwaukee were charging an exuberant additional Dealer Markup! My truck had a couple dealer installed options, a Film protect More

by Tundra's rule, all others drool.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wineke
Mar 01, 2023 -

East Madison Toyota responded

Thank you for the 5-star review for us here at East Madison Toyota. We are thrilled to see that you are enjoying your Tundra Hybrid. We are incredibly grateful that we fulfilled every requirement for a memorable experience. We sincerely value your business. If there is anything else we can do for you in the future, one of our helpful staff members will be happy to assist you.

February 26, 2023

Sam jaramillo was great! ! Everything went smoothly and everyone was accommodating!! I would purchase from them again and I live an hour and a half away!! More

by kayruck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jaramillo , Matt Schnell
Feb 27, 2023 -

East Madison Toyota responded

Hello, we are pleased to learn you had a smooth vehicle purchasing experience with our Sales Team at East Madison Toyota. We truly appreciate your great review and recommendation and are so happy we could help. Please feel free to let us know if we can do anything else for you!

February 25, 2023

From beginning to end; the experience was top notch. Everyone was professional and friendly. The communication related to our order was timely. We are really happy. More

by jawidiker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper, Alex Thom
Feb 26, 2023 -

East Madison Toyota responded

Jawidiker, sounds like you had a great visit at East Madison Toyota from start to finish, which makes us very happy! We are glad to learn that you had a top-notch experience with our team and you went home happy with what you wanted. If we can assist with any further automotive needs, please reach out. Have a great day!

February 08, 2023

I utilized the Express Lube today for alignment and oil change on my 2917 Tacoma TRD.I was impressed by the thorough explanation of procedures and pertinent expenses as presented by all staff members.Than More

by Off the road..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names of service people at desk and the feller who monitored my truck’s maintenance..that’s not their fault.But I do remember the courteous way in which they interacted with this customer.
Feb 08, 2023 -

Off the road.. responded

Note..typo error .That is 2017 Tacoma, not 2917..

Feb 09, 2023 -

East Madison Toyota responded

We are honored to be your vehicle service and care choice. Thank you for choosing East Madison Toyota for your needs and the positive rating. Our Service Team appreciates your continued support and business. We welcome your feedback and are here to assist you with any additional needs. We hope on your next visit to see us, we can earn an additional star from you. Enjoy the rest of your day.

Feb 09, 2023 -

Off the road.. responded

I ALSO SHOULD MENTION THE CORDIAL GENTLEMAN OUT FRONT IN CHARGE OF DIRECTING TRAFFIC.His sense of humor combined with courtesy was appreciated…

February 07, 2023

Spoke with Stephanie today regarding a question I had about recommended service for my 2022 Venza. She was professional and courteous, but most important for me was that she was knowledgeable. She was More

by pribbenow
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 07, 2023 -

East Madison Toyota responded

We have a great team here at East Madison Toyota and we are pleased to see you noticed as well. Thank you for your 5-star review. If we can help with anything else, please let us know. Have a great day.

February 01, 2023

Andrea in service was helpful, courteous and attentive in attending to my vehicle today.All service personnel that I encountered as we unraveled the mystery of surprise “low oil pressure light” were genuine More

by Off the road..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Blakely
Feb 02, 2023 -

East Madison Toyota responded

We are honored to be your vehicle service and care choice. Thank you for choosing East Madison Toyota for your needs and the 5-star review. Our Service Team appreciates your continued support and business. We welcome your feedback and are here to assist you with any additional needs.

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