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East Madison Toyota

Madison, WI

4.8
1,223 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,223 reviews

September 02, 2023

The vehicle is exactly as described, salesman was knowledgeable and easy to work with, the vehicle is very nice and I am very satisfied. More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
Sep 02, 2023 -

Kyle responded

Thank you.

August 25, 2023

Very pleased with the service I received during my Camry purchase. All of the East Madison staff who worked with me were very helpful. More

by prinster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, TJ Richards
Aug 25, 2023 -

East Madison Toyota responded

Hello, thank you so much for taking the time to leave us a great review. We are so happy to read that our Sales Team was very helpful, and provided a great experience on your visit. Congratulations on your Camry! Our team at East Madison Toyota is always happy to help get into your next vehicle, please reach out to us for any future needs.

August 13, 2023

Car had just arrived. Saw listing without pictures. Talk to Russell and he got it through inspection right away so we could take a look at it. Had home in our driveway More

by Kelter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Mayry, TJ Richards
Aug 14, 2023 -

East Madison Toyota responded

Hi Kelter, congratulations! Thank you so much for taking the time to share your wonderful experience with our team and leaving us 5 stars. We are happy to read that our helpful and friendly team was able to get your vehicle in for inspection right away and had it on your driveway within 24 hours. Please feel free to reach out to us at East Madison Toyota, if you need any further assistance with your vehicle.

August 07, 2023

Sida was beyond helpful. We have been waiting for a Sienna for over 16 months. He made contact with us and was so helpful through the whole process! More

by markymarklori59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren, Sida Liu
Aug 08, 2023 -

East Madison Toyota responded

We appreciate you taking the time to leave us a five-star review. It is pleasing to learn that our Sales Team was helpful with the purchase of your Toyota Sienna. Should you need anything, please don't hesitate to reach out to us at East Madison Toyota.

August 07, 2023

Robyn was helpful and accommodating, and even stayed a little late to see us through the process after we decided to buy that day. Sida was very helpful. Warren and TJ made the purchase process smooth and More

by DeFoer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Warren Brener, Sida Liu, TJ Richards
Aug 07, 2023 -

East Madison Toyota responded

Hello, thanks for this glowing review! Helpful and accommodating assistance is always valued here at East Madison Toyota. It is so amazing to know our Sales Team stayed late to help you. Smooth purchasing experiences are our top priority. Come see us again soon!

July 29, 2023

Close have quality vehicles and take care of me, some employees need to learn more about the vehicles features and process of ordering a car so the customer leaves with confidence. More

by ANGUSM2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Sida Liu, Andrea Bagley, AJ Gonzalez
Jul 30, 2023 -

East Madison Toyota responded

Thank you so much for your kind review. We are ecstatic to learn that our Sales Team was helpful throughout your experience with East Madison Toyota and we welcome you back anytime.

July 21, 2023

Robyn was very knowledgeable about the cars and was able to recommend a vehicle I would like even though I came in to look at a different car. Sida was very accommodating and responsive. More

by scjrrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Sida Liu
Jul 22, 2023 -

East Madison Toyota responded

Thank you for taking the time to share this wonderful 5-star review. It is great to learn you had a knowledgeable, accommodating, and responsive experience with our Sales Team. Reach out to us at East Madison Toyota if you need any further automotive assistance. Congratulations on your new vehicle! Enjoy the rest of your day.

July 17, 2023

We worked with Sida and Robyn to buy a new Vehicle. Sida was helpful and got us on the list and helped us decide what we wanted to order. He kept us informed of any vehicles coming in that might meet More

by dbhman44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, TJ Richards
Jul 17, 2023 -

East Madison Toyota responded

Hi. It sounds like you really took the time to make sure you were getting exactly what you wanted. Our Sales Team appreciates savvy car shoppers and is always willing to help. We're so glad that we were able to meet your needs and give you a five-star experience. Congratulations on your new vehicle and welcome to the East Madison Toyota family.

July 16, 2023

I knew what I wanted after seeing it in the lot. This was the first time in 18 yrs. that I went car shopping. It was a long process, they were so busy we had to wait for the paperwork to get starte More

by S Ambrose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sol
Jul 16, 2023 -

East Madison Toyota responded

Congrats on your new vehicle! We are thrilled to know that our Sales Team was able to help you out and get the paperwork started. We hope to see you again in the future here at East Madison Toyota.

July 15, 2023

Excellent service and competitive prices for what we were looking for. Sida and Rudy were very helpful in answering all our questions. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Sida Liu
Jul 15, 2023 -

Chris responded

Excellent service and competitive prices for what we were looking for. Sida and Rudy were very helpful in answering all our questions.

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