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East Madison Toyota

Madison, WI

4.8
1,308 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,308 reviews

August 10, 2024

Excellent Service Department. Keeping our 2000 Camry with 207,000 miles running great. Recently Joel our Service Advisor kept us well informed as we went through multiple engine d More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bagley, Joel Leistiko
Aug 10, 2024 -

East Madison Toyota responded

Thank you for sharing your experience with the Service Department at East Madison Toyota. It’s great to hear that our team, specifically your service advisor, ensured thorough diagnostics and kept you informed. We're pleased to know that your 2000 Camry is running smoothly again.

August 04, 2024

Everyone was approachable, friendly, and knowledgeable. No one was pushy. When we had follow-up questions our salesperson was responsive. More

by Athena_meilahn080302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fil Diaz Duran, Alex Thom
Aug 04, 2024 -

East Madison Toyota responded

Thanks for your awesome feedback about our team at East Madison Toyota. We appreciate it and are glad you had a great experience.

July 24, 2024

Excellent salesperson and the finance manager was really personable. The tech person was knowledgeable and personable. More

by Annthor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Creedy
Jul 24, 2024 -

East Madison Toyota responded

We're pleased to hear about your positive experience with our team at East Madison Toyota. We appreciate your feedback!

July 15, 2024

Very friendly and professional people working hard to make the whole experience be as good as possible. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schultz, Ethan Hyatt, Alex Thom
Jul 16, 2024 -

East Madison Toyota responded

Thank you for recognizing the team's effort at East Madison Toyota. We appreciate your feedback and are glad to hear about your positive experience.

July 12, 2024

First rate service, very helpful staff, excellent facility. Good deal on my purchase & fair value on my trade in. More

by gjuinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Zac Ezzell, Luke Thomson
Jul 14, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience at East Madison Toyota. We're glad to hear about the helpful service and value you received. Your feedback is appreciated.

July 12, 2024

Great experience, knowledgeable staff! Easy buying process the team worked great with my credit union and it was all together a great success! I will recommend friends and family to Madiso More

by jakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott, TJ Richards
Jul 15, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience with the buying process at East Madison Toyota. It's rewarding to know that our knowledgeable staff provided great support in collaboration with your credit union. We appreciate your recommendations to friends and family.

July 08, 2024

East Madison Toyota was extremely helpful. My car was totaled due to hail damage and, as someone who recently graduated, I was devastated. They eased my worries and helped me in purchasing my More

by Haleigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sida Liu
Jul 08, 2024 -

East Madison Toyota responded

It's great to hear that our team at East Madison Toyota could support you through purchasing your first new car. Thank you for choosing us and sharing your experience. We hope the vehicle meets all your expectations.

July 03, 2024

They worked hard to make sure we were able to get the best deal on the Grand Highlander we wanted! More

by almarybrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu
Jul 03, 2024 -

East Madison Toyota responded

Thank you for recognizing the dedication of our team at East Madison Toyota in assisting with your Grand Highlander purchase. We appreciate your feedback.

June 30, 2024

Cassandra and TJ were very helpful during this process and I did not have any complaints. More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra: 5/5, TJ Richards
Jun 30, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience with our team at East Madison Toyota. We appreciate the feedback and are glad to hear the process went smoothly for you.

June 30, 2024

Not too pushy about add-ons, friendly and eager to help us find a vehicle. More

by madcitywie
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong
Jun 30, 2024 -

East Madison Toyota responded

Thank you for your positive feedback about the service at East Madison Toyota. It's great to hear our team could help you comfortably find a vehicle without feeling pressured. We value your satisfaction and are here to assist with any further needs regarding your car search or maintenance services.

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