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East Madison Toyota

Madison, WI

4.8
1,308 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,308 reviews

September 23, 2024

Great service, negotiated what we fell is a fair deal. Would recommend considering this dealership if you are in the market for a car or truck. More

by jbb.002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Aaron Armstrong
Sep 23, 2024 -

East Madison Toyota responded

Thanks for recommending East Madison Toyota. We always strive to provide fair deals and excellent service.

September 23, 2024

East Madison Toyota I scheduled a 10,000 mile oil change to be covered under the 2 yr/24k mile service warranty. Shortly after going to the waiting room, a service tech came to me and stated that the More

by ljb00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Oct 03, 2024 -

East Madison Toyota responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you regarding your interaction with our team and the services in question. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com

September 20, 2024

I was very pleased with my experience at East Madison Toyota. Robyn was very easy to work with and I felt the trade in value was fair on my Tacoma. This was my 2nd purchase from East Madison Toyota and More

by SCOTT@UPHOLSTERYARTSONATWOOD.COM
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren
Sep 23, 2024 -

East Madison Toyota responded

We appreciate your kind words and recommendation. Great to hear you felt the trade-in value on your Tacoma was fair. Our team strives to provide excellent customer care, even after purchase – thank you for noticing!

September 19, 2024

Since 2005 never a problem. If u want your auto to last u go to the dealerships. More

by Lgnlgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bailey
Sep 21, 2024 -

East Madison Toyota responded

East Madison Toyota appreciates your long-term trust. Glad we can keep you and your car running smoothly.

September 17, 2024

My father taught me that if l have nothing nice to say. Say nothing atall More

by gbroksieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name necessary
Sep 20, 2024 -

East Madison Toyota responded

Thank you for your feedback and the 4-star rating. We wish you well.

September 10, 2024

Robyn made this process so smooth and enjoyable. My family and I have always gotten Toyotas and they have never steered us wrong. I love my new rav 4 and would recommend Toyota to anyone More

by meganmonson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Alex Thom
Sep 17, 2024 -

East Madison Toyota responded

Thank you for your kind words about our team and sharing your experience with East Madison Toyota. Enjoy your new RAV4 and take care!

September 10, 2024

Great customer service, very knowledgeable about products, willing to go the extra steps to satisfy customers … More

by Wrudy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, TJ Richards
Sep 18, 2024 -

East Madison Toyota responded

Thanks for recognizing our team's effort, we're glad you're satisfied. Wishing you all the best from East Madison Toyota!

September 07, 2024

Had a wonderful experience at East Madison Toyota. The staff is well equipped with their knowledge and providing the best outcomes for their customers. More

by Bree Madigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott, Alex Thom
Sep 16, 2024 -

East Madison Toyota responded

Thank you for your kind words about East Madison Toyota. We're glad to hear you had a wonderful experience with our knowledgeable staff.

September 06, 2024

The team at East Madison Toyota worked together to help us with our new Highlander. Highly recommend this dealer for both sales and service. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren
Sep 16, 2024 -

East Madison Toyota responded

We appreciate your recommendation and are glad to hear you enjoyed our sales and service at East Madison Toyota.

September 03, 2024

Salesperson attention, knowledgeable and made a great deal for me. I’m very happy.with my purchase. More

by trashsimple
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
Sep 12, 2024 -

East Madison Toyota responded

Thanks for sharing your experience with East Madison Toyota. We're pleased to hear you enjoyed our service and are satisfied with your purchase. Wishing you great drives ahead.

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