East Madison Toyota
Madison, WI
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In the last two years my wife and I have purchased two vehicles through Nate Riesen and all the great people at Jon Lancaster Toyota. We have been and continue to be very pleased with everything from the vehicles through Nate Riesen and all the great people at Jon Lancaster Toyota. We have been and continue to be very pleased with everything from the support and information provided prior to each sale and the subsequent service and support after the sale. More
It was nice to talk with Abby during the purcahse of Prius in getting quote thru internet which was competitve. Finance Mananger was friendly during financing,selling add ons and answering our questions Prius in getting quote thru internet which was competitve. Finance Mananger was friendly during financing,selling add ons and answering our questions. Later, during and after delivery of Prius she gave courtesy calls to know how we are with new vehicle. Need to be appreciated. I would recommend Jon Lancaster to my friends who wish to buy Toyota. More
I hate shopping for new cars... I'm reluctant to I hate shopping for new cars... I'm reluctant to buy for fear of finding someone else "got a better deal". But, with our old toyota van being I hate shopping for new cars... I'm reluctant to buy for fear of finding someone else "got a better deal". But, with our old toyota van being totaled in an accident, my wife and I decided to buy a new van. We planned on keeping the new vehicle for many years so we weren't concerned about depreciation. We had liked our other toyotas (a truck too) so we felt confident in looking again to this make of auto. It began with my internet query into a van price which was received by abby. She was very nice, cordial and answered all of my questions quickly and candidly. After making an appointment with Abby, I ventured with my whole family to the dealership. Nate and Abby were incredible. To my surprise, I have never had any sales experience better than the one with Nate and Abby. Nate had a wealth of knowledge about the van we were interested in. He easily handled all of the questions I posed. I was amazed at how relaxed I felt during the whole process. I didnt feel like I needed to get out of the dealership. There were no feelings of sticker anxiety. I felt completely at home and it was all due to Nate and Abby. I was having a good time and buying a car. Imagine that! When it came to bargaining for a price, I came away confident that the negotiated price was one I could live with. It was a fair price. My wife and I were so pleased with our purchase that we told our good friends about it. They, too, were in the market for a new van. We gave them Nate and Abby's number and sure enough. They also bought a van from them. It wouldn't surprise me if Nate and Abby were up for some award, "salesman of the year". If so, they get my vote. sincerely, bruce and alicia curtis More
I found the staff to be very friendly during my business there. Nate and Abby were a pleasure to work with. I had been in a car accident and Nate pointed out all the safety features to me on my new 2009 Co there. Nate and Abby were a pleasure to work with. I had been in a car accident and Nate pointed out all the safety features to me on my new 2009 Corolla LE. I like their quick oil change department. My husband and I have both purchased cars here before, and I will do so again in the future. Sandy Derus More
I found my salesman, Nate Riesen to be very responsive, but not pushy. He answered questions, presented options and pointed out details that were very helpful in making the buying decision. I found Nate but not pushy. He answered questions, presented options and pointed out details that were very helpful in making the buying decision. I found Nate to be professional in every way, and enjoyed working with him. I would recommend Nate Riesen to anyone looking to buy a car/truck who wants to do business with a person who cares. More
Nate is one of most personable, professional sales representatives with whom I've had a business relationship. He made the purchase of our RAV4 a great experience. It is difficult to express our app representatives with whom I've had a business relationship. He made the purchase of our RAV4 a great experience. It is difficult to express our appreciation in another way, but this descriptive must be 250 characters. More
Since 2004 we have been loyal customers to Jon Lancaster and would definately go back when we're in the need of another car. The salespeople are knowledgeable and friendly and that doesn't end when you dri and would definately go back when we're in the need of another car. The salespeople are knowledgeable and friendly and that doesn't end when you drive the car out of the dealership. Follow up calls from the salesperson is just a little bite of attention that make you feel they really care. The people serviceing the cars are the same way. Very friendly and they make sure that you're completely satisfied. Right now both cars are under "recall" and I have no objection to driving them "as is" I had an incident with the Prius, excellerating after passing up some cars, but after trying to stop the car with the brake, I put my foot (toe part) under the gas pedal and forced it up and the car resumed normal speed. Since making sure that the floor mats are pushed back all the way, I have had no problem. (I never thought of calling my husband to say good-by, like the woman on TV. I was too busy trying to think of ways to stop it. Different folks, I guess) More
Nate was very enthusiastic and knowledgable about the product he's selling and did a great job pointing out all the features. He answered every question we had and took us on a very pleasant test drive. product he's selling and did a great job pointing out all the features. He answered every question we had and took us on a very pleasant test drive. He involved our teenage daughter in the conversation and made everyone feel very comfortable. We might have purchased our Prius regardless of the salesperson, but Nate made the whole experience very satisfying. Thanks, Nate! More
Abby made buying a new car so easy, she know what she was talking about and was very helpful. We had XM radio installed and had a small problem with a molding that was taken care of along with a loner car fo talking about and was very helpful. We had XM radio installed and had a small problem with a molding that was taken care of along with a loner car for the day. Keep up the good work. We would recommend this dealership and Abby to our friends. More
I went three months ago to buy a car and nate and Abby attend me , I had some meetings with them before I decide what car I need , They gave me the options , details, prices , deals etc , and Abby attend me , I had some meetings with them before I decide what car I need , They gave me the options , details, prices , deals etc , and I decided for the Toyota Corolla Thanks for every thing , I hope to see you very soon for another car, we are thinking to change our suzuki grand vitara 2001 for a RAV 4 o some thing like that. More