Back

East Madison Toyota

Madison, WI

4.8
1,223 Reviews

3501 Lancaster Dr

Madison, WI

53718

Directions

By Type

Showing 1,223 reviews

February 16, 2024

Friendly people to work with. The buying experience was fast, easy and painless. This is the third vehicle I have purchased from them. More

by Chimps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrill, David Scott, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

We value your loyalty and appreciate this positive review of East Madison Toyota. Our team will consistently aim to ensure a swift and stress-free buying experience for you with every vehicle purchase.

February 15, 2024

Friendly, efficient, helpful. Not pushy! Would have appreciated a full tank of gas after purchasing a very expensive vehicle. Final closing process was rather confusing and overwh More

by Teetoo42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaanan Donegon, Alex Thom
Apr 13, 2024 -

East Madison Toyota responded

We are glad we could help you find the right vehicle and we appreciate your review. If there is anything else you'd like to discuss, please feel free to reach out us.

February 12, 2024

Sida Liu was very easy to work with and quickly found us an appropriate vehicle. He didn't oversell us - or under sell us either. We found his attitude and style to be very authentic. More

by MARYJO.GRACZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Ethan Hyatt, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

We're grateful to hear about your genuine experience with our team at East Madison Toyota. Knowing that the vehicle nicely met your needs truly resonates. Thank you for sharing.

February 11, 2024

East Madison Toyota was able to order the exact model and options that we wanted. Everyone was professional, friendly and helpful. More

by JEFFSFONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor, Rudy Rivera, Robyn Warren
Apr 13, 2024 -

East Madison Toyota responded

It's great to hear East Madison Toyota met your model and options expectations. The team aims for a professional, friendly environment so it's good knowing we hit the mark with you. Thank you for the positive rating!

February 10, 2024

We were treated with respect. Everyone was very nice. Marco took good care of us. We were given all the different plans we could get for our new car. Absolutely no pressure. They More

by Jmjladron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Cruz. 5 stars, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your positive feedback. It's always our aim at East Madison Toyota to provide excellent service and options tailored for our clients, without any pressure. Thanks for choosing us!

February 09, 2024

Willing to go the extra mile to accommodate unusual customer needs. Friendly, welcoming and extremely helpful. More

by dianesbc43
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Luke Thomson, Ethan Hyatt
Apr 13, 2024 -

East Madison Toyota responded

We're glad to hear about your positive experience at East Madison Toyota. Thank you for recognizing our team's dedication and welcoming nature.

February 08, 2024

Aaron at East Madison Toyota was totally amazing ! ! He took very good care of my new car needs .I will recommend him to anyone who is looking to buy. All of the staff is great but I would certainly as More

by supersonic woman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong, Ethan Hyatt, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

I appreciate the kind words about our team at East Madison Toyota. Knowing Aaron exceeded your new car needs is great to hear. Feel free to recommend us anytime!

February 03, 2024

First class communication which was something I was looking for. Spacious show room and waiting area. Staff was genuine and easy to deal with. More

by hickoryhawks13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hyatt, Russell Mayry, Alex Thom
Apr 13, 2024 -

East Madison Toyota responded

We truly appreciate your feedback on our spacious showroom and staff at East Madison Toyota as well as the communication you received. Thank you so much for taking the time to share your positive experience with us.

February 03, 2024

Clean friendly calm professional and not pushy. Fair pricing it was a good experience I would recommend them. More

by 1ttheis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco and Patrick , Ethan Hyatt, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your kind words reaffirming our customer service qualities at East Madison Toyota. Recognition for fair pricing and a calm environment is valued. Thank you for recommending us.

January 31, 2024

Very impressed with everyone we had contact with. Our salesperson Sal, was very professional and personable. Overall, great experience purchasing our new vehicle. More

by Traci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Grajales Cassandra Creedy, Matt Schnell
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your high rating and positive remarks about our team's professionalism. Here at East Madison Toyota, we aim to make the vehicle purchase process a smooth one. Thank you once again for choosing us.

...
12
...