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East Madison Toyota

Madison, WI

4.8
1,271 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,271 reviews

July 03, 2024

They worked hard to make sure we were able to get the best deal on the Grand Highlander we wanted! More

by almarybrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu
Jul 03, 2024 -

East Madison Toyota responded

Thank you for recognizing the dedication of our team at East Madison Toyota in assisting with your Grand Highlander purchase. We appreciate your feedback.

June 30, 2024

Not too pushy about add-ons, friendly and eager to help us find a vehicle. More

by madcitywie
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong
Jun 30, 2024 -

East Madison Toyota responded

Thank you for your positive feedback about the service at East Madison Toyota. It's great to hear our team could help you comfortably find a vehicle without feeling pressured. We value your satisfaction and are here to assist with any further needs regarding your car search or maintenance services.

June 30, 2024

Cassandra and TJ were very helpful during this process and I did not have any complaints. More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra: 5/5, TJ Richards
Jun 30, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience with our team at East Madison Toyota. We appreciate the feedback and are glad to hear the process went smoothly for you.

June 29, 2024

Staff was helpful pleasant and knowledgeable. Luke was very professional. Would have appreciated a better price on our trade in More

by Taco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Thomson, Ethan Hyatt, TJ Richards
Jun 30, 2024 -

East Madison Toyota responded

Thank you for the feedback about your visit to East Madison Toyota. We value your appreciation of our knowledgeable team and professional atmosphere. Your thoughts on the trade-in pricing are noted; please feel free to contact us directly if you'd like to discuss this in more detail.

June 18, 2024

Cassandra was awesome! Educator. Helper. No pressure. Highly recommend seeking her out and buying from her! More

by CB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Creedy, Doug Morrill, Alex Thom
Jun 18, 2024 -

East Madison Toyota responded

Thank you for highlighting the quality service provided by our team at East Madison Toyota. We appreciate your recommendation and are glad you had a positive car buying experience with us. If there's anything more we can assist with, feel free to get in touch.

June 16, 2024

No words. I cannot stand looking at cars as I always get the pushy salesperson. East Toyota is just the opposite. These were the 3rd and 4th vehicles we bo More

by smcvicar3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu
Jun 16, 2024 -

East Madison Toyota responded

Thank you for continuing to choose East Madison Toyota for your vehicle needs. We appreciate your recognition of our non-intrusive sales approach and look forward to maintaining a lasting relationship with you.

June 03, 2024

Friendly and helpful salespeople. Dealership had extended hours, which made car shopping easy. Good experience all around. More

by LizS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sal Grajales
Jun 04, 2024 -

East Madison Toyota responded

Thank you for your feedback about East Madison Toyota. It's great to hear the extended hours and helpful service made your car shopping experience convenient. We look forward to assisting you again in the future.

May 31, 2024

They made it pleasant and it was really awesome to drive out of there with the plates on the car... such a quick and easy process with awesome people More

by Maggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schultz, Alex Thom
May 31, 2024

Very friendly staff - (salesperson, finance guy & the tech that gave us a quick review of all the bells & whistles). More

by Jonzez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Sida Liu
May 31, 2024 -

East Madison Toyota responded

Thank you for sharing your positive experience with our team at East Madison Toyota. We're glad to hear that our staff provided helpful service across all departments. We look forward to serving you again in the future.

May 22, 2024

I cannot express enough just how great it was to work with East Madison Toyota and Robyn when purchasing my new Sienna. I highly recommend them when purchasing a Toyota. More

by katewilliams123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, TJ Richards
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