East Madison Toyota
Madison, WI
Filter Reviews by Keyword
By Type
Showing 1,210 reviews
Since 2004 we have been loyal customers to Jon Lancaster and would definately go back when we're in the need of another car. The salespeople are knowledgeable and friendly and that doesn't end when you dri and would definately go back when we're in the need of another car. The salespeople are knowledgeable and friendly and that doesn't end when you drive the car out of the dealership. Follow up calls from the salesperson is just a little bite of attention that make you feel they really care. The people serviceing the cars are the same way. Very friendly and they make sure that you're completely satisfied. Right now both cars are under "recall" and I have no objection to driving them "as is" I had an incident with the Prius, excellerating after passing up some cars, but after trying to stop the car with the brake, I put my foot (toe part) under the gas pedal and forced it up and the car resumed normal speed. Since making sure that the floor mats are pushed back all the way, I have had no problem. (I never thought of calling my husband to say good-by, like the woman on TV. I was too busy trying to think of ways to stop it. Different folks, I guess) More
Nate was very enthusiastic and knowledgable about the product he's selling and did a great job pointing out all the features. He answered every question we had and took us on a very pleasant test drive. product he's selling and did a great job pointing out all the features. He answered every question we had and took us on a very pleasant test drive. He involved our teenage daughter in the conversation and made everyone feel very comfortable. We might have purchased our Prius regardless of the salesperson, but Nate made the whole experience very satisfying. Thanks, Nate! More
Abby made buying a new car so easy, she know what she was talking about and was very helpful. We had XM radio installed and had a small problem with a molding that was taken care of along with a loner car fo talking about and was very helpful. We had XM radio installed and had a small problem with a molding that was taken care of along with a loner car for the day. Keep up the good work. We would recommend this dealership and Abby to our friends. More
I went three months ago to buy a car and nate and Abby attend me , I had some meetings with them before I decide what car I need , They gave me the options , details, prices , deals etc , and Abby attend me , I had some meetings with them before I decide what car I need , They gave me the options , details, prices , deals etc , and I decided for the Toyota Corolla Thanks for every thing , I hope to see you very soon for another car, we are thinking to change our suzuki grand vitara 2001 for a RAV 4 o some thing like that. More
I have found the Jon Landcaster dealership to be one of the best dealerships to do business with. You are able to deal and get the best prise, in comparison to other dealerships. I like the supportive serv the best dealerships to do business with. You are able to deal and get the best prise, in comparison to other dealerships. I like the supportive services (oil changes, tires, and repairs) after you purchase a car or truck. More
I'd give them a big thumbs up. Nate was very cordial and informed on what he sells. In order for me to make this review 250 characters, I'd have to babble on quite a while. Nevertheless, my buying experie informed on what he sells. In order for me to make this review 250 characters, I'd have to babble on quite a while. Nevertheless, my buying experience was a good one. The Toyota Recall has put a damper on my enthusiasm towards the company, but I feel they will come out of it looking fine. More
We have always been happy with the Jon Lancaster Dealership. We have been purchasing Toyotas since the 1980's. Are Last 2 Toyota purchases have been with Nate Riesen. He is an excellent salespers Dealership. We have been purchasing Toyotas since the 1980's. Are Last 2 Toyota purchases have been with Nate Riesen. He is an excellent salesperson who is so knowlegable and helpful on the products. And he gives 110% before, during, and after the sale. More
We enjoyed working with Nate in the purchase of our Corolla. In the near future we will be in the market for another vehicle and will give Nate the first crack at our business. We haven't had the opp Corolla. In the near future we will be in the market for another vehicle and will give Nate the first crack at our business. We haven't had the opportunity to visit the new showroom, so we are looking forward to that visit. More
Nate Riesen was an excellent salesperson for my needs. He was personable, extremely knowledgeable, helpful, efficient, informative, respectful, humorous-yet exceedingly professional. He hunted down exactly t was personable, extremely knowledgeable, helpful, efficient, informative, respectful, humorous-yet exceedingly professional. He hunted down exactly the vehicle I wanted, with the options I desired, and effectively arranged the transaction transferring it to Wisconsin and to the Jon Lancaster dealership for my approval and purchase. Mr. Riesen was never condescending, nor was he patronizing or pushy. I had looked at vehicles at several dealerships, and at many the deal-breaker for me had been the attitude of the sales associate with whom I met. Nate Riesen actually listened, carefully, during our conversations. He reflected and restated my questions and concerns and effectively shared information, including the attributes of the vehicles in which I expressed interest. He was quick on the up-take, willing to work to get the vehicle I wanted and ethical in both his speech and actions. That, coupled with his positive regard and respect for his dealership, convinced me that I could similarly expect the highest standard of satisfaction with my choice of vehicle because neither he nor the dealership would settle for anything less. Mr. Riesen also demonstrated excellent follow-through at various intervals, making certain I was indeed still satisfied with my choice. Nor was this an isolated situation. Last summer, at a local plant nursery, an employee was helping me carry some of my newly purchased plants to my vehicle, which turned out to be the same make and model she had purchased at Jon Lancaster. Naurally, we had to compare our purchasing experiences and I can report that we were both equally pleased with our vehicles and with our sales person:(drum roll) Nate Riesen! More
Nate Riesen is by far the best salesperson I ever had the pleasure of dealing with when purchasing a new vehicle. Nate is honest, friendly, and does not make promises he can not keep. When bringing my veh pleasure of dealing with when purchasing a new vehicle. Nate is honest, friendly, and does not make promises he can not keep. When bringing my vehicle in for servicing, he will always take some time out to talk with you and make sure you have a pleasurable experience at the dealership. More