East Madison Toyota
Madison, WI
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I have purchased two cars already from Nate and Jon Lancaster and I have been happy with my experiences there. I have owned three Toyotas now, and liked each one. I especially like my RAV4 that I have Lancaster and I have been happy with my experiences there. I have owned three Toyotas now, and liked each one. I especially like my RAV4 that I have now, it is working out very well. I will be keeping this car for a while, but I will be back at some point to purchase another new car. More
I have purchased two vehicles from Nate at Jon Lancasters and both times he met me when he said he would and had the vehicle we where interested in ready to go. I have since had to take both vehicles back fo and both times he met me when he said he would and had the vehicle we where interested in ready to go. I have since had to take both vehicles back for warranty work again the service department did what was required in the time they said they would. I talked to two other Toyota dealers that are closer to my home but never received the attention to detail that i receive and Lancaster's More
Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. More
Nathan was the best sales person I have ever dealt with. He was personable and funny. No one has ever sold me a car a fast as Nathan did. And in the days since I purchased my vehicle he has bent over back He was personable and funny. No one has ever sold me a car a fast as Nathan did. And in the days since I purchased my vehicle he has bent over backwards to assist me whenever I needed it. Kudo's to him and to Jon Lancaster for hiring him!!!! More
My purchase of a Prius went very smoothly. This is the second car that I purchased using websites. Nate was willing to find the car for me, where other dealers wanted to limit me to what they had in stoc second car that I purchased using websites. Nate was willing to find the car for me, where other dealers wanted to limit me to what they had in stock. The car was very clean and set up for my use when I picked it up. I just wish that there would be a little competition in the Prius market. More
NATHAN WAS HONEST AND SINCERE, AND EAGER TO BE OF ASSISTANCE. I FIRST SPOKE TO HIM OVER THE PHONE AND MY FIRST IMPRESSION WAS A GOOD ONE. I TOLD HIM THAT I WAS LOOKING FOR PRICES AND HE WAS TO GIVE M ASSISTANCE. I FIRST SPOKE TO HIM OVER THE PHONE AND MY FIRST IMPRESSION WAS A GOOD ONE. I TOLD HIM THAT I WAS LOOKING FOR PRICES AND HE WAS TO GIVE ME HIS BEST PRICE. HE DID JUST THAT WITH LITTLE SALES PRESSURE, WHICH WOULD OF KILLED THE DEAL FOR ME. I DO NOT LIKE PUSHY SALES PEOPLE!ST More
We are very happy with our purchase and the trips back for oil changes. Gas mileage is great on the Corolla but we would like to upgrade to a larger Toyota and are wondering if there are any incentives ou for oil changes. Gas mileage is great on the Corolla but we would like to upgrade to a larger Toyota and are wondering if there are any incentives out there for us. Our Daughter-in-law has a Camry and it seems like a better size. More
Relaxed atmosphere. Very prompt. All questions answered carefully and completely. Time not a factor - slow and deliberate. Follow up to help with the blue tooth and the recall was very sincere and prompt carefully and completely. Time not a factor - slow and deliberate. Follow up to help with the blue tooth and the recall was very sincere and prompt. I'm certain Abby and Nate are excellent employees and you should be happy they are working for you. More
I had a great experience with purchasing my new Prius. I felt No pressure to purchase. I have had my car for 1 year and LOVE IT!!! As soon as my husband sells his 2000 car he will be buying a toyota from felt No pressure to purchase. I have had my car for 1 year and LOVE IT!!! As soon as my husband sells his 2000 car he will be buying a toyota from John Lancaster in Madison. Out sales person was awesome. More
Basically my experience was good compared to other dealerships that I had dealt with in the past. The only negative aspect of the process would be the pushing of extra products such as paint coating dealerships that I had dealt with in the past. The only negative aspect of the process would be the pushing of extra products such as paint coatings and extra warranties such as the extended warranty on the car it self and extra insurance on wheels and tires. More