East Madison Toyota
Madison, WI
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I had a fantastic experience working with Nate at Toyota. I spent several months casually shopping online and Nate was supportive of my efforts. When I was finally ready to make a purchase, Nate was very a I spent several months casually shopping online and Nate was supportive of my efforts. When I was finally ready to make a purchase, Nate was very accomodating and met with me and what turned out to be my new (used) car on a Saturday morning. The entire process was so pleasant. All of the employees at Toyota were friedly and helpful. I never felt any pressure to purchase and I really felt like the employees were looking out for my best interests--not just their bottom line. I love my Toyota and I have recommended Nate to several of my friends. Thanks for giving me the opportunity to comment. Susan Robertson More
Nate transformed my feelings about car salespeople - he worked with me on price, coming in significantly lower than the competitor on the very same car, using no stupid "got to check with my manager" trick worked with me on price, coming in significantly lower than the competitor on the very same car, using no stupid "got to check with my manager" tricks, and was speedy and efficient. He was willing to do a great deal of the negotiating by email, saving me the drive over until I was sure the deal was worth it. I would recommend him to any friend or relative looking for a Toyota - I'll talk to him first when I'm ready for another one. More
Nate was awesome! It was the first time I purchased a new car and he didn't try to get me with all the gimmics and sales person crap! He was honest, patient, fun and best of all it felt like he was on m new car and he didn't try to get me with all the gimmics and sales person crap! He was honest, patient, fun and best of all it felt like he was on my side!!! The result...I love my Prius AND my first car buying experience! More
This is the 6th vehicle we have bought between my husband and I. Tashi is the only sales person we've worked with. She is great! We know we can trust her for a good deal. Tashi makes buying a vehicle fun! and I. Tashi is the only sales person we've worked with. She is great! We know we can trust her for a good deal. Tashi makes buying a vehicle fun! Our daughter, son-in-law, my parents & sister now go to Tashi for their vehicle needs! More
I wanted to share my excellent experience with Jon Lancaster Toyota when purchasing my new Scion Xb. This was my first brand new car and I could not have asked for a more positive experience. The sale Lancaster Toyota when purchasing my new Scion Xb. This was my first brand new car and I could not have asked for a more positive experience. The sales and finance process went very smoothly and everyone was extremely helpful with any questions I had. I have always been a huge fan of Toyota products and have not had any issues with my new car. I would highly recommend Toyota and Jon Lancaster when purchasing a car. They have both earned my loyalty through high quality products, sales, and service. More
After comparison shopping for a few different makes, including going to the auto show in Milwaukee, I had decided to purchase a Rav4. I did a lot of "window shopping" online. Most of the dealers gave including going to the auto show in Milwaukee, I had decided to purchase a Rav4. I did a lot of "window shopping" online. Most of the dealers gave me little, if any, consideration when I asked specifics about price, features, etc. On the other hand, Abby was absolutely clear and straight-forward on price, trade-in value and all other aspects of the deal. I was very impressed that she and the folks Jon Lancaster could essentially do a deal over the internet, with a trade in - - without seeing my vehicle. Then when the actual deal and delivery was made, Abby made time for me to come in early and had all the paperwork ready to go for my trade in and then my purchase of the Rav4. Her finance manager was clear and not pushy about additional options I might want. He had everything in order to make the deal go without a hitch. And finally, the vehicle was ready and Abby gave me a thorough presentation of the features. Since I don't live in the Madison area, and had to get to work, being able to meet early in the morning, having everything ready to go, not bogging me down with extras and not having to wait for delivery was very important to me. This was the most pleasant new car buying experience I have had - -only one other has come close. More
Nate went above and beyond to get things done for me in the limited time we had to complete the purchase transaction. I doubt any other person or dealership would be able to put together a purchase contra the limited time we had to complete the purchase transaction. I doubt any other person or dealership would be able to put together a purchase contract in less than 2 minutes like he did. Also, after researching the price of the vehicle I purchased, the price was almost the best anyone could offer. More
We bought a Highlander during the "cash for clunkers" in August '09 and vehicle choices were limited. Nate was professional and flexible, and great to work with. He helped us get a vehicle that we wanted. August '09 and vehicle choices were limited. Nate was professional and flexible, and great to work with. He helped us get a vehicle that we wanted. We wouldn't hesitate to purchase another vehicle with Nate. More
I had not ever bought a brand new vehicle before and Abby and Nate were great. They were both very helpful and understanding through the whole process. Neither of them were "pushy" like I have heard a lot ca and Nate were great. They were both very helpful and understanding through the whole process. Neither of them were "pushy" like I have heard a lot car sales people are. They were both very patient with me and I really appreciated it. More
Nate did a great job answering my questions and being willing to negotiate. He also researched other vehicles that I was considering to help with my decision. He spent several hours with me and made me willing to negotiate. He also researched other vehicles that I was considering to help with my decision. He spent several hours with me and made me feel that I was getting all of the information I needed and that I got the best deal possible. When I picked up the car, he explained all of the features, and put my phone numbers and radio stations in. More