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East Madison Toyota

Madison, WI

4.8
1,236 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,236 reviews

March 09, 2010

I was originally contacted by Abby in December, 2008, after my inquiry about a new Camry. Fortunately, she was very accommodating when it turned out not to be a good time to purchase a new car at that ti More

by pasquan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Riesen, Nate Riesen, Abby Riesen, Nathan Riesen
March 09, 2010

Both sales persons are technically well versed. Your Both sales persons are technically well versed. Your questions are immediately answered. If you ask what is the advantage of this or that feature t More

by Jerry Zdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Riesen & Nate Riesen, Abby Riesen, Nathan Riesen
March 09, 2010

It was an excellent car buying experience. I ended up It was an excellent car buying experience. I ended up leasing the vehicle, but the overall experience is the same. I got an excellent price and even More

by niermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and Abby Riesen, Abby Riesen, Nathan Riesen
March 09, 2010

Excellent service. Prompt email responses. Handled all negotiations through email - first car buying experience I didn't hate but actually enjoyed. Abby was very friendly, knowledgeable, helpful. Eve More

by rachana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Riesen, Abby Riesen
March 09, 2010

Mike and the staff were very willing to work with us until we reached a workable lease price per month. It took several tries and the finance department did come up with a lease price that we felt we co More

by jkuhnle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Busk
March 09, 2010

I made this purchase over the internet, seeking competing bids from five (5) area dealerships in southern Wisconsin. I wound up buying my car from John Lancaster Toyota because he seemed to understand the dy More

by awmccoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

nate, worked hard on my behalf when looking for a used car for my daughter on selection and pricing with his manager. He continues to follow up on a consistent basis even though he knows I won't be in the More

by kesler2837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

I have purchased two Scion XB's from Nate over the last 4 or 5 years. I keep going back because I like the car and also because Nate has been very helpful and informative each time I have dealt with him. Whe More

by Rich Stuard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

I went to both new Toyota dealers in town, in search of a Prius, and the other one, while nice, seemed a little apathetic about finding me one at speed. Not only did Bruce at Jon Lancaster do his best, but h More

by mrtetley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Krause, Bruce Krause
March 09, 2010

Nate Riesen is a great salesman. Down to earth and honest. I would advise anyone to see Nate at Jon Lancaster. Nate had a good working relationship with the manager. There were not long uncomfortabl More

by b-rad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate riesen, Nathan Riesen
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