East Madison Toyota

I had a great experience, fast and convienent. The Van we purchased has been the best vehicle we have ever owned. Nathen was freindly and direct, and did not waste our time, as he could probaly appreciate ho purchased has been the best vehicle we have ever owned. Nathen was freindly and direct, and did not waste our time, as he could probaly appreciate how important time is. I look forward to working with Nathen again More

We really enjoyed our buying experience for our new Prius 2010 with Nate and Abby. The were both thorough professionals and we would highly recommend their team as a sales associate to anyone looking to buy 2010 with Nate and Abby. The were both thorough professionals and we would highly recommend their team as a sales associate to anyone looking to buy a Toyota. P.S. On a separate note, as everyone knows the Prius 2010 had the ABS recall. We took it in to get it fixed. The dealership (now in CA - North Hollywood Toyota) dealt with the problem and "repaired" it. However, even after the recall fix I have notices that the car speeds up if I hit a pothole as I am breaking. So the software fix did not really repair the problem. I have an inkling that this has something more to it than a small software fix. I will be getting in touch with the local dealership here soon. More

In 30 years of car buying, including a few times helping out others, this has to be the friendliest and most courteous dealership we have ever encountered. And to top it off, Abby our saleperson, who may ha out others, this has to be the friendliest and most courteous dealership we have ever encountered. And to top it off, Abby our saleperson, who may have been the youngest I've ever dealt with, turned out to possibly be the most knowledgeable. They also seemed to truly care about our time. No one wants to spend all day in the car buying process, and they did an outstanding job of taking us seriously and moving things along. (as they should be) I would say that Extremely Courteous and Extremely Efficient is how I would sum them up. More

I was originally contacted by Abby in December, 2008, after my inquiry about a new Camry. Fortunately, she was very accommodating when it turned out not to be a good time to purchase a new car at that ti after my inquiry about a new Camry. Fortunately, she was very accommodating when it turned out not to be a good time to purchase a new car at that time. When I was ready a few months later she and all the staff was very helpful. More

Both sales persons are technically well versed. Your Both sales persons are technically well versed. Your questions are immediately answered. If you ask what is the advantage of this or that feature t Both sales persons are technically well versed. Your questions are immediately answered. If you ask what is the advantage of this or that feature they have the answer. They point out interior and exterior features that I didn’t see. They helped and taught me how set up features in my new car like bluetooth and satellite radio. Abby is especially familiar with the business traction side of buying a car. If you had to leave a message, the phone call was returned very promptly. I forgotten the names car salesman that I have dealt with before, but I won't forget Abby and Nate Riesen, I apologize for not having more time to praise these two. Jerry Zdeb More

It was an excellent car buying experience. I ended up It was an excellent car buying experience. I ended up leasing the vehicle, but the overall experience is the same. I got an excellent price and even It was an excellent car buying experience. I ended up leasing the vehicle, but the overall experience is the same. I got an excellent price and even better service from these two. I love my Toyota Matrix and plan to drive it for many years to come. More

Excellent service. Prompt email responses. Handled all negotiations through email - first car buying experience I didn't hate but actually enjoyed. Abby was very friendly, knowledgeable, helpful. Eve negotiations through email - first car buying experience I didn't hate but actually enjoyed. Abby was very friendly, knowledgeable, helpful. Even after I bought the car, I had a few questions that were answered promptly. Very impressed by after sale service as well. More

Mike and the staff were very willing to work with us until we reached a workable lease price per month. It took several tries and the finance department did come up with a lease price that we felt we co until we reached a workable lease price per month. It took several tries and the finance department did come up with a lease price that we felt we could afford for our 2010 Camry. they were very helpful in closing out our old lease on our 2007 Camry. More

I made this purchase over the internet, seeking competing bids from five (5) area dealerships in southern Wisconsin. I wound up buying my car from John Lancaster Toyota because he seemed to understand the dy bids from five (5) area dealerships in southern Wisconsin. I wound up buying my car from John Lancaster Toyota because he seemed to understand the dynamics of marketing in the internet age. He was fast, responsive, professional, and very honest. He made a deal and kept his word. More

nate, worked hard on my behalf when looking for a used car for my daughter on selection and pricing with his manager. He continues to follow up on a consistent basis even though he knows I won't be in the car for my daughter on selection and pricing with his manager. He continues to follow up on a consistent basis even though he knows I won't be in the market for a new car for 2 years. He will be my first stop to talk to. Charlie Kesler More