East Madison Toyota

Nate and Abby have always been extremely helpful with answering questions regarding our purchases. They always get the info I need whether it be a quote or specs. on the cars we are looking at. They have answering questions regarding our purchases. They always get the info I need whether it be a quote or specs. on the cars we are looking at. They have treated me very well and are the only Toyota sales I deal with. Thanks More

We worked very closely with Abby Reisen. She was a joy to work with. We received top-notch customer service. She worked very closely with us to ensure that we would have just the right car that suited us and work with. We received top-notch customer service. She worked very closely with us to ensure that we would have just the right car that suited us and our lifestyle. I would not hesitate one bit to recommend Nate and Abby Reisen to any of my friends. The dealership was top-rate. More

Both Nate and Abby made us feel comfortable and welcome. They explained everything to us and answered any and all questions that we had. They were pleasant, have great attitudes, believe in their product, They explained everything to us and answered any and all questions that we had. They were pleasant, have great attitudes, believe in their product, and made the purchase a fun time, not an ordeal. More

Mark was very helpful and a pleasure to do business with. It never felt like he was pressuring us to purchase and gave us the time we needed to make a decision. We plan to recommend him to others looking to It never felt like he was pressuring us to purchase and gave us the time we needed to make a decision. We plan to recommend him to others looking to purchase a Toyota in the future. Not to mention, we LOVE our new Highlander and are certain we made the right choice. More

Nate made buying a car very easy. He had all the paper work done for us and did an excellent job showing us all the car features and made sure we knew how everything worked before we left the dealership. work done for us and did an excellent job showing us all the car features and made sure we knew how everything worked before we left the dealership. I have no hesitation in recommending him to all our friends. Thank you, Nelson Walker More

Our experience at Jon Lancaster Toyota was extremely pleasant. Nate met us on the lot and from the start it was obvious he was knowledgeable, friendly and did not pressure us in any way to make a sale. pleasant. Nate met us on the lot and from the start it was obvious he was knowledgeable, friendly and did not pressure us in any way to make a sale. Everything we asked for he was able to take care of in a timely professional manner. On the day we picked up our Highlander, his wife Abby jumped in and helped out with the license plate transfer from our vehicle to the Highlander, while Nate was taking care of paper work. They never left us alone to sit feeling nothing was happening... great teamwork. Lancaster has a lifelong customer thanks to Nate and Abby...! Ed Lamphier More

I bought my car new more than 5 years ago. I was extremely happy working with Nate when I first purchased the vehicle, and have been very satisfied with the ongoing maintenance service as well. W extremely happy working with Nate when I first purchased the vehicle, and have been very satisfied with the ongoing maintenance service as well. When I bought my car, I was just out of college, had some debt, not great credit - but Nate really worked with me to figure out what I could truly afford and get good financing on. Additionally, the ongoing communication I have from Nate and the Lancaster dealership has been good. I'm not being bombarded with emails, but yet still have a communication periodically updating me on what's new at the dealership - and I appreciate that. I purchased the car care service with my vehicle, and servicing my car has never been easier! The service technicians are always great, and efficient. I know I will definitely go back to Lancaster, and hopefully still Nate, when I'm ready to buy again. More

It has been a year plus since I bought my Prius. Nate was very thorough in sharing his knowledge about the Prius with me in my several visits prior to buying the car. Since the purchase he always answer was very thorough in sharing his knowledge about the Prius with me in my several visits prior to buying the car. Since the purchase he always answered my questions in a timely way and with accuracy. He was contacted to answer the hard question about the safety of the Prius and what to do if the accelerator takes over. I felt I could handle the situation of it happened. More

Salesperson was friendly, honest, and easy to work with. Liked that he quoted walking out the door price rather many salespeople who quote a price which then has taxes and title added later. Dealership bui Liked that he quoted walking out the door price rather many salespeople who quote a price which then has taxes and title added later. Dealership building is new and well designed. Service waiting area is commfortable and appreciate the beverages. More

We were looking at the same truck at a used lot. We chose to purchase our new vehicle at Jon Lancaster because our sales person was very knowlegable in all of the features of the Toyota Tundra. We wer chose to purchase our new vehicle at Jon Lancaster because our sales person was very knowlegable in all of the features of the Toyota Tundra. We were treated well and we received a good price for the Rav4 we traded. Our questions via phone and email were answered promptly. We love the online service scheduling. We are very happy repeat buyers. More