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East Madison Toyota

Madison, WI

4.8
1,223 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,223 reviews

April 11, 2024

I found Easy Madison Toyota, and Russell in particular, to be incredibly helpful, knowledgeable and low-pressure. I felt free to evaluate my options and was given all the information I needed to make a dec More

by Beth Warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Mayry, Alex Thom
May 01, 2024 -

East Madison Toyota responded

We're pleased to hear that you had a positive experience with our team at East Madison Toyota. Upholding this standard is crucial for us. Happy driving with your new vehicle!

April 11, 2024

Very nice Sales and service . Willingness to help me in anyway regardless of buying or not. More

by kpmadmax2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong, TJ Richards
Apr 17, 2024 -

East Madison Toyota responded

We appreciate your positive feedback about East Madison Toyota. Thank you for recognizing our dedicated sales and service team's effort to assist customers like yourself. We're here to help, regardless of purchase intention.

April 01, 2024

Everything went very well! Special thanks to Tashi Chomor for helping us out on getting our new van so quickly! She did a wonderful job! Very nice lady! We love it! More

by pamdon79@charter.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nice guy who had to wash and dry my van. Then it rained and he hand dried it again. We drove it out after that in the rain for home! Poor guy, Tashi Chomor, Alex Thom
Apr 17, 2024 -

East Madison Toyota responded

We're glad your experience at East Madison Toyota was smooth and quick, thanks to our team. We greatly appreciate your positive feedback about the van purchase process. Enjoy your new ride!

March 31, 2024

Very friendly and helpful. Worked with Mr to find the right car and price that fits my budget! More

by callybashor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sida Liu, Alex Thom
May 01, 2024 -

East Madison Toyota responded

We appreciate your positive review. We're glad to have worked with you to find the right car within your budget at East Madison Toyota. Thank you for choosing us.

March 29, 2024

The car buying process was a breeze with East Madison Toyota. Low pressure and enjoyable experience. More

by armstrong.aaron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrill, John Wineke, Aaron Armstrong, Alex Thom
May 01, 2024 -

East Madison Toyota responded

We appreciated helping to make your car buying process smooth at East Madison Toyota. Thank you for noting our low pressure approach.

March 29, 2024

Service was excellent. Robyn And other salesmen were good. Finance manager Rudy was Good but he was little pushy when I asked him to cancel the warranty.thank you More

by fulcram.ik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren, Jason Schultz, Sida Liu
May 01, 2024 -

East Madison Toyota responded

We appreciate your feedback; East Madison Toyota always strives for exceptional service. Noted about the warranty encounter, rest assured aid in maintaining a comfortable environment is important to us. Thank you for trusting our team with your experience.

March 25, 2024

The whole experience was fast and easy. We would certainly buy a car here again. More

by K.j.nolan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Sida Liu
May 01, 2024 -

East Madison Toyota responded

We appreciate your kind words about East Madison Toyota. It pleases us to know that the speed and convenience of our process were agreeable with you. Thank you for your support.

March 25, 2024

The staff are very friendly and personable. Sida and Robyn are the best around! I left feeling like I made friends! The buying process was easy and stress free with those two on my side! More

by ambermahnke85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Alex Thom
May 01, 2024 -

East Madison Toyota responded

We’re grateful to read that you've had a positive experience at East Madison Toyota. It pleases us to hear that the process was easy and our team made it enjoyable for you too. Thank you for your review!

March 24, 2024

Great place to buy a vehicle! Staff was friendly and knew their product well. Would definitely buy another vehicle from them! More

by lansdaled
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Sida Liu
May 01, 2024 -

East Madison Toyota responded

We appreciate the support for East Madison Toyota. We're proud of our knowledgeable staff and trust you'll enjoy your new vehicle.

March 23, 2024

Robyn was amazing to work with. He was knowledgeable and focused on what I wanted exactly for our vehicle. He was honest and transparent making him the best kind of car salesperson. More

by kth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren
May 01, 2024 -

East Madison Toyota responded

Thanks for acknowledging the knowledge and honesty of our team at East Madison Toyota. Your experience reflects the high quality customer service we aim to provide in all vehicle sales. We're glad to have matched you with your desired car.

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