East Hills VW of Sayville
Sayville, NY
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Would Do It Again Ive considered buying from a lot before but this was the first time I felt comfortable enough to actually make the purchase. Rick was very helpful whi Ive considered buying from a lot before but this was the first time I felt comfortable enough to actually make the purchase. Rick was very helpful while maintaining a low pressure approach. I found the employees at Donaldson's to be friendly and informative, great environment for automobile shopping. I would like to also mention the receptionist and the finance representative, unfortunately I cant remember their names but they were very helpful as well. I will be returning to Donaldson's when its time to purchase my next vehicle. More
Great car shopping experience! I was reluctant at first to be back at another car dealership searching for a car to lease but my experience at Donaladsons has changed my perception I was reluctant at first to be back at another car dealership searching for a car to lease but my experience at Donaladsons has changed my perception entirely. Darren was so knowledgable and helpful he made the process so much easier than I ever could have imagined. He worked out a really great affordable price than I was comfortable with and was not overly pushing or pressuring. Thank you again for a really great experience! More
Excellent Service Dept. Rob Kessler is the reason I will buy another VW. Great guy. Treats me like a woman with a brain. Even though my knowledge consists of turning t Rob Kessler is the reason I will buy another VW. Great guy. Treats me like a woman with a brain. Even though my knowledge consists of turning the key and filling my car with gas! When time is right I'm coming in for a Tiguan. Diane H. More
Great First Experience My first experience leasing a vehicle was great. Rick was incredibly helpful and patient with us. He educated us on the leasing process and did not pr My first experience leasing a vehicle was great. Rick was incredibly helpful and patient with us. He educated us on the leasing process and did not pressure us at all at any point of our experience.. We felt comfortable working with Donaldson's VW as opposed to our experience with other local car dealerships. The warm atmosphere and Rick's honest approach truly made my experience at Donaldson's VW excellent. I look forward to doing business with them again! More
Repeat Customer I just bought my 3rd VW from Rob Cassero at Donaldson's VW. Rob is the polar opposite of the typical, pushy car salesperson. He helps guide you thru t I just bought my 3rd VW from Rob Cassero at Donaldson's VW. Rob is the polar opposite of the typical, pushy car salesperson. He helps guide you thru the process but lets you move at your own speed. It feels like you're working with a friend and from what I can see the rest of the sales people are similar. I shopped Atlantic VW 2 cars ago but went back to Donaldsons after not liking the slick-feeling, pushy approach at Atlantic. Service also has the friendly, comfortable vibe. Very, very highly recommended. More
Excellent sale Worked with me every step of the way and delivered on his promises. My factory order went very smoothly without any issues. Will do business with them Worked with me every step of the way and delivered on his promises. My factory order went very smoothly without any issues. Will do business with them again. More
Great finance manager Robert was great got our lease through quick and easy !! The finance guy Robert was easy and quick to get approved !! Brad the sales guy explained eve Robert was great got our lease through quick and easy !! The finance guy Robert was easy and quick to get approved !! Brad the sales guy explained everything well and quick as well!! More
Purchase a pre-owned at Donaldson's VW Suburu I had an excellent experience with my pre-owned purchase at Donaldson's. Tom Banville was our salesman and is a true gentleman, easy to work with. Rob I had an excellent experience with my pre-owned purchase at Donaldson's. Tom Banville was our salesman and is a true gentleman, easy to work with. Robert, the finance/aftermarket specialist was very helpful and accommodating. I would definitely recomment this dealership and especially my salesman, Tom Banville. More
Wow!!! Not your typical Dealership - No Stress Best dealership to work with - everyone was extremely friendly and never felt pressured into purchasing a vehicle - Thomas was very knowledgeable and Best dealership to work with - everyone was extremely friendly and never felt pressured into purchasing a vehicle - Thomas was very knowledgeable and made me feel very comfortable. He made every effort to make the deal as simple as possible. I highly recommend going to Donaldson's and definitely ask for Tom. More
Best in class Very focused customer centeric best in class orginaztion. Special shout out for Sales rep Rick Delyra who was super knowledgable, naturally people ori Very focused customer centeric best in class orginaztion. Special shout out for Sales rep Rick Delyra who was super knowledgable, naturally people oriented and exceeded our expectations. VW in general have far better intergerty than the pack but this group sticks out More