East Hills VW of Sayville
Sayville, NY
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Love my car & Donaldsons made it so easy! I recently leased a 2015 Passat Limited Edition. I was fortunate to have Brad Drexler as my sales associate. Brad was very knowledgable and helpful & I recently leased a 2015 Passat Limited Edition. I was fortunate to have Brad Drexler as my sales associate. Brad was very knowledgable and helpful & made the entire process as easy as possible. There were no high pressure or dishonest tactics, not even a hint of such things. Brad answered all my questions and was extremely patient with my indecision regarding which color to choose. He took the time to really give me a good overview of the operation of my car at delivery. He is really an asset to your company. In fact, I have to say that everyone I met at Donaldsons was very nice. I'm very happy with my beautiful car & very happy that I chose Donaldsons. More
Quick in and out Rob Cassero was a breath of fresh air. Most car dealers are always trying to sell, sell ,sell! Rob helped me find a car that I liked and that was righ Rob Cassero was a breath of fresh air. Most car dealers are always trying to sell, sell ,sell! Rob helped me find a car that I liked and that was right for me. He was very courteous, knowledgeable and friendly. I will definitely be asking for Rob when I purchase my next VW! More
Best Car Buying Experience I have ever had I went here In search of A certified Pre owned car to replace my 2006 Nissan Xterra. I had a pretty specific budget in mind and was hoping to find a I went here In search of A certified Pre owned car to replace my 2006 Nissan Xterra. I had a pretty specific budget in mind and was hoping to find a Beetle in good condition for Wife. I had the Extreme pleasure of Working with Darren Bruno who is unlike any Car salesman I have ever dealt with. A better title would be Car Purchase Facilitator. He has a calm pleasant and personable demeanor and puts absolutely no stress on you what so ever. He just guides and advises. He took me on A test drive and proceeded to tell me anything I could ever want to know about the Cars features, its design and its engineering. He wasn't able to quite get me the number I wanted for the car the first night, but the dealership was closing and I said I would speak to him the next day. Any other place would have probably ran the cliche lines at this point, such as "what would it take to get you in this car right now"? etc. But He just said he would work on negotiating for me and we would be in touch. To make a long story short he ended up coming up with a mutually agreeable number over the phone which I appreciate. (every other dealership forces you to come down and haggle the entire day) . I came in had some pleasant conversation, gave a $100 deposit and my FAVORITE part was no one hassled me to use their financing which is the absolute worst part of the car buying experience because this is where everything always changes. He asked if I Would like to use their financing or give it a try, but I already secured financing from my credit union. That was it. Then when I picked up the car with my family he made everyone feel at home, introduced us to everyone and must have spent AT least 30 minutes if not longer just sitting in the car with my wife going over all the features. Usually that part is 2 minutes, if that. I could go on and on but I am just grateful to have been set up with such a great salesman. I was not planning on trading my Pathfinder in for a VW in 2 years, but because of him Im going to at least give it a shot. Thanks again. More
Stress free! My second time purchasing from Donaldsons. Straight up, stress free experience every time. You know what to expect and Robert Cassero was a fantastic My second time purchasing from Donaldsons. Straight up, stress free experience every time. You know what to expect and Robert Cassero was a fantastic dealer who explained every detail along the way. I highly recommend this dealership. Plus, the best service department I've ever dealt with. Very accommodating. More
Easiest car buying experience Tom was there for us in every step, he was straight forward and kept nothing back. From the time he introduced himself to us, to the moment I left the Tom was there for us in every step, he was straight forward and kept nothing back. From the time he introduced himself to us, to the moment I left the dealership in my new car, he was nothing but courteous and friendly. I would definitely recommend contacting tom for your next buy. More
Very personal and pleasant experience This experience at donaldson's Volkswagen was the best ever. Every person that I met was so very nice. It's refreshing to walk into a dealership and This experience at donaldson's Volkswagen was the best ever. Every person that I met was so very nice. It's refreshing to walk into a dealership and to see everyone so friendly and outgoing. James Pitney really took his time and explained everything I needed to know to get me into the best vehicle for me. Thanks so much donaldson's Volkswagen. I highly recommend this place. More
Great Car and Sales Experience I don't know if I've had more fun driving a car then my Volkswagen EOS. The salesman was very friendly and worked with me to make the price reasonable I don't know if I've had more fun driving a car then my Volkswagen EOS. The salesman was very friendly and worked with me to make the price reasonable. He explained the car in detail and was helpful in answering all my questions. I very much recommend this dealership for your Volkswagen purchase. More
Awesome Rob Cassero is the man. He was very helpful and made our car buying experience awesome. We will recommend Donaldson's and Rob Cassero to all our frien Rob Cassero is the man. He was very helpful and made our car buying experience awesome. We will recommend Donaldson's and Rob Cassero to all our friends and family More
New car purchase Tom was extremely helpful and knowledgable about the product and services offered. He was very professional in his presentation and made our buying ex Tom was extremely helpful and knowledgable about the product and services offered. He was very professional in his presentation and made our buying experience very pleasant. More
Excellent, friendly service !!!!! I had an excellent experience with the dealer and sale man ! They are friendly, helpful and kind. I would highly recommend this dealer ship to anyon I had an excellent experience with the dealer and sale man ! They are friendly, helpful and kind. I would highly recommend this dealer ship to anyone looking to buy a VW. Thomas was an EXCELLENT sales man. He vas very patient and did everything possible to make my car buying easy. More