East Hills VW of Sayville

Great Experience I had a great experience. This is the first time buying a newer car and I had heard horror stories about car salesmen. I experienced none of that he I had a great experience. This is the first time buying a newer car and I had heard horror stories about car salesmen. I experienced none of that here. Everyone was very friendly and I was able to get a great price for exactly what I wanted. More

Extremely happy with my experience at Donaldson's! After spending several hours at another dealership and getting no where, we visited Donaldson's. We were met by Brad Drexler and he instantly made us After spending several hours at another dealership and getting no where, we visited Donaldson's. We were met by Brad Drexler and he instantly made us feel comfortable and excited. We knew the car we wanted to get (new Beetle Convertible) and that the inventory was very limited. Brad worked with us and got us a great deal and was able to find the car right away. He was (well, is!) very knowledgeable about the car and any discounts we were entitled to. He made the whole experience fun and pleasurable and his personality is the best! I love the car and I told Brad he's got a customer for life!! Thank you so much to Brad and Donaldson's for a seamless, painless, enjoyable experience! More

highly recommend james Pitney and the team at Donaldson's James Pitney our salesman was extremely helpful in getting us a nice certified pre owned Passat-they were in constant contact with us made the purchas James Pitney our salesman was extremely helpful in getting us a nice certified pre owned Passat-they were in constant contact with us made the purchase seamless and the car was ready on time. James was very thoughtful thru out the process. We would highly recommend this dealer to our family and friends. More

Very satisfied, we will return because of James Pitney. We weren't looking for a VW but, after visiting a few dealerships we ended up at Donaldsons , a co-worker had told me to go there, so we did, and that We weren't looking for a VW but, after visiting a few dealerships we ended up at Donaldsons , a co-worker had told me to go there, so we did, and that was actually the best decision. When we entered the showroom there was James welcoming us with a big smile. He made us feel so comfortable right from the beginning. He explained to us thoroughly every single aspect of the car features, and later the price and financing options. Unlike other sales personnel from other dealerships we went to, James was exceptionally professional and educated. We never ever felt pressured, and actually enjoyed the whole experience. Needless to say we love the Jetta (it's a great compact car), but the reason why we will return to Donaldsons is because of the way that we were treated, with total professionalism, courtesy and transparency. Thanks James! More

Return customer because of Rob. My wife and I came back to Donaldsons because of the experience we had with Rob buying our new 2012 Jetta SE in December of 2011. He once again listen My wife and I came back to Donaldsons because of the experience we had with Rob buying our new 2012 Jetta SE in December of 2011. He once again listened to our needs, and again worked to get us into the perfect vehicle. Rob is truly an asset to you establishment and my wife and I will be back to see Rob when we are ready to puchase again. THANK YOU ROB!!!!! Happy New Year!!! Michelle and Ron Van Duyne, Jr. Sayville,N.Y. More

No pressure; straight forward; reliable; professional I bought a 2013 VW Passat from this VW dealer in Sayville, NY in December of 2012. I returned this month (December of 2015) to purchase a 2016 VW Be I bought a 2013 VW Passat from this VW dealer in Sayville, NY in December of 2012. I returned this month (December of 2015) to purchase a 2016 VW Beetle. My sales consultant honored my USAA price guarantee and ordered the exact car I wanted. The car was delivered on time and as promised. There were no surprise costs. I was also given a fair deal on the trade-in of my VW Passat. Robert in finance was helpful and efficient. And, on top of all of that, I received an unexpected $1,000 rebate from VW!! I love VW vehicles and I would not hesitate to return to this dealer for my next car purchase. I also use this for service on my VW vehicles and the service department is also terrific. I highly recommend. More

Very pleasant and satisfied The gentleman who helped me was very personable and nice to deal with. Atlantic VW was horrible. The sales people and financial department worked wi The gentleman who helped me was very personable and nice to deal with. Atlantic VW was horrible. The sales people and financial department worked with me all the way through and saw the a deal was met very timely and within the budget we had talked about. More

Great Car buying experience James did a great job listening to what I wanted and then working with my wife and I to get that car purchased. He explained the car in great detail b James did a great job listening to what I wanted and then working with my wife and I to get that car purchased. He explained the car in great detail but we purchased it and even after. We showed us how to setup our phones on the first test drive and showed us what to listen for and to look for when we were driving so we could get the full experience and to help us decide on the car. He was very engaging and never pressured or tried to move us in any direction. We were at ease with him and the whole experience was great and stress-less. Robert in Finance was also great to deal with and was very engaging as well. More

Awesome! Tom Banville helped me with the purchase of my first new car and I couldn't have been happier. He helped negotiate a great price for me and got me int Tom Banville helped me with the purchase of my first new car and I couldn't have been happier. He helped negotiate a great price for me and got me into the exact car I wanted quickly and with a smile. I couldn't be any more thrilled with my new car or the service provided. More