East Hills VW of Sayville

Leased a brand new Jetta 5 months ago. Car is already having major issues, will not be fixed for at least 2 weeks, and I am not even given a loaner car, nobody seems to care, this is acceptable to these having major issues, will not be fixed for at least 2 weeks, and I am not even given a loaner car, nobody seems to care, this is acceptable to these people. I will never deal with Volkswagen or these people again, please stay away. Deplorable. More

When everyone is looking to gouge the consumer, Donaldson's is still looking out for their customers. I have small children and work full time. Darren was extremely accommodating and understandin Donaldson's is still looking out for their customers. I have small children and work full time. Darren was extremely accommodating and understanding given our family's situation. Probably my best car buying experience - and I've purchased/leased quite a few vehicles across Long Island. More

I had an absolutely amazing experience! I’ve purchased a few vehicles at different dealers, but this was the easiest and smoothest process. Darren was kind and straightforward and very responsive. He was ex few vehicles at different dealers, but this was the easiest and smoothest process. Darren was kind and straightforward and very responsive. He was extremely helpful. The finance manager was excellent as well. I won’t go anywhere else for vehicles now, and my parents are going there for their next vehicle as well! Thank you Donaldsons for finding my perfect vehicle and being such a great dealership! More

When I first came in I had just started my car search and wasn’t sure what I was looking for. Brad was incredibly helpful and worked with me to find vehicles in my budget. He was not pushy in the slightest a wasn’t sure what I was looking for. Brad was incredibly helpful and worked with me to find vehicles in my budget. He was not pushy in the slightest and I truly felt like he just wanted to help me. I ended up shopping around to a few different dealerships just because I was not sure what I wanted and Brad was by far the most enjoyable, helpful, and pleasant. He called me to let me know a car within my budget was coming in the next few weeks and helped me put a deposit down to hold the car. Would absolutely lease from Brad moving forward! More

Very professional and exceptional experience. Darren made me feel very comfortable, and like I was being treated with respect. Would recommend my friends and family to come here. me feel very comfortable, and like I was being treated with respect. Would recommend my friends and family to come here. More

My experience at Donaldson was amazing! Brad Drexler was so helpful right from the start. I am 24 years old and this was the first time I purchased a car on my own. Brad provided me with such great advice, so helpful right from the start. I am 24 years old and this was the first time I purchased a car on my own. Brad provided me with such great advice, was very straight forward and thorough. I definitely recommend this dealership and going through Brad! More

I have leased and purchased many cars. Darren was the most helpful, honest salesman I have ever worked with. Is also appreciate the dealership’s straightforward pricing and lack of hidden fees and gimmic most helpful, honest salesman I have ever worked with. Is also appreciate the dealership’s straightforward pricing and lack of hidden fees and gimmicks. I would absolutely come back again! More

So disappointed with the service department.Our car So disappointed with the service department. Our car threw a check engine light code after 2,000 miles and they haven’t been able to fix it after hav So disappointed with the service department. Our car threw a check engine light code after 2,000 miles and they haven’t been able to fix it after having the car for two single day appointments. We have another appointment next week so we’ll be without a car for a third day. They don’t offer loaner cars. They don’t seem overly concerned with inconveniencing their customers. More

Deanna was a pleasure to deal with, very thorough and helpful. When I picked up my new VW I was in and out of the dealership in 40 minutes, when does that ever happen? Robert is finance was tremendous, o helpful. When I picked up my new VW I was in and out of the dealership in 40 minutes, when does that ever happen? Robert is finance was tremendous, organized, honest and also thorough. Just a great experience all around. Michael Jones More

Deanna was fantastic to work with. This dealership understands and values your time. I was in the dealership all together with test drive, signing the papers, and pick up of vehicle for maybe two hou understands and values your time. I was in the dealership all together with test drive, signing the papers, and pick up of vehicle for maybe two hours tops! The price was as expected and couldn't recommend the dealership enough. More