East Hills VW of Sayville
Sayville, NY
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Excellent Experience Just picked up a new Subaru Outback from Donaldsons. I couldn't be happier. Larry was terrific in finding out what I wanted and getting me a good pr Just picked up a new Subaru Outback from Donaldsons. I couldn't be happier. Larry was terrific in finding out what I wanted and getting me a good price. I wasn't pushed by the Finance people either. Overall, an excellent buying experience. More
A Very Pleasant Experience After visiting several dealerships and getting the same run around - varying, confusing prices, haggling and negotiating with the salesperson, the sal After visiting several dealerships and getting the same run around - varying, confusing prices, haggling and negotiating with the salesperson, the salesperson making numerous trips with my credit card(!) to show I was serious to the finance person, the finance person coming out and sitting down with us at the desk to go over the numbers, which kept changing, to relentless annoying follow up phone calls, many of which pronounced that they had "great news" for us. This always meant there wasn't really any "great news", at least not for us. At Donaldson's Volkswagen, we met Darren Bruno, who took his time to show us several cars, many of which we test drove. He explained the financing options to us and gave us pricing right at at his desk. After selecting a 2017 Passat R Line, we made an appointment to pick up the car. A few minutes after arriving at the appointed time, we sat down with Robert in Finance, a gentlemen, who explained everything to us in detail The whole process took maybe 15 minutes. We then met Chris in the service department, after which Darren took us to the car and went over all its features. We would like to thank Donaldson's Volkswagen for making our car buying experience such a pleasurable one. We appreciated Darren's honesty and integrity, as well as his personable demeanor and extensive knowledge of the Volkswagen line. Manager Steve Fulco oversaw the transaction and made sure we were happy as well. He did this with a light, sincere touch. The entire process was smooth and seamless. Darren is a patient, knowledgeable sales person. We never felt pressured. My Passat R-Line is absolutely gorgeous and a pleasure to drive. The folks at Volkswagen have truly outdone themselves. The car has exceeded my expectations, and I look forward to enjoying it for years to come. From our family to the family at Donaldson's, thanks again for providing us with a casual, professional, stress free environment. This dealership demonstrated exceptional commitment to customer service to us. We highly recommend Donaldson's for their friendly, professional atmosphere, wide selection of easily accessible cars, and their fair, honest business transaction style. More
Simply the best The entire process was seamless. Darren is extremely knowledgeable, and an absolute pleasure to work with. This is the second time we have leased a The entire process was seamless. Darren is extremely knowledgeable, and an absolute pleasure to work with. This is the second time we have leased a vehicle from Darren, and will not be the last! More
Thorough and good to deal with Darren knew everything about VW cars. He was honest about the differences between VW and other car manufacturers. He treated us with respect and unlik Darren knew everything about VW cars. He was honest about the differences between VW and other car manufacturers. He treated us with respect and unlike most salespeople, he didn't try to force a sale. Glad to have leased the Tiguan from him. More
DELIGHTED TO "HAVE IT MY WAY!!!" ABSOLUTELY REFRESHING TO KNOW THAT THERE IS A PLACE I CAN VISIT TO CONDUCT BUSINESS AMONG QUINTESSENTIAL PROFESSIONALS AND RECEIVE QUALITY PERSONAL CA ABSOLUTELY REFRESHING TO KNOW THAT THERE IS A PLACE I CAN VISIT TO CONDUCT BUSINESS AMONG QUINTESSENTIAL PROFESSIONALS AND RECEIVE QUALITY PERSONAL CARE! HOW NOVEL! More
Excellent buying experience! Very professional and friendly staff. They were informative without being pushy. There were no hidden fees, everything was transparent, I never felt a Very professional and friendly staff. They were informative without being pushy. There were no hidden fees, everything was transparent, I never felt as if I was being taken advantage of. I actually made it a point to return to Donaldsons for this purchase because my last experience was also positive. I highly recommend. More
no headaches Dealing with Donaldsons is a very good experience. I knew what I wanted, so it made their job much easier, but the whole process was pain free Dealing with Donaldsons is a very good experience. I knew what I wanted, so it made their job much easier, but the whole process was pain free More
Fully satisfied Went with my mom to lease her car. Zaak Fox was so helpful. My mom is 83 years old and had to get a car to get around on Long Island. His patience, ki Went with my mom to lease her car. Zaak Fox was so helpful. My mom is 83 years old and had to get a car to get around on Long Island. His patience, kindness and thorough knowledge of the automobile made this a perfect experience. Everyone is so friendly. The financial coordinator was very easy to work with. .Thanks for wonderful experience. More
Worth the wait! I ordered a 2017 Subaru Legacy in November 2016. I picked it up a few days ago. Dave was very professional and patient and only wanted to make sure th I ordered a 2017 Subaru Legacy in November 2016. I picked it up a few days ago. Dave was very professional and patient and only wanted to make sure that I got exactly what I wanted. He kept me informed on the status of my order the whole time. The whole process was very quick the day I picked up my car. Definitely the best car buying experience. More
very satisfield Just purchase my new SUBARU 2017 forester form it. It is very good. I am very satisfied with the price, the car condition and the service. Just purchase my new SUBARU 2017 forester form it. It is very good. I am very satisfied with the price, the car condition and the service. More