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East Hills VW of Sayville
Sayville, NY
1,204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,204 reviews
December 19, 2011
It was a pleasure working with Darren Bruno! He was very helpful in describing all of the features of the car. I would recommend this dealership to anyone. helpful in describing all of the features of the car. I would recommend this dealership to anyone. More
by ghackett
Employees Worked With
Darren Bruno, Darren Bruno
December 18, 2011
Shopped for first car for teenage driver. Wanted used not new as first car. Sales rep worked within our budget, had the car and options we wanted. Car was ready when promised and was nicely prepped with ful new as first car. Sales rep worked within our budget, had the car and options we wanted. Car was ready when promised and was nicely prepped with full tank of gas. Would recommend to others. More
by cgari
Employees Worked With
Brad Drexler, Brad Drexler
December 14, 2011
This is my first new car purchase. I couldn't be happier with my overall experience. My sales rep Tom was extremely knowledgeable of the business and VW's in general. From the moment I walked in, Tom was with my overall experience. My sales rep Tom was extremely knowledgeable of the business and VW's in general. From the moment I walked in, Tom was extremely friendly and accomodating. Not too mention his follow ups were impecable. I would highly recommend Donaldson's to anyone looking to purchase a new vehicle. More
by AndrewRyan39
Employees Worked With
Thomas Banville, Thomas Banville
December 13, 2011
I was looking for the best deal possible due to some personal issues. Shopping around, doing homework and going to many dealerships, Donaldson's provided the best car buying experience I have ever had. personal issues. Shopping around, doing homework and going to many dealerships, Donaldson's provided the best car buying experience I have ever had. A friend of mine recommended me to them and the first day I knew I was going to do business with them and drive off the lot with an amazing car. More
by mterry04
Employees Worked With
Brad Drexler, Brad Drexler
December 12, 2011
Thomas was very friendly and helpful. I also thought Robert in the sales department was good and efficient. A suggestion for the future is to tell the client that you will be transporting the car from C Robert in the sales department was good and efficient. A suggestion for the future is to tell the client that you will be transporting the car from CT and the car will be arriving with 128 miles added onto the odometer. I was a bit upset that my new car had that mileage on it. Considering the proximity of the dealership where the car was purchased to the Bridgeport ferry, that would have been a better option and saved the mileage on the car. The person who transports cars should consider this. The car also should have been cleaner upon pickup, as there were cobwebs in the backseat. Other than that I had a good experience and would recommend Thomas Banville as a salesman. More
by rmefn23
Employees Worked With
Thomas Banville, Thomas Banville
December 11, 2011
I would highly recommend this dealership brad was great to work with and I will buy another vehicle from him in the future. Thanks for a great experience. to work with and I will buy another vehicle from him in the future. Thanks for a great experience. More
by kump2068
Employees Worked With
brad drexler, Brad Drexler
December 11, 2011
To Donaldson's VW,Sayville,NY It was a sincere To Donaldson's VW,Sayville,NY It was a sincere pleasure working with Darren Bruno. Christina Notaro made the initial contact with me, and then intr To Donaldson's VW,Sayville,NY It was a sincere pleasure working with Darren Bruno. Christina Notaro made the initial contact with me, and then introduced me to my salesperson, Darren. Every effort was made to assist me in my new lease purchase of the 2012 Jetta SE. I am very critical of what Customer Service should be and stand for. Darren and Donaldson's has far exceeded my expectations.Darren and Christina delivered what they promised me. I picked up my car this past Saturday,December 10th. I went over a few things with Christina and then finised up with Darren. I was pleasantly surprised that I was able to go over the final details of financing and payment setup with Darren, instead of going back and forth between Finance and sales. I don't think anyone has ever explained the various functions of my car, as well as Darren did...including the Bluetooth,Satellite Radio and CD setup, the way Darren did. Darren also said if I ever had any questions about anything,to please call him. This is my 4th Jetta from Donaldson's, and by far,it's been the best experience I've had so far. Thank you Darren and thank you Christina. I will continue to be a loyal customer of Donaldson's. My sincere best wishes for your continued success. Lynn Rein vonrein@optonline.net More
by vonrein
Employees Worked With
Darren Bruno and Christina Notaro, Darren Bruno
December 10, 2011
Darren Bruno was extremely professional, friendly and very efficient in handling the sale and delivery. He spent time with us to explain the car and its features which is something I haven't experienced very efficient in handling the sale and delivery. He spent time with us to explain the car and its features which is something I haven't experienced in a long time. I have highly recommended my frends and associates to use your dealership and for sure I will return to buy my next vehicle. Thank you Donaldson's for the personalized service I received at your business. Angela Beslanovitz More
by a.beslanovitz
Employees Worked With
darren bruno, Darren Bruno
December 10, 2011
Donaldson's has been our VW dealer for over 20 years. We shop around & always end back at Donaldson's showroom since the payment has been the lowest. Customer Service seems to be job #1. It comes down to t shop around & always end back at Donaldson's showroom since the payment has been the lowest. Customer Service seems to be job #1. It comes down to the people at Donaldson's, either Sales or Service, I know I and my car are being treated right. More
by billstritt
Employees Worked With
Brad Drexler, Brad Drexler
May 04, 2011
I have had discussions in the service line with other customers as to how bad the service here is. They overcharge, and eventually you'll get your car back and what was supposed to be fixed is not fixed customers as to how bad the service here is. They overcharge, and eventually you'll get your car back and what was supposed to be fixed is not fixed at all. I made a pledge never to bring my car back here again and have stuck to it. It's tough though, because it's the closest VW dealership to me. More
by spg900ny
Employees Worked With
Don't Recall
