East Hills VW of Sayville

I was very pleased with my overall experience at Donaldsons. Car buying can be nerve racking, but with the professionalism and friendly approach of my salesman, Joe Sheriff, it made my experience wo Donaldsons. Car buying can be nerve racking, but with the professionalism and friendly approach of my salesman, Joe Sheriff, it made my experience wonderful and exciting. I would definately refer my friends and family to see Joe. He was very informative, personable and patient. I appreciated the fact that he was not at all pushy, as some salesman can be. Definately ask for Joe! More

Mr. Sherriff was very nice to work with. He, the manager, and the service department were greatly accomodating. I will purchase my next car with them again. and the service department were greatly accomodating. I will purchase my next car with them again. More

The whole buying experience with brad was wonderful.. He's a good salesman and a great guy.. I will send people to see him. He knows his product and he know how to treat a customer in a professional way. He's a good salesman and a great guy.. I will send people to see him. He knows his product and he know how to treat a customer in a professional way. Over all great experience .. More

The showroom was clean, neat and inviting. The customer waiting area was stocked very nicely with coffee, hot cocoa, etc., and comfortable seating. The salesperson, Darren Bruno, was very knowledgeable an waiting area was stocked very nicely with coffee, hot cocoa, etc., and comfortable seating. The salesperson, Darren Bruno, was very knowledgeable and helpful about the Routan. The Financial man (Robert something - can't remember his last name) was clear, respectful and didn't try to confuse me. Papers were explained well and filled out promptly. The car was ready and clean when it was supposed to be and had a big bow on it - very cute!! The general manager came over and introduced himself to me and seemed interested in my satisfaction (Mike Mc Devitt). Christine was also very personable and helpful in setting up the test drive. The little glitch with the blue tooth set-up was handled on the spot and solved - it has since worked beautifully. Overall, I felt that I was treated with honesty, respect, and concern for my needs. The employees of Donaldson's VW that I dealt with had a great pride and happiness in their jobs there. They showed wonderful attitudes and seemed to work with a team spirit that was refreshing to experience. The price of the Routan seemed fair to me. The trade-in price I received for my Pacifica also seemed fair to me. I was told by Robert that he got me a better finance rate through VW than I was going to get through NEFCU and by the way, the rate was very good. All in all, the experience I had at Donaldson's VW was far superior to any previous car buying experience I had had. Not only would I not hesitate to go back to Donaldson's VW, I would highly recommend the dealership to any friend/acquaintance of mine who was in the market for a VW or Subaru. Thank you, Donaldson's, - Mike, Darren, Robert and Christine!! More

Donaldsons Always Makes You Feel Like You Are Part Of The Family.Brad Drexler Was My Salesman,He Made Me Feel Completely Comfortable And There Was Absolutley No High Pressure Sales Tactics Involved.I Felt L Family.Brad Drexler Was My Salesman,He Made Me Feel Completely Comfortable And There Was Absolutley No High Pressure Sales Tactics Involved.I Felt Like I Was Buying A Car From My Best Friend. Brad Was Thorougly Knowledgeable about The GTI I was purchasing and Made My Purchase A Pleasurable Experience. More

My vehicle got totaled in an accident, the staff at Donalsons was extremely helpful in every aspect of replacing my jetta with a shiney new one. My salesman Brad setup a test drive and found the exact Donalsons was extremely helpful in every aspect of replacing my jetta with a shiney new one. My salesman Brad setup a test drive and found the exact vehicle i wanted, set me up with Rob in finance who squared away all details of my paperwork and got me driving the next day. More

Have to say, Donaldson's was a serious breath of fresh air after dealing with a whole array of really frustrating cheeseball car dealerships. Brad's a great guy, a pleasure to talk to, & seems to know eve air after dealing with a whole array of really frustrating cheeseball car dealerships. Brad's a great guy, a pleasure to talk to, & seems to know everything there is to know about VWs. He got me a good deal on the car I wanted, without any b.s. whatsoever. Everything went smoothly, no one tried to change the deal at the last minute (which was why I gave up on a place closer to me), & the whole financing business worked out perfectly. The place is a bit of a hike from Manhattan, but for me the time spent was more than worth it (you can always work on the train, what the heck). I'd recommend Brad to anyone. Very happy with the whole experience! More

I purchased my second vehicle from Donaldson’s this past September (first was purchased in 2005), and I specifically went back because of the great experience I had with the dealership, and with Brad Drexle September (first was purchased in 2005), and I specifically went back because of the great experience I had with the dealership, and with Brad Drexler in particular. Brad is not pushy at all and is a complete pleasure to work with. He’s friendly, honest, and extremely helpful – I can’t imagine purchasing a car from anyone else! I am thrilled with my new car and with the exceptional customer service that I received, and continue to receive. More

We chose to buy from Donaldsons VW because of the great experience that we had and also the fact that we were not pressured into the sale. Some of the other car dealers in the area wanted us to make a deal experience that we had and also the fact that we were not pressured into the sale. Some of the other car dealers in the area wanted us to make a deal right then and there, but we needed some time to think about the purchase and that we were getting the best price possible. At Donaldsons we had the pleasure of working with Rob Cassero and he is the nicest and most courteous salesman that we ever had. He made the extra effort to see that all of our needs were fulfilled and he is an asset to the sales team. Rob was the reason that we chose to buy from Donaldsons VW and we cannot thank him enough for a great car buying experience. We hope that we have a long relationship and would most certainly buy from him again. More

The salesmen Darren that assisted me was excellent! He was very friendly, not pushy, very personable, very nice, and very down to earth. He knew a lot about the cars and explained things very easily to me was very friendly, not pushy, very personable, very nice, and very down to earth. He knew a lot about the cars and explained things very easily to me. He worked very hard to meet my needs, I let him know what I could afford and where I wanted my payments to be and the car I liked and him and his manager got those payments right where I wanted them to be. Unlike most salesmen they always try to sell you on something else, or they think you have more money than you say you have and they try to come back with some price way over the budget you can afford. They definitely did not do that here. Darren was also very patient with me and helped me get exactly what I wanted and answered the thousands of questions I had. When I went to sign the paperwork I had to wait a few moments, they offered me and my boyfriend coffee and tea. Even the man in the credit department was very pleasant and knowledgeable when I signed all my paperwork. I have been driving my Volkswagen Jetta for a few weeks now and I LOVE it! Overall an excellent experience, and in my experience car shopping is never easy, but this transaction generally was. More