East Hills VW of Sayville

I want to thank Tom Banville for his assistance with my new lease. I was returning a GTI and was looking at the Jetta. He made the process of returning the GTI and getting the Jetta very easy and simple. new lease. I was returning a GTI and was looking at the Jetta. He made the process of returning the GTI and getting the Jetta very easy and simple. The entire staff at Donaldson's was professional and very helpful. More

My experience with Donaldsons VW was one of a kind in a terrific way. My Sales Rep, Darren Bruno, was extremely knowledgeable, detailed, respectful, and friendly. From my initial meeting with Darren to g terrific way. My Sales Rep, Darren Bruno, was extremely knowledgeable, detailed, respectful, and friendly. From my initial meeting with Darren to go over my options, to him showing me how all the unique features of the vehicle worked before I drove it off the lot, I couldn’t have been happier. Typically I dread looking at new cars, but this was my first experience that I walked away with a smile. I will definitely be coming back to Donaldsonds and will recommend to my family and friends. Thank you Darren, and thank you Donaldsons! More

Robert seemed cool at first, but once it was clear that I was serious about buying a new Jettawagon, he was as helpful as could be. I was scheduled for an eye operation the day I picked up my car. Robert d was serious about buying a new Jettawagon, he was as helpful as could be. I was scheduled for an eye operation the day I picked up my car. Robert did his very best to accommodate my schedule and still show me all the bells and whistles on the Jetta SE. I can't thank him enough. I love the car and thought that he and Donaldson's VW deserve special commendations. More

I was particularly impressed by Pat Davis's initiative. She contacted my by phone at 10:00 am, responding to inquiries I had made the night before on the internet. I outlined my concerns and initiative. She contacted my by phone at 10:00 am, responding to inquiries I had made the night before on the internet. I outlined my concerns and questions and she began working with me immediately ( as compared to other dealerships closer to my home who could not even pick up the phone or answer a message left on voice mail.). We worked throughout the day, totally on the phone, to arrive at a satisfactory outcome. Furthermore, Pat and the dealership made it possible for me to complete paperwork before I had to leave town the next day on business. I would go out of my way to deal with Pat and Donaldson's in the future. John Dios. More

I had been to three other dealerships that day and VW would be the last. I knew there was a sale going on but that would not be enough to make me leave with a car. I fully intended on leaving and deci would be the last. I knew there was a sale going on but that would not be enough to make me leave with a car. I fully intended on leaving and deciding over the next few weeks. That's where Tom came in. He was so nice and knowledgeable that it took all the pressure off me. Typically I can't wait to leave a dealership because most people will not except the fact that you will not be buying a car today. Tom made my experience great. He is the reason I put down a deposit that day. He is the reason I leased a VW. Every salesman should be like him. In my opinion if they were they would sell more cars. Kevin Williams. More

Darren has been a pleasure to work with. He has an extensive knowledge about the cars that he sells. Darren is very straight forward and honest. He is very thorogh in explaing every feature of the car extensive knowledge about the cars that he sells. Darren is very straight forward and honest. He is very thorogh in explaing every feature of the car and has always been available even after the car was delivered. Great job. The finance guy (Robert I think) was also a pleasure to work with. He is also very knowledgable on his part of the job. More

I am enjoying my new Jetta , ride is comfortable & easy to maneuver. Salesperson was able to get the color I wanted even though less are made. Good experience @ Donaldson's easy to maneuver. Salesperson was able to get the color I wanted even though less are made. Good experience @ Donaldson's More

We had bought a VWJetta from a friend for our daughter, He recommended to have it serviced at Donaldsons well I did and I have to say your service dept is awsome they are always so polite and nice never an He recommended to have it serviced at Donaldsons well I did and I have to say your service dept is awsome they are always so polite and nice never an issue which is great, I have a Camry and I can tell you I don't get the same treatment which is why I will be buying a VW from Donaldson when I'am ready. My aunt was in an accident and her car was a total loss when she decided to buy another car I suggested a Jetta cause I new she would be safe so I brought her into Donaldson's and she loved the Jetta anI willd Darren Bruno was the nicest salemen I have dealt with made the whole purchase very smooth ,Darren took his time answered all my aunts question he was just wonderful and an asset to your dealership.I will highly recommend Donaldson's to anyone buying a VW. And refer them to Darren cause I believe he cares about each and every customer and thats important. So thankyou for a very pleasant purchase. Sincerely ToniRose Bricker More

My experience was wonderful, everybody went out of there way to help me. After having a Toyota for over 20 years I was presently surprised by the service I received from sales, financing and the service way to help me. After having a Toyota for over 20 years I was presently surprised by the service I received from sales, financing and the service department. Rob Cassero sat with me in the my new Passat to explain all the features even calling me the next day to make sure I was satisfied and if I needed him at anytime to go over the instrument panel I should just call him. More

Tom was excellent to work with. He made the process as simple as possible and worked hard to give me the car I wanted in the price range I wanted it. simple as possible and worked hard to give me the car I wanted in the price range I wanted it. More