East Hills VW of Sayville

The best experience I've ever had as well as the quickest! I walked in at 1pm and drove my new Passat out by 4pm! Service was by far the best I've ever experienced! Special thanks to Vinny and Amanda for makin I walked in at 1pm and drove my new Passat out by 4pm! Service was by far the best I've ever experienced! Special thanks to Vinny and Amanda for making this experience amazing! More

Efficient End of Lease new what I wanted Saleman gave me bottom line pricing sign up less then 2 hours done new leased Passat. Thank you Robert. End of Lease new what I wanted Saleman gave me bottom line pricing sign up less then 2 hours done new leased Passat. Thank you Robert. More

Estatic (used) new car owner Tom was very helpful when it came to choosing the vehicle and finding exactly what I wanted. He was a huge help and the reason why I purchased a car. Tom was very helpful when it came to choosing the vehicle and finding exactly what I wanted. He was a huge help and the reason why I purchased a car. More

Pressure free buying experience I really appreciated Rob Cassero's effort in finding me my vehicle even though inventory was so low. Also Robert Zolyniak was able to find me a great I really appreciated Rob Cassero's effort in finding me my vehicle even though inventory was so low. Also Robert Zolyniak was able to find me a great financing rate. It wonderful finding a dealership without pressure; which makes for a happy buying experience. More

2nd time purchasing with Donaldsons Darren was fantastic! Very patient, and went over all of our financing options, and didn't hard sell us. His lo-key demeanor is truly refreshing after Darren was fantastic! Very patient, and went over all of our financing options, and didn't hard sell us. His lo-key demeanor is truly refreshing after some of the other experiences we had with other dealers. Darren understood that because I had already purchased a Golf with them before in 2004, that I was knowledgeable regarding what I wanted, and focused mainly on finding the perfect Tiguan to fit my needs. I highly recommend Donaldsons, and especially Darren! More

My Donaldson's Experience The minute that I walked into the dealership, Brad Drexler as well as the rest of the staff all made me feel welcome. Everyone was polite and offered The minute that I walked into the dealership, Brad Drexler as well as the rest of the staff all made me feel welcome. Everyone was polite and offered any help if I needed it. More

Friendly Place Was a very friendly place that is looking to put you in the car that fits your needs, not theirs. There was no pressure, they gave me plenty of time Was a very friendly place that is looking to put you in the car that fits your needs, not theirs. There was no pressure, they gave me plenty of time and an extended test drive to make sure the car was a fit for me. Was such a pleasant experience we bought two cars in the same week, so we have a Donaldson's garage at home now. More

New Passat This was my 2nd new Passat lease from Donaldsons. My salesman, Brad Drexler, was very professional with a no stress approach. Would highly recommend D This was my 2nd new Passat lease from Donaldsons. My salesman, Brad Drexler, was very professional with a no stress approach. Would highly recommend Donaldsons to anyone. looking for a new VW. Service is second to none. More

GOT SCREWED AND LIED TO BY DONALDSON'S SERVICE DEPARTMENT Let me preface my review with two statements: 1. I never write reviews--good or bad 2. I know that dealer service is expensive I brought my car i Let me preface my review with two statements: 1. I never write reviews--good or bad 2. I know that dealer service is expensive I brought my car in for 30,000 mile free warranty service. They told me I needed two new tires due to excessive wear. They quoted me a price for tire replacement and installation costs. The price struck me as high but, I trusted that I was being given a cost-competitive estimate as advertised. I later learned that I was overcharged by at least $100. I contacted the dealer. They told me if I provided them with a competitor's cost estimate for the same tires and service that they would reimburse me for the difference. I promptly provided them with a detailed and itemized cost estimate for the same tires and service that was about $100 below what they charged me. Rob Kessler stated in an e-mail that he would need to have this approved before they could give me a refund. That was about 2 months ago. Now they do not return my phone calls or e-mails. More

We love Donaldsons Dealership They treat you very fairly. They are very professional. This is our fourth vehicle with Donaldsons. We love the services. Darran Bruno and the whole They treat you very fairly. They are very professional. This is our fourth vehicle with Donaldsons. We love the services. Darran Bruno and the whole entire team make you feel very comfortable when your not understanding any questions or any problems. More