East Hills Subaru of Roslyn

Great Work Stacey! I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I decided to visit East Hills as they offered the best price. I've been through the car buying/leasing process many times so I tend to approach the process with skepticism and dread. I was fortunate to meet Stacey Tsougaris who was a refreshing change from past experience. Not only does she have the ability to engage in a comfortable non pressured way, Stacey also has a great sense of humor. Because of her ability to both put me at ease and clearly lay out the terms of my lease I felt good about doing business with her. I left with my new Outback feeling happy with the deal. Thanks Stacey! More

Subaru crosstrek Purchased my first subaru. Anthony was very helpful and thorough with all questions asked. Recommend Going to this dealership. Ask for Anthony — he Purchased my first subaru. Anthony was very helpful and thorough with all questions asked. Recommend Going to this dealership. Ask for Anthony — he was also very patient. More

Great Price, Car was purchased on 9 Feb 2019 Great price for the vehicle I was searching for. I searched for a week in a 100 mile radius for a used CPO 2016 Su Car was purchased on 9 Feb 2019 Great price for the vehicle I was searching for. I searched for a week in a 100 mile radius for a used CPO 2016 Subaru Legacy Premium. This dealer had the lowest price in a 100 miles of me. Vehicle had 8300 miles and the price beat every other dealer by thousands. The sales associate Jen was phenomenal. The dealership was extremely busy for a Saturday afternoon. I was greeted right away, and was set up with the sales associate. Jen listened to all of my concerns, and answered all of my questions., despite taking care of multiple customers. The dealership closed at 6pm but Jen stayed late until the deal was done. More

Big Thanks Anthony This was my first time looking at a Subaru I was so supprised how quick and easy every thing went. Anthony Applewhaite was great. I expected to spend This was my first time looking at a Subaru I was so supprised how quick and easy every thing went. Anthony Applewhaite was great. I expected to spend hours in the dealership. That didnt happen. Anthony was very attentive, he showed me all my options and explained everything. I never felt any pressure. Through out the whole process Anthony stayed in touch. Thank you so much. I love my Crosstrek! More

Fantastic Dealership I want to share an awesome experience leasing a 2019 Forester from Christopher , at East Hills Subaru. From the minute I walked in the first time to I want to share an awesome experience leasing a 2019 Forester from Christopher , at East Hills Subaru. From the minute I walked in the first time to the time I picked up my vehicle , the experience was flawless. Christopher is an expert in the Subaru product , he had me test drive several vehicles and we picked out the one that was perfect for my needs. Christopher found the exact vehicle I wanted and had it at the dealership ready to go with a few days. The vehicle was prepped perfectly. Christopher even made a point of transferring all of my items from my old car to the new Subaru , I didn’t even ask. I was very impressed. Christopher even installed my ez pass in the new vehicle. I am very please with my new vehicle and even more please that I connected with Chris and the staff at East Hills Subaru. Great work !!!!!! More

Great Car Buying Experience East hills Subaru is a class act. They are candid, upfront, and make buying easy and quick. They are a pleasure. Phil Mazen is the driving force beh East hills Subaru is a class act. They are candid, upfront, and make buying easy and quick. They are a pleasure. Phil Mazen is the driving force behind their results. Thank you Phil. More

Service was awful . The worse customer serviced Manager Mike Puccio never returned phone calls . Technician failed to diagnose the problem . They replaced was awful . The worse customer serviced Manager Mike Puccio never returned phone calls . Technician failed to diagnose the problem . They replaced numerous parts paid over $3000 dollars to continue with the same problem More

Wonderful service Dec. 7 2018 at East Hills Subaru ,Anthony Wonderful car buying service... very happy and satisfied with our sales representative, Mr. Anthony Applewhaite. Informative guidance on the various Wonderful car buying service... very happy and satisfied with our sales representative, Mr. Anthony Applewhaite. Informative guidance on the various Subaru models to accommodate our needs. Provided useful information and explained the many features associated with the model that was right for us. When the car arrived, paperwork was complete and Anthony pointed out the operating systems and features of the car before we left with our new Subaru 2019 Crosstrek. Thank you Anthony for taking care of us... Jane M More

Scam artists Well, first of all back in February of 2016 I bought a Subaru Forester for $38,000 with all the bells and whistles and gave East Hills a rave review. Well, first of all back in February of 2016 I bought a Subaru Forester for $38,000 with all the bells and whistles and gave East Hills a rave review. But here is what you probably already know, when they are making a sale they will do anything including spit and polish your shoes to make that sale. But as soon as those papers are signed and you pull out of their parking lot (which is no easy task) the romance is over. First of all let me tell you to beware... the rear air vents above the tires are open space. So last winter a nest of squirrels made a home in the rear of my car during a snow storm in the rear of the car under the carpet. The bill was $6000.00 to repair. There is a flaw in the design that would allow rodents into the cabin of the car. My wonderful auto body shop installed metal grates on the vents at no extra cost to me. When I went to East Hills they literally shrugged their shoulders and told me to call Subaru America and wrote the # on a sticky. I called Subaru America and they said they could only send me a certificate for a couple of hundred dollars and pass along my suggestion to their design team. Now get this.......four days later they sent me a vacuum cleaner!!! Like a slap in the face, I guess it was for vacuuming up the rodent xxxx. Ok, back to East Hills service department. I brought the car in for regular maintenance and told them I had a grinding noise when I first started the car cold, and then it went away. After service was complete the service rep said the techs heard the noise but didn't know what it was, which is xxxxxxxx because the noise only happens when the car is cold. They said there was nothing they could do. I got home and got a text from the service manager asking if I was happy with the service and text back with any concerns. I did just that, asking if they were going to take responsibility if the situation got worse and not say it was my neglect. One week.....no response. I sent another text and another. no answer. I called service and asked the name of the General Manager. She said David. I asked for the last name and she said she was not allowed to give that out. I asked for David's fax or text , she said she was not allowed to give that out. She said David would call me after 2pm. 5 days later and I still haven't heard from 'David'. I did get a text from that text # saying sorry they missed my text. I explained the situation very civilly and told him it wasn't one text, it was three texts. And he never got back to me. So much for my romance with East Hills Subaru. I was planning to upgrade to an Outback or Ascent at East Hills. I have Metric Subaru dealership 1/2 a mile from my house and will go there to make my purchase instead of going based on reviews. I am guessing East Hills is a conglomerate of dealerships and will forward my concerns to both Subaru America and East Hills. Never xxxx off a J.A.P. with time on her hands. BTW - I took my car to a gas station mechanic and he found the problem in about 2 minutes. Fixed it and it cost me 10 bucks. More

Great experience! I recently bought a Subaru outback from East Hills in Roslyn, the total experience was a pleasure. The salesman Vish was very knowledgeable and a del I recently bought a Subaru outback from East Hills in Roslyn, the total experience was a pleasure. The salesman Vish was very knowledgeable and a delight to deal with! I would highly recommend going to this dealership. I was treated fairly and given a great deal. 5 Stars all around! John DiLauro Farmingdale More