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East Hills Subaru of Roslyn
Roslyn, NY
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 03, 2019
Service visit I am the owner of a 2016 Subaru Forester. In my opinion, the customer service at East Hill Subaru was among-st the WORST I have ever experienced. Wh I am the owner of a 2016 Subaru Forester. In my opinion, the customer service at East Hill Subaru was among-st the WORST I have ever experienced. When I dropped my car off for the state inspection and Subaru recall work, I was told that my breaks needed to be replaced. Consequently , I had to leave my Forester with them from May 18th to May 20th. When I returned to pick my car up, I noticed that there were a lot of scratches on the front bumper and yellow paint around the scratches (as if it was scratched against a yellow pole). When I informed East Hill Subaru, I was treated quite RUDELY and was told that "it happened because of you". They then proceeded to rub off the yellow paint from the bumper and repeated that the scratches may have happened beforehand. More
by SNair
Employees Worked With
worked with service employees
May 31, 2019
Great Job, Phil! I very pleased with my new Subaru Forester thanks to mall the effort put in on my behalf by Phillip Price. Not only did Phil ensure that I got the co I very pleased with my new Subaru Forester thanks to mall the effort put in on my behalf by Phillip Price. Not only did Phil ensure that I got the color and features I wanted but he also facilitated several exchanges with my insurance company to assure that everything was in order when I picked up my new vehicle. And, it was. More
by George E.
Employees Worked With
Phillip Price
April 27, 2019
Excellent Service Manager Wayne who is now the service manager of this car dealership does some excellent customer service for me. I would recommend this service dealership. T Wayne who is now the service manager of this car dealership does some excellent customer service for me. I would recommend this service dealership. The whole staff including the mechanics are all well trained & informed. Thanks a lot. More
by Buddycar
Employees Worked With
Wayne , the service manager, Leon Shvarts
April 24, 2019
Great Work Stacey! I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I decided to visit East Hills as they offered the best price. I've been through the car buying/leasing process many times so I tend to approach the process with skepticism and dread. I was fortunate to meet Stacey Tsougaris who was a refreshing change from past experience. Not only does she have the ability to engage in a comfortable non pressured way, Stacey also has a great sense of humor. Because of her ability to both put me at ease and clearly lay out the terms of my lease I felt good about doing business with her. I left with my new Outback feeling happy with the deal. Thanks Stacey! More
by Ginny
Employees Worked With
Stacey Tsougaris
March 03, 2019
Subaru crosstrek Purchased my first subaru. Anthony was very helpful and thorough with all questions asked. Recommend Going to this dealership. Ask for Anthony — he Purchased my first subaru. Anthony was very helpful and thorough with all questions asked. Recommend Going to this dealership. Ask for Anthony — he was also very patient. More
by Margie
Employees Worked With
Kenneth Schuster was also helpful. , Anthony Applewhaite
February 14, 2019
Great Price, Car was purchased on 9 Feb 2019 Great price for the vehicle I was searching for. I searched for a week in a 100 mile radius for a used CPO 2016 Su Car was purchased on 9 Feb 2019 Great price for the vehicle I was searching for. I searched for a week in a 100 mile radius for a used CPO 2016 Subaru Legacy Premium. This dealer had the lowest price in a 100 miles of me. Vehicle had 8300 miles and the price beat every other dealer by thousands. The sales associate Jen was phenomenal. The dealership was extremely busy for a Saturday afternoon. I was greeted right away, and was set up with the sales associate. Jen listened to all of my concerns, and answered all of my questions., despite taking care of multiple customers. The dealership closed at 6pm but Jen stayed late until the deal was done. More
by DG
Employees Worked With
Jennifer Santiago
February 08, 2019
Big Thanks Anthony This was my first time looking at a Subaru I was so supprised how quick and easy every thing went. Anthony Applewhaite was great. I expected to spend This was my first time looking at a Subaru I was so supprised how quick and easy every thing went. Anthony Applewhaite was great. I expected to spend hours in the dealership. That didnt happen. Anthony was very attentive, he showed me all my options and explained everything. I never felt any pressure. Through out the whole process Anthony stayed in touch. Thank you so much. I love my Crosstrek! More
by LauraG
Employees Worked With
Anthony Applewhaite
February 01, 2019
Fantastic Dealership I want to share an awesome experience leasing a 2019 Forester from Christopher , at East Hills Subaru. From the minute I walked in the first time to I want to share an awesome experience leasing a 2019 Forester from Christopher , at East Hills Subaru. From the minute I walked in the first time to the time I picked up my vehicle , the experience was flawless. Christopher is an expert in the Subaru product , he had me test drive several vehicles and we picked out the one that was perfect for my needs. Christopher found the exact vehicle I wanted and had it at the dealership ready to go with a few days. The vehicle was prepped perfectly. Christopher even made a point of transferring all of my items from my old car to the new Subaru , I didn’t even ask. I was very impressed. Christopher even installed my ez pass in the new vehicle. I am very please with my new vehicle and even more please that I connected with Chris and the staff at East Hills Subaru. Great work !!!!!! More
by Craig 16
Employees Worked With
Chris Pettinato
January 15, 2019
Great Car Buying Experience East hills Subaru is a class act. They are candid, upfront, and make buying easy and quick. They are a pleasure. Phil Mazen is the driving force beh East hills Subaru is a class act. They are candid, upfront, and make buying easy and quick. They are a pleasure. Phil Mazen is the driving force behind their results. Thank you Phil. More
by peter
Employees Worked With
Phil Mazen
January 09, 2019
Service was awful . The worse customer serviced Manager Mike Puccio never returned phone calls . Technician failed to diagnose the problem . They replaced was awful . The worse customer serviced Manager Mike Puccio never returned phone calls . Technician failed to diagnose the problem . They replaced numerous parts paid over $3000 dollars to continue with the same problem More
by Subaru lover
Employees Worked With
Mike Puccio
